Hotel Restaurant Graf Rolshausen

3.0 star property

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Interior detail
Exterior
Exterior
Interior
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Kirchstraße 33, Monschau, NW, 52156
  • Place, Monschau Castle
    ‪1 min walk‬
  • Place, North Eifel Nature Park
    ‪1 min walk‬
  • Place, Rotes Haus Museum
    ‪3 min walk‬

Room options

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Restaurant Graf Rolshausen

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and free newspapers are onsite.
Hotel Restaurant Graf Rolshausen offers 14 accommodations with hair dryers and complimentary toiletries. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Hotel Restaurant Graf Rolshausen. During your stay, you're just a quick walk from Rotes Haus Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Grafenkeller
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Steps from North Eifel Nature Park and Monschau Castle
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Restaurant Graf Rolshausen. For a fee, parking is available.

This 3-star Monschau hotel is smoke free.

Grafenkeller - This restaurant specializes in international cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 7 per day); discounts available
  • Area shuttle (surcharge)
  • Parking on site (EUR 7 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grafenkeller

Family friendly

  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1597
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 16.00 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 39 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 7 per day
  • Nearby parking fee: EUR 7.00 per day (820 ft away)
  • Pet fee: EUR 16.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 39 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Graf Rolshausen
Hotel Restaurant Graf Rolshausen
Hotel Restaurant Graf Rolshausen Monschau
Restaurant Graf Rolshausen
Restaurant Graf Rolshausen Monschau
Restaurant Graf Rolshausen
Hotel Restaurant Graf Rolshausen Hotel
Hotel Restaurant Graf Rolshausen Monschau
Hotel Restaurant Graf Rolshausen Hotel Monschau

Hotel Restaurant Graf Rolshausen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 91 reviews
Rating 8 - Good. 45 out of 91 reviews
Rating 6 - Okay. 15 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Atsumi

Liked: Cleanliness, staff & service, property conditions & facilities
Really a classical, beautiful and perfect hotel totally much to the town. I truly love this hotel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes, sehr altes Haus, das stilecht und überaus geschmackvoll renoviert und ausgestatt ist. Natürlich sind die originalen Treppenhäuser eng und können nicht barrierefrei sein. Die größe der Zimmer ist den baulichen Gegebenheiten abgepasst, aber die Antiquitäten runden den perfekten Eindruck wunderbar ab. Wer modernen Komfort wünscht, einen Aufzug und einen Parkplatz vor der Haustür, der ist hier sicherlich falsch. Wer Herzenswärme und eine schöne Ausstattung liebt, der ist hier richtig. Das Frühstück am Morgen war reichhaltig und vielseitig und der direkte Zugang in die pitoreske Altstadt von Monschau rundeten unseren Aufenthalt ab. Wir kommen ganz bestimmt wieder!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Marjo

Disliked: Staff & service, property conditions & facilities
Zeer zeer karige toilet voorzieningen. Eigenaresse zeer onvriendelijk. Zal er geen 2e keer naartoe gaan.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Marianka

Liked: Cleanliness, staff & service, property conditions & facilities
Schlicht, einfach, sauber, alles was man braucht. Reichhaltiges Frühstück, freundliches Personal. Tolles altes Gebäude. Der Duschraum ist sehr eng. Aber wir sind klargekommen.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Men schrijft over krakende trappen en vloeren, ja dat is zo!! Hotel stamt af uit 1597. Ontbijt is uitstekend Het is oubollig naar het heeft zijn charme parkeren op 250 m afstand op parkeerplaats Burgau ‘S avonds zijn de winkeltjes om 18.00 uur dicht en nog maar enkele Restaurants open. Kerkje bij de speeltuin kan je bezoeken en mooie boswandeling maken. Ik ben er 4 dagen geweest en heb genoten van Hotel en omgeving. Vanaf parkeerplaats Burgau kan je ook met een treintje , die ook vanaf de markt start, kosten € 8, mooi ritje door de straatjes van Monchau
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Frank-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustikal und passend zu der Stadt Monschau, sehr nah an dem sehenswerten Stadtzentrum. War nur schade das dieser Ort am Wochenende mehr dem Kunden zu bieten hat.
Verified

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, amenities
Schöne alte Flure mit seidenen Tapeten. Uralt Badezimmer.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街の中心地に位置していて良かった。
Stayed 2 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間より早く着いてしまい、荷物を預かってもらおうとしたところ、すぐに部屋の様子を確かめてくださり、チェックインさせてくださいました。とても雰囲気のある建物で、お部屋も清潔で居心地がとても良かったです。
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Eileen

