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Novotel Southampton

4.0 star property

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Photo gallery for Novotel Southampton

Bar (on property)
Bar (on property)
Superior Room, 1 Queen Bed with Sofa bed
Bar (on property)
Dock

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Leonardo Hotel Southampton
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,249 reviews
The price is €69
includes taxes & fees
27 Dec - 28 Dec
Leonardo Hotel Southampton

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a business center, 10 meeting rooms, and conference space
  • Onsite recreation includes a gym and scooter/moped rentals
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool as advertised on Expedia. We pury chose this hotel for our stay to make use of the pool. Children were excited, went down in our swimgear only for reception to tell us the pool has been closed since May and they have frequently asked expedia to remove the pool from their adverts. Either way we were not aware of this and have paid a price for a hotel with a pool and sauna etc when actually we just had a room for 2 nights.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie, Bathgate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the cruise port for ongoing travels. Tgi Fridays and Mcdonalds literally on your doorstep. Large rooms but no AC. Looking a bit tired but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

10/10 Excellent

Harold, LANGLEY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

2/10 Terrible

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, cruise terminal and old Southampton.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Liked: Cleanliness, staff & service
The food offerings were really poor. Only half the menu in the restaurant available. Poor quality food when it arrived. Room service breakfast cold and some ordered items not available. The room was ok for a one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Staff excellent, however its an older building and some of the main fittings are getting a little worn although the bed and furniture is all fine. No aircon was ok in september but I wouldnt go back when its higher temperatures. not even any biscuits to have with my tea. would probably save the money and book into the ibis or ibis budget across the carpark next time.
Stayed 2 nights in Sep 2025

10/10 Excellent

NED, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel, super convenient to shopping and activities, as well as the cruise docks!
Stayed 1 night in Aug 2025

8/10 Good

Sanchia

Travelled with family
Liked: Staff & service
Staff really helpful organised taxis to centre. Clean room. Bathroom set up inconvenient with toilet on own and bath hard to get in and out of especially for older people. Extra cup and towel for the third person on sofa bed but not tea cup or hand towel. Convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Vernon

Stayed 1 night in Sep 2025

10/10 Excellent

Grace Mary, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff /clean Room
Stayed 1 night in Sep 2025

10/10 Excellent

Gerithy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

8/10 Good

Isabella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveller
A bit run down and could do with a general refurb.
Stayed 1 night in Aug 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Very comfortable hotel with very goods staff
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Helpful and friendly staff at reception and in breakfast room. Good location for station and for exploring the town.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Stayed overnight ready to join cruise ship the following day. Very convenient for the cruise terminal. Plenty of parking, quick check in. Room was a good size with fridge, complete with iron and safe. Everything you need for your stay. The toilet is separate from the bathroom which is ok but not much room. Wasn’t a huge variety on the menu for room service however I did have the soup of the day which was tomato. Homemade, piping hot when it arrived and was delicious. It was quick service with payment there and then so no waiting around to check out in the morning. Just drop your key in the drop off box and off you go. Very efficient! I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
All the above. Great location convenient. Shame about the lack of air on in the room
Stayed 1 night in Jul 2025

4/10 Poor

Shuk

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

NO swimming pool!! Cancel it if you are expecting

Hotel.com did not update the information of the amenities, the swimming pool of this hotel has been closed since the beginning of 2025. Many families with children are so disappointed for this. We booked this hotel based on the information on Hotel.com website
Stayed 1 night in Jul 2025

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