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Pensión Santa Elena

2.0 star property

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Interior
Petite Suite - Private Bathroom
Free WiFi, bed sheets
Grand Standard
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Santa Elena, Monteverde, Monteverde, 5655
  • Place, Monteverde Orchid Garden
    ‪3 min walk‬
  • Place, Ranario
    ‪5 min walk‬
  • Place, Wildlife Refuge Monteverde
    ‪7 min drive‬

Room options

View all photos for Grand Standard

Grand Standard

Grand Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Cabin

Grand Cabin

Grand Cabin

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Petite Suite - Private Bathroom

Petite Suite - Private Bathroom

Petite Suite - Private Bathroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Pensión Santa Elena

Along with a restaurant, this hostal has concierge services and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pensión Santa Elena. During your stay, you're just a quick walk from Jardín de Orquídeas. Enjoy features like free WiFi in public areas, plus a restaurant and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Jardín de Orquídeas and Monteverde Orchid Garden
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this Monteverde hostal.

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 6:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde

Pensión Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 372 reviews
Rating 8 - Good. 141 out of 372 reviews
Rating 6 - Okay. 33 out of 372 reviews
Rating 4 - Poor. 12 out of 372 reviews
Rating 2 - Terrible. 8 out of 372 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a hostel but better than many hotels. We had a big family room and bathroom and the garden was awesome. Having access to the kitchen was great and the breakfast was fantastic. The location couldn't be beat and the staff was so nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, more then expected
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean and courteous staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The gran room was perfect for our family of 4 and the staff were very nice and friendly. Beds and pillows were OK. Location great for walking but noisy with all the motorcycles gunning it up the hill out front all day and night
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly and helpful staff; conveniently located.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Location. Dated hostel with a great vibe. Lots of international guests. Great staff who offered stellar advice and help with transportation.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Cheryl-Lynn

Liked: Cleanliness, amenities, property conditions & facilities
My son and I travelled there together. He commented how friendly everyone was the room was spotless. The breakfast was so delicious - I miss it already. I loved how the other guests there were from all age groups too - young families, elderly and young students… such a great feeling there. I can’t wait to go back with my daughter!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

siobhan

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, clean spacious private room. Could do with more seating/ relaxing areas. But that was only a problem during busy meal times
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our family. Helpful knowledgeable staff, great breakfast and perfect location in the center of Santa Elena.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Mukhtar

Great location! Near a lot off restaurants!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, convenient and good value place in the centre of Santa Elena
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santa Elena

Great hostel close to restaurants. Easily walkable. Great breakfast. The staff is amazing.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Good central location
Stayed 1 night in Dec 2023
Verified

8/10 Good

Eszter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but well kept property in a very convenient location. Staff were friendly and helpful.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves this whole place! It was in a perfect location, the room was nice and the staff was awesome. Felt super homey
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, but perfectly adequate accomodations. Wonderful, hot shower with good pressure.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. I enjoyed the courtyard.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hostel experience!

This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Anjelica

Liked: Cleanliness, staff & service, amenities
Wonderfully walkable to restaurants, shops, etc with about a 10 min drive to all the reserves. Loved the communal kitchen and games in the shared gathering area with free tea and coffee all day. This is an older property, but the location is great, the staff are helpful, and it is clean.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely experience staying here! Has a great location -walking distance to restaurants and shops. Staff were welcoming and helpful with booking us a shuttle and recommending places! Very cozy and comfortable sleep, clean and cute place, tasty free breakfast included. Pretty garden lounge area outside too!
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hostel, lots of people, glad we had a private room. Staff really helpful, especially MJ. Loved the free breakfast with donations for the community. Santa Elena & Monteverde have many activities to offer, in town & surrounding area.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful they arranged my ground transportation when I left
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Excellent location, well equipped and clean common area, free breakfast. Paper thin walls, squeaky bed.
Stayed 2 nights in Feb 2024