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Grand Standard

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€42* Per night/room 30 Apr - 1 May

Petite Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Cabin

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pensión Santa Elena. During your stay, you're just a quick walk from Jardín de Orquídeas. Enjoy features like free WiFi in public areas, plus a restaurant and a round-trip airport shuttle (surcharge).

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Jardín de Orquídeas and Monteverde Orchid Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Pensión Santa Elena ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pensión Santa Elena

Everyone (3)
4 out of 5

nice and friendly

It's easy to find, with a nice flowery indoorplace to sit, you get good informations for activitys

Posted by on 19 Apr 2018

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5 out of 5

Parfait

Accueil. Positionnement. Tout est OK. Réserve Santa Elena toute proche. Arrivée en voiture. Parking disponible. Nuit confortable. Petit déjeuner avec Taco Taco.

Posted by , from Orleans France on 21 Feb 2017

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3 out of 5

Für eine Nacht ok

Möglicherweise ist es das was man in dieser Preisklasse erhält, aber aufgrund der vielen positiven Bewertungen hier war ich etwas enttäuscht. Zimmer ohne Fenster, Dippelatockbett, einfachster Standard der Einrichtung. Praktisch ist der Tacostand direkt neben der Unterkunft, Personal war freundlich und man konnte auf einen privaten Platz parkieren.

Posted by on 15 Feb 2017

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Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Pensión Santa Elena also features tour or ticket assistance, a garden, and a picnic area. Smoking is allowed in designated areas at this Monteverde hostal.

  • 35 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Pensión Santa Elena offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Shower
  • Housekeeping (daily)

Food & Drink

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.

Pensión Santa Elena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 9:30 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pensión Santa Elena Hostel Monteverde
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena
  • Pensión Santa Elena Hostal Monteverde
  • Pensión Santa Elena Hostal
  • Pensión ta ena Montever
  • Pensión Santa Elena Hostal
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena Hostal Monteverde

You should know

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.