Leonardo Hotel Southampton

4.0 star property

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Photo gallery for Leonardo Hotel Southampton

Exterior
Point of interest
Business centre
Bar (on property)
Superior Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1 Charlotte Place, Southampton, England, SO14 0TB
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, WestQuay Shopping Centre
    ‪10 min walk‬
  • Place, Southampton Cruise Terminal
    ‪3 min drive‬
  • Airport, Southampton (SOU)
    ‪7 min drive‬

Room options

Family Room

  • Sleeps 3

Double Room

8.2 out of 10
Very good
(65 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Double and Sofa room

8.0 out of 10
Very good
(37 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Room (Double and Single )

9.0 out of 10
Wonderful
(54 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room (Double and Single )

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Double Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Double or Twin Room, 2 Double Beds (Double and Single )

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 2 Double Beds

Superior Double or Twin Room (Double and Single )

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Family Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room 1 Double bed

  • Sleeps 2

Standard Room Twin Beds

  • Sleeps 2

Superior Room With 2 Double Beds

  • Sleeps 3

Superior Family Room With 1 Double Bed And 1 Sofa-Bed

  • Sleeps 2

Double And Sofa Bed

  • Sleeps 2

Superior Double And Single Room

  • Sleeps 3

Superior Double Room

  • Sleeps 2

Standard Double and Single Room

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About this property

Leonardo Hotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and dry cleaning are onsite.
Leonardo Hotel Southampton offers 270 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Southampton hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at Leonardo Hotel Southampton . During your stay, you're just a quick walk from Solent University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 11 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from University of Southampton
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Leonardo Hotel Southampton also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Leonardo Hotel Southampton has a restaurant serving breakfast, lunch, and dinner.
Bar and Grill - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Inn Southampton
Jurys Southampton
Southampton Jurys Inn
Jurys Hotel Southampton
Jurys Inn Southampton Hotel Southampton
Southampton Jurys Hotel

Reviews

Leonardo Hotel Southampton Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 624 out of 1204 reviews
Rating 8 - Good. 323 out of 1204 reviews
Rating 6 - Okay. 153 out of 1204 reviews
Rating 4 - Poor. 59 out of 1204 reviews
Rating 2 - Terrible. 45 out of 1204 reviews

Reviews

10/10 Excellent

Clifford Patrick James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has been great, just seems like they could use more of them. Room was jice but desperately lacked in power outlets. A great place to stay before boarding a cruise ship.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No car park
Stayed 1 night in Jul 2025

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was acceptable. We found the bed harder than we like. Our principal problem was that the air conditioner broke down and we woke up in the middle of the night because it was uncomfortably hot. The hotel did refund us a portion of our payment as a result.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here. The staff were so nice and helpful. The room was very comfortable. There’s a small store nearby for some necessities, and more extensive shopping is just a 15-minute walk mostly through a park. We ate at least one meal there each day, and the food was very good. All in all, a very nice place. We would definitely stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Angie

Stayed 1 night in Jul 2025

4/10 Poor

Marie

Stayed 1 night in Jul 2025

8/10 Good

Antonio Luiz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort

Poor - will not stay at this hotel again

Room looked tired, unwelcoming and was too small for a double and a single bed. Very cramped. Musty smell. Bathroom old and tired. It was really hot but AC didn’t work No hair dryer available I immediately called reception, was promised someone would bring yp an hairdryer and come to look at the AC but no one arrived. Left the room 45 mins later, went to reception and reported again. Receptionist again said she would request a hairdryer, and get someone to look at AC. Receptionist called me whilst out and said we would be re-roomed to floor 12. Had to pack and relocate ourselves at 11pm when we returned from a concert. Still no hairdryer in the room so receptionist asked again for this item. Minimal bar staff to serve drinks, uncomfortable seating in bar, with no ambience, not a welcoming environment. Breakfast disappointing. All in all, not the experience I would expect.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night prior to a cruise. Family room was great size. Staff were all great abd very helpfuk. Breakfast was standard buffet breajfast, something for everyone, fresh and hot. Would stay again if we take another cruise from Southampton
Stayed 1 night in Jul 2025

10/10 Excellent

Izobel

Stayed 1 night in Jul 2025

8/10 Good

Maeve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night’s stay in Southampton. Staff was very friendly and the room was clean. The pipes in our bathroom were loud and made noises whenever flushing or using the sink.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Amenities
Great welcome at reception. Only downside is that the bar area does not open until 12 noon so if you arrive early you cannot get a refreshment. Super tasty meal in the evening and first class service in the bar. Thank you for a great short stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

So convenient for cruise terminals
Stayed 1 night in Jul 2025

6/10 Okay

carolyn

Disliked: Property conditions & facilities
Bathroom smelled of cigarettes
Stayed 1 night in Jul 2025

8/10 Good

Eleanor Cicely

Liked: Cleanliness, staff & service
Great location. Enjoyed the restaurant. Friendly staff .
Stayed 1 night in Jul 2025

10/10 Excellent

karen, boca raton

Liked: Cleanliness, amenities, property conditions & facilities
Location!!!
Stayed 1 night in Jul 2025

6/10 Okay

Edward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I left my knee protector in the toilet after checked out. Called to ask the staff to help. Didn't help. Came back for the luggage in the afternoon. Receptionist did not know we called. She then asked the cleaner to take a look. After 15 minutes, only to realise the cleaner did not bother to take a look either. I had to leave to catch the train instead of waiting for any longer. They did apologize through email afterwards.
Stayed 2 nights in May 2025

6/10 Okay

Monika Catherine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beds were comfortable, terrible pillows. Old bathroom. Tea and coffee available. A lot of space in the restaurant, quick service, good food. Also breakfast was good. Okish hotel, I'd try another one next time. Price is nonsense however it makes sense because of the cruiseships.
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and disappointing

Air conditioning and lights didn’t work so we had to get maintenance. Thankfully we saw what they did next time they didn’t work. Only one pillow each so asked for extra - housekeepers looked like we’d asked for a gold bar! However, most concerning was the fact the hot and cold water for the bathroom tap was plumbed in the wrong way round to that indicated on the tap and the ‘norm’. It was only after I’d made two drinks this was noticed. Totally unacceptable
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ok, but not for me.

The check in was great, the member of staff was very friendly. The room though was tired and worn, and the shower door was too small for the shower, and so left a gap. The shower itself was small with no diverter. The food in the restaurant was OK but not good, and the main course was bought out before we finished our starters. The bar staff were new, but worked very hard. I would not stay here again.
Stayed 1 night in Jul 2025