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Hotel Arena Palace Montreal

1.5 star property

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Hallway
Room, 1 Double Bed, Shared Toilets, Private Shower

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1553, St André, Montreal, QC, H2L 3T5
  • Old Port of Montreal
    ‪15 min walk‬
  • Montreal Convention Centre
    ‪16 min walk‬
  • Notre Dame Basilica
    ‪18 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arena Palace Montreal

Hotel with a 24-hour front desk, steps from Sainte-Catherine Street
Along with concierge services, this hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
Hotel Arena Palace Montreal offers 20 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided on request.
During your stay at Hotel Arena Palace Montreal, you're just a quick walk from Sainte-Catherine Street. Free WiFi in public areas and concierge services are available.
  • Free WiFi
  • Extended parking available for a fee
  • Services include a concierge
  • Steps from Sainte-Catherine Street and 14 minutes by foot from Place des Arts
Hotel Arena Palace Montreal offers its guests concierge services. Public spaces have free WiFi.

Languages

English, French, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • Street parking available
  • Extended parking on site (CAD 25 per day)

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • 3 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CAD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 511884, 2025-11-30

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eureka Montreal
Hotel Eureka Montreal
Hotel Arena Palace Montreal
Hotel Arena Palace
Arena Palace Montreal
Arena Palace
Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel
Hotel Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel Montreal

Hotel Arena Palace Montreal Reviews

Reviews

4.8
Rating 10 - Excellent. 120 out of 796 reviews
Rating 8 - Good. 87 out of 796 reviews
Rating 6 - Okay. 112 out of 796 reviews
Rating 4 - Poor. 117 out of 796 reviews
Rating 2 - Terrible. 360 out of 796 reviews

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

sam

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down rooming house
Stayed 1 night in Dec 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and Charming

Felt like I was in Europe ... Charming old and warm and welcoming
Stayed 3 nights in Feb 2025

8/10 Good

Natacha

Travelled with pets
Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Claude

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion stay.

Good old fashioned surrroundings like being in Europe
Stayed 2 nights in Feb 2025

10/10 Excellent

Claude

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion comfort.

It was awesomely quiet, and managed to get a lot of writing done. I felt like I was in Europe visiting my Grandpa. Just hold old fashion comfort.
Stayed 2 nights in Feb 2025

4/10 Poor

Natasha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The man who checked us in was very friendly! That and the fact the bed was comfortable and clean were the only redeeming things about this place. The price is EXACTLY what you pay for. The rooms are old, dilapidated and have questionable appliances. Despite the no smoking, our room reeked of cigarettes (there was one left half smoked on the window sill and a pile of ash over the radiator.) There were used condoms in the trash from the previous occupant. The only housekeeping this hotel does is changing the bed sheets. All that to say, it is incredibly close to the Berri-UQAM metro station and there is a super cool punk dive bar in the basement. So if you’re looking for a place to keep your things while you run around the city, it’s perfect. They do actually have 24/7 concierge so you can freely come and go. Great for a weekend out on the town, I would avoid looking at anything too closely in the daylight. No bedbugs or cockroaches though. TLDR: Great doorman; old, dirty rooms; very few amenities but safe enough once you’re inside.
Stayed 2 nights in Jan 2025

6/10 Okay

Dino

Disliked: Cleanliness, amenities, property conditions & facilities
Stay was alright.
Stayed 1 night in Jan 2025

2/10 Terrible

Trong Nhan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is scam. Dont't book a room here!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Zié

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Erwan, Papeete

Disliked: Cleanliness, staff & service, property conditions & facilities
À peine un filet d’eau pour la douche, eau chaude pendant 2 minutes seulement
Stayed 1 night in Dec 2024

2/10 Terrible

Diony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not maintained
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

O

This place should not be advertised! Deplorable living conditions. The putrid smell packs a punch. Dilapidated room. I reiterate the unsanitary conditions. Smell of moisture is pretty distinctive. Layers of mold in the room. Washroom was icy. Heater was inoperative!!! Bathroom stinked. Putrid smell. Reeks of vomit like smell. Bed cloth is stained. No water pressure in the wash basin found in the room. And if water should spurt out, it would be brakish... Disgusting, unhygenic place. The owner is stealing money.
Stayed 9 nights in Dec 2024

2/10 Terrible

Divanshu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

YOLANDA

Worst place ever
Stayed 1 night in Oct 2024

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mankaran

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, amenities
It was good
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Travelled with partner
Disliked: Staff & service, amenities
I booked a 2-night stay and called to confirm that I would be checking in late. I was told that late check-in could not be accommodated, but that I could check in the following morning. When I showed up the following morning i was told that my room had been rebooked and that I would have to check in after 4pm after my room was cleaned, even though my card was charged for a 2 night stay through Expedia. The employee working the desk was hostile and appeared to be quite inconvenienced by my attempts to check in. I ultimately had to book a room for the night at another hotel, because I did not feel safe returning there or dealing with the employee again. Expedia did not refund me.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bhaskar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room did not have a washroom and smelled terrible. The property is very poor that I have to vacate immediately.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Rudy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is one star or less. The staff was nice . This place needs repairs and update and upgrades.
Stayed 2 nights in Sep 2024