Hotel Riu Ocho Rios - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Creator video - submitted by OCEAN BREEZE VACATIONS
Poolside bar
BBQ/picnic Area
Private beach, white sand, sun-loungers, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive

Explore the area

View in a map
Mammee Bay, Ocho Rios, Saint Ann
  • Place, Green Grotto Caves
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪6 min drive‬
  • Place, Turtle Beach
    ‪13 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Partial Ocean View (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

7.6 out of 10
Good
(186 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.8 out of 10
Good
(74 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(31 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (U)

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, Ocean View (C)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Garden View (C)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Ocean View (C)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room -6 Guests-

  • 60 sq m
  • Sleeps 6

Quadruple Room

  • 35 sq m
  • Sleeps 4

Double Room With Sea View

  • Sleeps 4

Family Room -8 guests- Junior with Garden View

  • Sleeps 8

Double Room, Ocean View (U)

8.2 out of 10
Very good
(279 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard with side view

  • 28 sq m
  • Sleeps 2

Room Standard with Ocean View

  • 28 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 34 sq m
  • Sleeps 4

Suite Junior with Panoramic View

  • 34 sq m
  • Sleeps 4

Suite with Sea View

  • 69 sq m
  • Sleeps 2

Similar properties

About this property

Hotel Riu Ocho Rios - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Catch some rays on Hotel Riu Ocho Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hotel Riu Ocho Rios - All Inclusive. During your stay, you'll be within walking distance of Green Grotto Caves. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments, or aromatherapy at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, tennis courts, and a gym
  • Guests have great things to say about the beach and the pool
  • Just a 4-minute drive from Green Grotto Caves and 8 minutes from Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann - Onsite family restaurant.
Kulinarium - This restaurant serves dinner only. Open daily.
Piacenza - This restaurant specializes in Italian cuisine. Open daily.
Mandalay - This restaurant specializes in Asian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Ocho Rios - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)
In-room liquor dispensers
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kulinarium
  • Mandalay
  • Piacenza
  • St. Ann

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1427 out of 2805 reviews
Rating 8 - Good. 692 out of 2805 reviews
Rating 6 - Okay. 352 out of 2805 reviews
Rating 4 - Poor. 159 out of 2805 reviews
Rating 2 - Terrible. 175 out of 2805 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yonique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, clean rooms and decent food for a resort. Only issue is if you booked through Expedia, you do not have access to the airport shuttle to the hotel, which is over an hour and 30 minutes away. Taxi from the airport to this hotel it’s over $100 one way so be mindful of shuttle options before you book.
Stayed 4 nights in Oct 2025

2/10 Terrible

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
My room was full of mold, in the AC unit and all the furniture. We got very sick during our stay there. I reached out to the front desk, but no one responded immediately, when I notified the housekeeper, she stated to me that they can put an air freshener in the AC vent and yet no one ever came back to assist us with that option. On our return home my roommates and I had to go to the emergency room. I'm seeking some type of compensation for my stay.
Stayed 5 nights in Oct 2025

8/10 Good

O'NEIL ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the entertainment.
Stayed 5 nights in Oct 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than what I expected for a family resort. My family had an amazing time .
Stayed 3 nights in Oct 2025

2/10 Terrible

Haydee

Travelled with partner
Disliked: Cleanliness, staff & service
I experienced significant dissatisfaction with the customer service during my stay. Despite reserving a room with a garden view, my assigned room overlooked the building's roof. Upon raising this concern, I was informed that someone would contact me the following morning, a call that never materialized. Subsequent complaints to guest services were met with the instruction to check out by 12 PM and then wait until after 3 PM to check back in. This proposed solution was impractical given my pre-arranged daily schedule, which did not allow for such a disruption, especially considering I should have been provided with the correct room from the outset. Furthermore, a ceiling leak was present in my room from day one, which I reported for three consecutive days without resolution. The issue was only addressed on the night before my departure, at which point I declined the repair as it was no longer relevant. In the buffet area, I observed cockroaches on the tables, which was unsanitary. The room's decor was outdated, and the brown towels provided were abrasive. The food was the same each nigth majority of it was tasteless. I would come back to this Resort
Side view of my room
Front  view of my garden view room
The ceiling that leaked all throughout my stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Anala

Travelled with family
Liked: Cleanliness, amenities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Tygretzky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff was nice and beautiful. 10/10
Stayed 3 nights in Oct 2025

6/10 Okay

Susana E

Travelled with family
Disliked: Staff & service
The food delicious, but they never answered the phone for refill the minibar, get a blanket, when you ask for a alcoholic beverage, the servers tell you you have to go to the bar, which is stupid, whenever finally when to refill my mini bar gave us 2 beers, the worse service after paying so much not worth my money or time
Stayed 4 nights in Oct 2025

6/10 Okay

dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff members are rude. I wanted to speak with a manager, the front desk attendant informed her a patron wanted to speak to her, she looked and the told the attendant to let me know she has a meeting to attend. To my surprise, she stood at the front desk for a while and refused to speak with me. Most of the staff needs customer training including supervisor. The food is good, however, they need more Jamaican dishes, not American dishes. People go to the island to experience the culture and get Spanish culture.
Stayed 5 nights in Sep 2025

8/10 Good

Melissa

Stayed 7 nights in Oct 2025

10/10 Excellent

Salema

Stayed 3 nights in Oct 2025

4/10 Poor

Danille

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was normal, nothing to remember and the food was okay
Stayed 3 nights in Oct 2025

10/10 Excellent

Frecella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My interactions with staff were excellent. Enjoyed most of my favorite foods
Stayed 4 nights in Oct 2025

10/10 Excellent

Evaton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs more love
Stayed 5 nights in Oct 2025

10/10 Excellent

Brenda Denese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at RIU in Ocho Rios was absolutely amazing. From the dining options to the accommodations 10 out 10. Every member of staff was welcoming, friendly, and very helpful! We had a the most enjoyable time with Rojer, Errol, Michael, and Lew Wayne at the infinity ocean front swim up bar! These gentleman were the best!! We will be back!
Stayed 6 nights in Oct 2025

2/10 Terrible

June

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The food was wonderful overall The cleanliness of the rooms was poor, our room was roach infested. This was reported to management and after constantly fighting with front desk staff we were given another room the second night.
Stayed 5 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time at the property but I had issues with my room at first and there was a big drop-off with the food choices within three months when I was last there. Disappointed!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good holiday
Stayed 4 nights in Oct 2025

8/10 Good

Talisa

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

La-Jean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

6/10 Okay

Aliseia

Liked: Room comfort
Disliked: Staff & service
Please reaf the fine print. And be sure it is the right purchase of price before checking in it can be a catch of tricks.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tygretzky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrific. Great staff and great property period
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the bed. It was very hard.
Stayed 4 nights in Oct 2025