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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Meeting facility
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪2 min drive‬
  • American Family Field
    ‪7 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed (Deluxe King)

8.2 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed (One Bedroom Suite King)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square meters) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front-desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 513 out of 1319 reviews
Rating 8 - Good. 301 out of 1319 reviews
Rating 6 - Okay. 226 out of 1319 reviews
Rating 4 - Poor. 143 out of 1319 reviews
Rating 2 - Terrible. 136 out of 1319 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

Nice comfortable suite. Outdated. No USB ports. Hot tub was broken. 4th floor ice machines were broken. Out front there is a bench which is clearly outdoor furniture with missing cushions. Great for the reduced price, but could use some simple updates.
Stayed 1 night in Mar 2025

10/10 Excellent

Mai Lia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Demetris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Okay but nothing great

There are many areas of improvement needed starting with the attitude of the front desk staff. The towels were in ill repair as well.
Stayed 1 night in Mar 2025

8/10 Good

mazen Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Randy

Business traveller
Liked: Staff & service
Disliked: Amenities
The restaurant and hot tub are not working. No breakfast. The rooms were most likely updated 20 years ago then never again. The curtains had rips in them. It all just looked old and uncared for.
Stayed 1 night in Mar 2025

2/10 Terrible

Avonna

Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 2 nights in Mar 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Diane

They had no breakfast and the pool and hot tub were not operating. They were remodeling and you didn't update your website. They allowed us to get out of the reservation and we got a motel on our own. I will not use your service again
Stayed 2 nights in Mar 2025

8/10 Good

RaiJanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

JAMES

Travelled with family
Couldn’t even stay, they don’t accept chime has a “real” bank had to settle for a different hotel. Sad.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub broke, restaurant closed, super noisy air duct in room
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and found it to be an excellent value; clean; quiet; good beds; and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service

Update rooms

The staff that checked me in was amazing. I didn't like the room because the Tv was way to small and the room just needs to be updated
Stayed 2 nights in Mar 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place close to the hospital, Zoo and things you need.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities, room comfort

Restaurant has been closed. Hot tub broken.

Stayed 3 nights in Mar 2025

4/10 Poor

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old/worn property, found a lot of hair on sheets
Stayed 1 night in Mar 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Enrique

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
no breakfast
Stayed 1 night in Feb 2025