Potawatomi Hotel & Casino

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Photo gallery for Potawatomi Hotel & Casino

Aerial view
Interior entrance
7 restaurants, breakfast, lunch, dinner served; American cuisine
Casino
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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1611 West Canal Street, Milwaukee, WI, 53233
  • Place, Potawatomi Bingo Casino
    ‪1 min walk‬
  • Place, Marquette University
    ‪1 min walk‬
  • Place, Harley-Davidson Museum
    ‪4 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Room, 2 Queen Beds

9.6 out of 10
Exceptional
(86 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Potawatomi Hotel & Casino

7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Potawatomi Hotel & Casino. During your stay, you're just a quick walk from Marquette University. Enjoy features like free valet parking, plus 7 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy American cuisine at Canal Street Café, one of the property's 7 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Marquette University and a 2-minute drive from Harley-Davidson Museum
There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business center and meeting rooms.

Event space at this hotel measures 60000 square feet (5574 square meters) and includes conference space. A casino, a 24-hour fitness center, and a sportsbook are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available.

This 4.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 24-hour gym
  • 3,000 slot machines
  • 61 gaming tables
  • Bingo
  • Casino (150,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 60,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1049 out of 1462 reviews
Rating 8 - Good. 220 out of 1462 reviews
Rating 6 - Okay. 121 out of 1462 reviews
Rating 4 - Poor. 31 out of 1462 reviews
Rating 2 - Terrible. 41 out of 1462 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, updated
Stayed 1 night in Jan 2026

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was clean and beautiful!! Front desk staff was helpful and has one of the best selections of slot machines in the casino will definitely be going back!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Michaelle

Stayed 3 nights in Jan 2026

2/10 Terrible

Miguel

Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 1 night in Feb 2026

2/10 Terrible

Jennifer

After comping us the wrong room for a night , with the lack of communication between the front desk and security, they removed my 79 year old mother and caused a medical episode, they gave me an oops sorry like it was no big deal, yes we had a reservation!!! So if your travelng with your elderly parents dont leave them alone there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great!! Amazing room and front desk was great! Valet!
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love Potawatomi! Every time we stay there, the rooms are spotless, the staff is friendly, and the food is delicious. Everything is super convenient, from parking to check out. We will return!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul, Wauwatosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and great staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Lakisha

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

8/10 Good

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 1 night in Jan 2026

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Staff was very nice and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great choice! Room was excellent! View from room was great! Location excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great. Service at Rock and Brew wasent the greatest and the bar area was dirty.
Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dtay
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Room was overall very nice as was staff. The room tablet used to look into hotel information and order food was incredibly slow. Water pressure was weak, room air was very dry, and temperature gauge was inconsistent.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place and super friendly and great food
Stayed 1 night in Nov 2025