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Holiday Inn Downtown - Missoula by IHG

3.0 star property

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Photo gallery for Holiday Inn Downtown - Missoula by IHG

Exterior
Exterior
Indoor pool, open 5:00 AM to 11:00 PM, pool loungers
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Standard Room, 2 Queen Beds, Park View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
200 S Pattee St, Missoula, MT, 59802
  • Place, Wilma Theatre
    ‪3 min walk‬
  • Place, University of Montana
    ‪6 min walk‬
  • Place, St. Patrick Hospital
    ‪14 min walk‬
  • Airport, Missoula, MT (MSO-Missoula Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Park View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Park View

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(12 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed (Atrium View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Atrium View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Atrium View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed (Atrium View)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Atrium View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (Atrium View)

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Downtown - Missoula by IHG

Hotel with free parking, steps from Wilma Theatre
This hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Downtown - Missoula by IHG offers 198 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Downtown - Missoula by IHG. During your stay, you're just a quick walk from Bitterroot Valley. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and a playground
  • Steps from Wilma Theatre and 3 minutes by foot from Caras Park
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Downtown - Missoula by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 5550 square feet (516 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Downtown - Missoula by IHG. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Missoula hotel.

Lobby Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Lobby Market

Things to do

  • 24-hour gym
  • Indoor pool
  • Playground
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 5,550 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Downtown - Missoula by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Missoula
Holiday Inn Hotel Missoula Downtown
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Missoula Holiday Inn
Holiday Inn Downtown Missoula Hotel

Holiday Inn Downtown - Missoula by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 2 nights in Sep 2025

6/10 Okay

Kristen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

john

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deceiving pictures

Pictures of reins were not even close to what our room looked like. Had a portable ac which had to have hose out of the slider, which was a safety hazard for us since we have a 2 year old, the pool was extremely cold but was clean.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beds! Friendly service

Loved the beds! Wish I could get the same mattress for my house. The gentleman at the front desk the morning we checked out was very friendly and very helpful!
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Lisabeth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff is great and the room was clean enough. However for what you are charging, you need to update the rooms. They are awful. You don’t even have a charging port for a phone. Instead you have a ghetto power strip on the floor. Also, your shower head is rusted and it’s so strong it hurts your skin. Step into the 21st century and let us stream our shows. The remote in the room hardly worked and looked about 20 years old.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Upset with AC unit setup

Interior room had makeshift air conditioner installed that would not allow the curtain to entirely close not giving us complete privacy and let in a lot of light making it hard to sleep. I stay at this hotel 2-3x a year and this is not usual, but I would demand a different room or consider a different hotel if this becomes normal.
Stayed 1 night in Sep 2025

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, property conditions & facilities

Stay away from rooms on the second floor!

I stayed one night on the second floor. The room was terrible. It had not been remodeled in decades. I had friends on other floors with nice rooms. Don't accept any room on the second floor.
Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Stayed 1 night in Aug 2025

10/10 Excellent

Teauna

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Joan, Belgrade

Liked: Cleanliness, staff & service, property conditions & facilities
Room reserved was not available at guaranteed check-in time and had to take an alternative room. Room was very good so no real complaints.
Stayed 1 night in Aug 2025

8/10 Good

Faith

Travelled with group
Liked: Amenities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! And this time I got one of their newly renovated and updated rooms and it’s beautiful! Very modern without being sterile. Welcoming and comfortable. I love the area because there is everything- shops, restaurants, salons.All of it within walking distance. And free parking!
Stayed 1 night in Aug 2025

8/10 Good

Logan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay !! Will stay here again .
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wevlike to stay here. Just would like a lounge here.
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Adreinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Visually the lobby was uninviting. It would’ve been nice to have a window of time where you can grab a cup of coffee . Unfortunately, I bathroom had burned out lights and a toilet that kept running again. It would’ve been nice to have a little color on the wall in the hotel room as well. also, the outside Pet area remained dirty.
Stayed 3 nights in Aug 2025

8/10 Good

Joan, Belgrade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean and quiet.
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady, who's name I unfortunately forget, at the breakfast buffet was Amazing! So polite, and on top of any needs.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a happy choice

The coffee bar service is top notch. Happy hour service was great too. Appreciate the availability of laundry. GREAT location for all things downtown.
Stayed 3 nights in Aug 2025

4/10 Poor

Abigail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For having to wait for our room to be clean the bathroom was gross. And paying that high of a rate per night you would assume they had at least free coffee brewed in the morning for guests, but only for purchase.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jul 2025