Novotel Southampton

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Where to?

Dates

September 2025

October 2025

Superior Room, 1 Queen Bed with Sofa bed

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar

Explore the area

1 West Quay Road, Southampton, England, SO15 1RA

WestQuay Shopping Centre
‪6 min walk‬
Mayflower Theatre
‪9 min walk‬
Southampton Cruise Terminal
‪14 min walk‬
Southampton (SOU)
‪9 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

Very good

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Very good

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

Excellent

25 sq m
Sleeps 2
2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

Very good

Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

Wonderful

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

16 Oct - 17 Oct

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.

Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant, and a gym are available.

Free WiFi
Enjoy international cuisine while dining at Elements
To-go breakfast served daily for a fee
Self parking available for a fee
Amenities include a business center, 10 meeting rooms, and conference space
Onsite recreation includes a gym and scooter/moped rentals
Guests have great things to say about the proximity to shopping and the clean accommodations
Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
Pets welcome for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 12 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily breakfast to-go available for a fee: GBP 18 per person
A bar/lounge
A restaurant

Restaurants on site

Elements

Things to do

Gym
Pool
Scooter/moped rentals
TV in common areas

Family friendly

In-room cot
In-room sofa bed

Conveniences

24-hour front desk
Guidebooks
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Wedding services

Business services

10 meeting rooms
5,382 square feet of conference space
Business centre

Outdoors

Garden
Outdoor furniture
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LCD TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 12 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 12 per night (in/out privileges)
Pet fee: GBP 12 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton

Novotel Southampton

Southampton Novotel

Novotel Southampton Hotel Southampton

Novotel Southampton Hotel

Accor Southampton

Novotel Southampton Hotel

Novotel Southampton Southampton

Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Donalda

Travelled with family

23 Jun 2025

Liked: Room comfort

We booked this hotel because it had a pool and spa are which were out of order the day we arrived.

Stayed 1 night in Jun 2025

4/10 Poor

trevor

Travelled with partner

21 Jun 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

First room given wasn’t ready, voucher given for one drink when two occupants staying. We had an executive room. Poor overall condition glad we didn’t get a standard. Wood chip wall paper 1980’s separate toilet to bathroom. Wedding on, constant vibrating/droning from above. Breakfast not the best, decor dated and threadbare Never again.

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

20 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here for one night before embarking on a cruise ship. Cathy the receptionist was extremely helpful when my husband discovered he had forgotten to print some documents he needed for parking at cruise terminal. We were upgraded as it was our Ruby Wedding Anniversary and as a real treat was greeted with a lovely dessert treat saying Happy Anniversary and drinks voucher. Whole experience was 10/10 and a big thank you to Cathy and staff again. You made us a very happy couple .

Stayed 1 night in Jun 2025

10/10 Excellent

bonnie

19 Jun 2025

Stayed 1 night in Jun 2025

6/10 Okay

15 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Martin

15 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Lindsay

15 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

WEN

Travelled with partner

12 Jun 2025

Liked: Cleanliness

walking distance to cruise terminal. The amenities are outdated

Stayed 1 night in May 2025

6/10 Okay

james

Travelled with family

9 Jun 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Needs updating stuck in the 90s! Bathtub very high to get in and out of for showing. Sofa bed for 3rd person really uncomfortable, springs in ribs!

Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Travelled with family

9 Jun 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Needs updating, its's stuck in the 90s. Way Overpriced

Stayed 1 night in May 2025

10/10 Excellent

Dalia

8 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Duncan

6 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed good but not the best, generally room was clean and roomy. Staff were great and very friendly. TGI & McDonalds next to hotel for food.

Stayed 1 night in Jun 2025

4/10 Poor

Emma

Business traveller

5 Jun 2025

No plug sockets were working in my room. So I had to pack all my belongings and move to another room and unpack again. And there was a fly in both rooms.

Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with partner

2 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

It wasn’t an issue for us because it was not too hot, no AC in this hotel, portable fans were supplied.

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

1 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very positive welcome at reception. Service very good, room basic clean and comfortable. Breakfast very good.

Stayed 1 night in May 2025

8/10 Good

Andrew

30 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Andrew

29 May 2025

Stayed 1 night in May 2025

8/10 Good

Ciara

Travelled with family

27 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.

Stayed 2 nights in May 2025

2/10 Terrible

Thomas

27 May 2025

Didn’t make it because Expedia did not honour the tickets I paid for. The flight from guernsey to Southampton, I turned up and they hadn’t put me on the flight. Would like a refund but not sure you are a honourable reputable company!!! Not judging by this experience!! Never book with Expedia!!

Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family and small children

26 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Did not hear any noise from adjoining rooms. Still able to sleep comfortably despite having no air conditioning. Pool was fine for the kids. Parking was expensive but convenient!

Stayed 2 nights in May 2025