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The Hermitage Hotel Mount Cook

4.5 star property

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Photo gallery for The Hermitage Hotel Mount Cook

Café
Bar (on property)
2 restaurants; breakfast, lunch and dinner served
Front of property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Place, Mount Cook National Park
    ‪1 min walk‬
  • Place, Sir Edmund Hillary Alpine Centre
    ‪2 min walk‬
  • Place, Aoraki / Mount Cook Visitor Center
    ‪3 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Queen Bed, Mountain View

7.6 out of 10
Good
(9 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premier Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Mountain View

Premier Room, 1 King Bed, Mountain View

Premier Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room, Mountain View

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Mt Cook Lodge & Motels
Mount Cook
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 108 reviews
The price is €163
includes taxes & fees
24 Jun - 25 Jun
Mt Cook Lodge & Motels

About this property

The Hermitage Hotel Mount Cook

2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room.
The Hermitage Hotel Mount Cook offers 164 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Hermitage Hotel Mount Cook. During your stay, you're just a quick walk from Mount Cook National Park. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and hiking/biking trails
  • Steps from Sir Edmund Hillary Alpine Centre and Mount Cook National Park
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hermitage Hotel Mount Cook. Self parking is free.

This 4.5-star Mount Cook hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Alpine Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Panorama Room - Onsite restaurant. Reservations are required. Open daily.
Snowline Bar - Onsite bar. Open daily.
Sir Edmund Hillary Cafe - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaurant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 25 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

The Hermitage Hotel Mount Cook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Vaughan

Liked: Cleanliness
Disliked: Amenities
Park was close, mountain view was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in the area
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation for its proximity to hikes and the national park. The property is a bit dated, but overall a nice stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Corrinne

Liked: Amenities
Great food , great views
View from toom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool hotel! Funky retro style, the views of Mt Cook & surrounding scenery are unbelievable!! We were in the older part of the hotel but it was fine. Next time I’d probably go for the Premium Plus rooms in the bigger tower for the unobstructed views
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel in the middle of the NZ alps. Friendly and informative staff. Beautiful views from the hotel rooms. If you want to stay at Mt cook. This is your best option.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Beautiful location, stunning views from rooms. Staff were really helpful, easy check in and check out.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MITSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and helpful staff. Great dining options. Stunning scenery. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness
Shower was faulty and food options were very expensive.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Staff & service
Overall very convenient location!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views with perfect location! I don’t think I could’ve asked for better hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay..

Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of Mt Cook from our room.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

petru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff very friendly special the manager magnificent place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location with truly spectacular views from our room - we payed extra for a premium room Clean, modern and comfortable Good facilities and service and bar Cafe closes at around check in time which is not very convenient Didn’t use the restaurants
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of Mt. Cook. Clean room, nice staff and convenient to the trails. Would love to stay again next time visiting Mt. Cook
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good view from the hotel. Room was spacious and beds were comfortable. House keeping did a really good job thank you!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gangfeng

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Brilliant mountain views with excellent buffet dinner and breakfast.