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Potawatomi Hotel & Casino

4.5 star property
VIP Access

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Photo gallery for Potawatomi Hotel & Casino

Casino
Property preview
City view
Coffee shop
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1611 West Canal Street, Milwaukee, WI, 53233
  • Place, Potawatomi Bingo Casino
    ‪1 min walk‬
  • Place, Marquette University
    ‪1 min walk‬
  • Place, Harley-Davidson Museum
    ‪3 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(79 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

Luxury hotel with 7 restaurants and a casino
7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Potawatomi Hotel & Casino. During your stay, you're just a quick walk from Marquette University. Enjoy features like free valet parking, plus 7 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy American cuisine at Canal Street Café, one of the property's 7 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Marquette University and a 2-minute drive from Harley-Davidson Museum
There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business center and meeting rooms.

Event space at this hotel measures 60000 square feet (5574 square meters) and includes conference space. A casino, a 24-hour fitness center, and a sportsbook are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available.

This 4.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 24-hour gym
  • 3,000 slot machines
  • 61 gaming tables
  • Bingo
  • Casino (150,000 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 60,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 984 out of 1391 reviews
Rating 8 - Good. 215 out of 1391 reviews
Rating 6 - Okay. 118 out of 1391 reviews
Rating 4 - Poor. 34 out of 1391 reviews
Rating 2 - Terrible. 40 out of 1391 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stacy, Mechanicsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this place. Easy checkin, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Ivonne

Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hospitality

The GM made me feel very welcomed.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was valet parking. We waited over 1 hour to get our car from the valet on wednesday morning. That was ridiculous. They should of told us why we were standing there it would be atleast an hour. Hard to believe all elderly people would wait that long for their vehicle. Had we known that we would of parked our vehicle and NOT used valet parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Fun place
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for proximity to Brewers game hoping for shuttle ride there and back. No such luck we had to taked Uber and cab. Called ahead 15 min to have car brought from valle parking and still waited 35 min for car.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always very very nice!
Stayed 1 night in Sep 2025

10/10 Excellent

princess

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent- can’t wait to go back
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Jason, Ingleside

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an absolute treasure in all areas of service.
Stayed 1 night in Sep 2025

6/10 Okay

paul

Liked: Property conditions & facilities
Disliked: Staff & service
The check in was the worst! I have never had such a rude employee representing the face of the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security for the the elevators was nice.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
good location with very unfriendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place to anyone
Stayed 2 nights in Sep 2025