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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby
Lobby lounge
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Milwaukee West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1001)
The price is €88
for 1 room
includes taxes & fees
20 May - 21 May
Comfort Suites Milwaukee West

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square meters) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front-desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1247 reviews
Rating 8 - Good. 281 out of 1247 reviews
Rating 6 - Okay. 208 out of 1247 reviews
Rating 4 - Poor. 129 out of 1247 reviews
Rating 2 - Terrible. 126 out of 1247 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went in for valentines day stay, amazing!
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The accommodations pleasant and comfortable. The only complaint I have is that the pillows were very uncomfortable, even though they were squishy, they were too high/thick. Thank you for a nice stay. Oh, also, there were only 2 handicap parking spots that I could see, at least 4 would be better.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Costumer service was great was able to switch my room quickly and without a problem.
Stayed 2 nights in Dec 2024

4/10 Poor

Amber

Travelled with family
Disliked: Amenities, property conditions & facilities
There's no microwave or refrigerator in room
Stayed 1 night in Jan 2025

10/10 Excellent

lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, good room size and comfortable bed for the price. Reception staff were very helpful and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Rochelle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Was close to attractions we wanted to be at. Very noisy, breakfast unavailable
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for my meetings.
Stayed 1 night in Jan 2025

2/10 Terrible

Jasania

Disliked: Staff & service

Poor customer service

Wasn’t able to check in wasn’t aware my card wasn’t accepted I was told I needed major credit card for stay. Receptionist was not nice and was very rude. Definitely wouldn’t come back even if I had a credit card
Stayed 1 night in Jan 2025

10/10 Excellent

Mona

Stayed 1 night in Jan 2025

10/10 Excellent

vlad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Olicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great someone always available expect one employee. Overall love it there very nice hotel and people. They definitely ensure comfort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Stayed 3 nights in Jan 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish I know before hand that the restaurant was closed due to renovations. It was a clean, quiet property. Would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was clean. The furniture was a bit outdated. Our biggest complaint was the ventilation system in the room. The heat vent and return air vents were extremely dusty (which we wiped down), and after cleaning we were able to see that the air filters were plugged to the point that you couldn’t even see that there were pleats in the filters. Routine maintenance would be beneficial to those that suffer from allergies.
Stayed 3 nights in Jan 2025

6/10 Okay

Nick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice but unfortunately the restaurant was closed and so was the pool and the hot tub so that was kind of disappointing
Stayed 2 nights in Jan 2025

8/10 Good

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't pay attention and didn't realize if you want a fridge then you must request a room with one. Otherwise everything was fine.
Stayed 8 nights in Jan 2025

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is lazy. No frig. Disabled room has no sheets. Do not stay here
Stayed 1 night in Nov 2024

4/10 Poor

eric

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Would not run my card, that I had paid for the room for, to secure the 20$ incidental fee. Wouldn't even try. I finally got someone else to do it. When I got to my room the need had the wrong sheets on it and no refrigerator in a disabled accessable room. When I called down to find actual sheets they eventually sent someone up with a blanket to use instead because they couldn't find a fitted king size sheet. Or even a pillow top that would fit! I then asked if I could have an extra towel or 2 because walk in showers are kinda like that. And she said I had to come down and get them. She was just chilling at the desk in her phone. Do not stay at this place
Stayed 1 night in Jan 2025

2/10 Terrible

Deundre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Vickilynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, affordable suite!
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Jan 2025

6/10 Okay

Tamika

Travelled with group
Liked: Cleanliness, staff & service
The property is nice and clean. The rooms have a nice setup. Staff was good. It was unfortunate though because the restaurant isn’t open, the pool was closed. There are no microwaves in the rooms. And refrigerators are in some rooms but not all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025