Liked: Cleanliness
The hotel is a very old fashioned place, frozen in time. Rooms were clean but small and the bathrooms were very tight. However, the breakfast was very good and the city of Monschau is a must see, very picturesque little city, just lovely. Just a warning, everything closes early.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Aufenthalt

Es ist ein Schönes Älteres Hotel mit Charme. Der Service ist super zuvorkommend. Das Hotel liegt auf einer direkten Nebenstraße vom Zentrum. Fußweg zum Zentrum ca. 1 Minute.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
L'hotel est vieillot, mais a un certain charme. L'accueil des patrons est un peu froid.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhaftes Städtchen und traumhaftes Hotel

Monschau ist ein traumhaft schönes Städtchen. Sehr schönes, altes Hotel. Sehr sauber mit gutem Service. Große Auswahl beim Frühstücksbuffet. Das Essen im eigenen Restaurant (Gewölbekeller) am Wochenende war spitze. Das WLAN kostet leider extra (zwar nur 6 Euro für den ganzen Aufenthalt, ist aber nicht mehr auf der Höhe der Zeit). Jederzeit wieder!
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We zijn niet gegaan, mijn vrouw had longontsteking.
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Grumpy non communicative host. Hotel old building but furnishings and bathroom facilities do not appear to have been updated in 40 years. Place nicely situated in a splendid old town
Stayed 1 night in Feb 2019
Verified

4/10 Poor

thomas

Disliked: Staff & service, property conditions & facilities, room comfort
The two landlords didn´t know what service is!
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

DMITRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Уютный отель в старинном здании

Небольшой, но очень уютный и атмосферный отель в старинном доме конца 16 века. Завтраки вкусные. Очень приветливый администратор (хозяин? не знаю точно). Если в номере холодно (мы были зимой) - можно взять дополнительный обогреватель. Для заселения и выселения можно ненадолго заехать ко входу, но вообще машину надо будет оставить на паркинге за пределами исторического центра. Ближайший паркинг - Burgas. Идти недалеко, около 5 минут. Российские карты не принимаются, банкноты тоже, запаситесь мелочью.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ok for Price

Basic amenities are acceptable, service was not very friendly.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes kleines uriges Hotel

Sehr nettes Personal, schönes geräumiges uriges Zimmer, sehr gute Lage
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aangename tussen stop

Prima overnachting. Goed ontbijt. Schoon. Goede preis/kwaliteit
Stayed 1 night in Sep 2018
Verified

8/10 Good

Hes-Joop

Liked: Cleanliness, property conditions & facilities, room comfort

Boeking 4 nachten Monschau

Eerst een zolderkamer op 3e etage, géén nooduitgang, doodeng, deels doorgezakt bed en douche voor erg kleine mensen. Gelukkig na 1 nacht met enige moeite een comfortabele, ruime kamer met zithoek op 2e etage kunnen krijgen wat er qua prijs/kwaliteit verhouding meer op leek. Overigens super schoon hotel! Prima veelzijdig ontbijt! Leuk stadje, ‘s avonds erg stil en weinig te beleven, prachtige omgeving.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service

Absolut Empfehlenswert, tolles Hotel, 👍😀👍😀👍😀👍😀👍😀👍😀

Tolles Hotel in einer wunderschönen Umgebung. Leider gibt es vor dem Hotel keine Parkmöglichkeit. Allerdings befindet sich ein öffentlicher Parkplatz in ein paar hundert Meter Entfernung (tagsüber Gebührenpflichtig) Sehr schöne Einrichtung aber der extrem kleine Röhrenfernseher gehört nicht in ein drei Sterne Hotel und zudem nicht auf einem hohen Kleiderschrank. Sonst absolut schön mit sehr gutem Frühstück. Wir kommen sehr gerne wieder.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi authentiek oud hotel. Kamers zijn zeer proper en ontbijt was perfect.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Gerli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Aussicht mitten in der Stadt

Ordentliches, supersauberes Hotel in toller Lage. Fruehstueck war auch sehr gut. Zufriedenes Preis Leistungsverhaeltniss.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service

Gutes Hotel in der Altstadt

Wir waren nur eine Nacht dort, aber uns hat es gut gefallen,das Zimmer war zwar klein, aber alles sauber, Frühstück war top. Leider hatte das Restaurant Ruhetag. Das Hotel liegt in der Altstadt, mussten etwas suchen, bis wir es gefunden hatten. Parken konnten wir 300m weiter im Parkhaus, das nachts gratis ist. Wir würden jeder Zeit dort wieder übernachten.
Stayed 1 night in Dec 2017