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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Stunning hotel entrance with a central entrance flanked by flagpoles, accessible via a covered walkway.
Relax in our stylish lobby, featuring a reception area, seating space, and a large potted plant.
Enjoy a comfortable stay with two single beds, a desk, and a TV, plus a window with a view of the surrounding area.
Relax in our spacious lobby, featuring a central seating area with sofas and armchairs, a bar, and a large potted plant.
Relax in this stylish living room with a flat-screen TV, comfortable sofa, and armchairs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪2 min drive‬
  • American Family Field
    ‪7 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Relax in comfort with a large bed, desk, and television in this inviting space.

Deluxe Room, 1 King Bed (Deluxe King)

8.2 out of 10
Very good
(123 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Relax in comfort with a large bed, desk, and television in this inviting space.

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Two single beds with white linens and brown headboards, a desk, and a television.

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Relax in comfort with a large bed, desk, and television in this inviting space.

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Relax in comfort with a large bed, desk, and television in this inviting space.

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Relax in comfort with a large bed, desk, and television in this inviting space.

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Enjoy a comfortable stay with two single beds, a desk, and a TV, plus a window with a view of the surrounding area.

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Enjoy a comfortable stay with two single beds, a desk, and a TV, plus a window with a view of the surrounding area.

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Relax in comfort with a large bed, desk, and television in this inviting space.

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Relax in comfort with a large bed, desk, and television in this inviting space.

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax in this stylish living room with a sofa, armchairs, and a flat-screen TV.

Holiday Inn Express Milwaukee-West Medical Center by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1000)
The price is €106
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Holiday Inn Express Milwaukee-West Medical Center by IHG

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square meters) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front-desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 588 out of 1532 reviews
Rating 8 - Good. 342 out of 1532 reviews
Rating 6 - Okay. 265 out of 1532 reviews
Rating 4 - Poor. 174 out of 1532 reviews
Rating 2 - Terrible. 163 out of 1532 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet property with nice lobby and friendly, helpful staff. The rooms could use a refresh but were clean and large. The pool was nice, but it looks like the hot tub is gone now. I would definitely stay again if in the area.
Stayed 1 night in May 2025

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I chose to stay here for restaurant and bar. Neither were open due to staffing. The furniture in my room was old and a Warped. Was water in our ice bucket Will neverr stay here again!
Stayed 1 night in May 2025

4/10 Poor

Carri

Travelled with family
Disliked: Property conditions & facilities
no breakfast, furniture was rough looking,
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Guest rooms are in need of renovation. Our shower didn't have enough pressure to actually shower and the sink did not properly drain.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and helped with anything I could need and were very understanding with any problem I brought to them.
Stayed 3 nights in May 2025

10/10 Excellent

Arthur

Stayed 1 night in May 2025

10/10 Excellent

Glynis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of checking in and out was nice, friendly etc. Staff was pleasant.
Stayed 1 night in May 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind to the people visiting patients at Froedert Hospital
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

All amenities not available…

Came here for baseball game. Booked this hotel because they showed they had a restaurant as well as a shuttle…. The restaurant was closed and there was no shuttle…. Super frustrating because we had to pay for rides and then wait for the ride after the game for over an hour….
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Comfortable & quiet
Stayed 1 night in May 2025

2/10 Terrible

william

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Your website advertised free breakfast,bar,restraint,pool,hotub There was no breakfast The bar closed restaurant closed and got tub didn't work. I wouldn't recommend this hotel to anyone and I won't stay there again. I paid 140.00 for a very disappointing stay
Stayed 1 night in May 2025

10/10 Excellent

Treasure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice staff is nice
Stayed 3 nights in Apr 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was very nice. However, when we checked in we learned the hot tub was not working and the restaurant was closed for remodeling - that would be nice to know when making a reservation. The TV in our room did not work. it took two calls but they were nice and just moved us to another room. I would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spacious, the lobby seemed very nice, would have been cool if the bar was open since that area looked awesome.
Stayed 1 night in Apr 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hot tub has been out of service for probably a month, facility needs updated, chipping plaster in pool area, pool was cloudy and looked dirty from work being done maybe. Reported splatters and food on carpet, was never cleaned up, just swept to side. Hot tub being shut down should be on web site. Very dirty looking.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Needs improvement.

No bath towels. Couldn’t control the room temp and it was hot. Hair dryer died and wouldn’t start back up. Hotel restaurant was closed. The bed and pillows were comfortable, which is usually a big issue for me.
Stayed 1 night in Apr 2025

6/10 Okay

Daina

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Not as good as it once was.

On Hotels.com, hotel advertises bar and hot tub, but both closed. Service not as friendly. I stay here every time I am in town as a vendor and this is the worst condition it has been in. Even the shower in the room is getting rundown. Unfortunate because was my favorite hotel close to the mall with the amenities and great service for the price. This stay, not so much.
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice property. Terrible clientele.

The location was excellent and the property itself was above average especially for the price. However, the clientele was awful. People were running the halls, screaming, talking very loudly, knocking on doors (including ours) well into the night and then the chaos began again early in the morning. I called to report it and nothing changed.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant under construction. Had to move rooms to avoid large family adjacent. Staff was friendlly and professional when we made the request.
Stayed 1 night in Apr 2025

6/10 Okay

Dwight

Business traveller
I was a late arrival and check went well.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Super comfy beds! A nice hotel in a convenient area. Close to downtown Wauwatosa and to the medical campus.
Stayed 1 night in Apr 2025