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West End Hotel

4.0 star property

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Photo gallery for West End Hotel

A hotel lobby with a seating area, a reception desk, and a sign for 'The Gourmet Restaurant'.
A hotel room with a bed, a desk with a chair, a television, a mirror, and a balcony with curtains.
A spacious room with a polished marble floor, dark wooden double doors with glass panels, and a chandelier with multiple light fixtures.
A hotel entrance with a sign reading "Chez Nous Bar" and a map on the wall.
A bar area with a curved counter, bar stools, and a patterned floor.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
45 New Marine Lines, Marine Lines, Mumbai, Maharashtra, 400020
  • Place, Fashion Street Market
    ‪3 min walk‬
  • Place, Wankhede Stadium
    ‪6 min walk‬
  • Place, Marine Drive
    ‪8 min walk‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a TV, and a painting on the wall.

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with two beds, a desk, a chair, a sofa, a ceiling fan, and an air conditioning unit.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Executive Double or Twin Room

A hotel room with a bed, bedside table, a desk with a chair, a wardrobe, a television, and a ceiling fan.

Executive Double or Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

A hotel room with two beds, a ceiling fan, a desk, and a chair.

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

West End Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Self parking is free. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area.
West End Hotel offers 80 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations include desks. 32-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at West End Hotel, you're just a quick walk from Marine Drive. Enjoy features like free self parking, plus a restaurant and a bar.
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 10 minutes by foot from Marine Drive and a 2-minute drive from Colaba Causeway
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 4489 square feet (417 square meters) and includes conference space. The business-friendly West End Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 4-star Mumbai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
GOURMET RESTAURANT - This restaurant serves breakfast, lunch, and dinner.
Chez Nous - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 182 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (INR 182 per hour); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: INR 650 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chez Nous
  • GOURMET RESTAURANT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,489 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1948
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West End Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 800.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 650 per person
  • Fee for in-room wireless internet: INR 182 per hour (rates may vary)
  • Fee for in-room wired internet: INR 182 per hour (rates may vary)
  • Fee for wireless internet in public areas: INR 182 per hour (rates may vary)
  • Fee for wired internet in public areas: INR 182 per hour (rates may vary)
  • Rollaway bed fee: INR 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

West End Hotel Mumbai
West End Mumbai
West End Hotel Hotel
West End Hotel Mumbai
West End Hotel Hotel Mumbai

West End Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 68 reviews
Rating 8 - Good. 21 out of 68 reviews
Rating 6 - Okay. 25 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

AUSTIN P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh. Vegetarian options available
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Debjyoti

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good. Clean room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Murtaza

Liked: Cleanliness, staff & service
Location is good, rooms are clean and quiet spacious, a gym in the hotel would add some stars and the rates could be a cheaper comparing comparing to the standard, cooperative staff
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Brendan

Disliked: Amenities, property conditions & facilities
Not great very tired old hotel
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Lokesh

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very helpful
Verified review

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for cricket match stay and also if you have work in south mumbai areas
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Prateek

Liked: Staff & service, amenities, property conditions & facilities
BEAUTIFUL !
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Joseph

Liked: Staff & service
This really is not a three-star hotel. We stayed here many years ago, and it was good. One elevator was broken and repairs brought dirt and dust all over the place.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, not fancy but quite big rooms
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities
A really good located hotel in “Marine Lines”, which means, that you have an easy way to it (Churchgate Station is around). The hotel staff was really good and always did everything for a smooth & relaxing stay. Only thing that could be better, is that the bathroom needs a renovation. All in all, I would choose this hotel again because of its value for money, included breakfast and friendly staff.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Pratibha

Liked: Staff & service, amenities, property conditions & facilities
Little more cleanliness is required. Maintenance and renovation work going on.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Mayank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Not a good option
Stayed 6 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok hotel men ej 4stjärnigt

Hotellet var slitet och städning sisådär. Inte vad som förväntats av ett 4stjärnigt hotell. Servicen var dock bra, de hjälpte till med att bära in en extrasäng till en extra gäst till låg kostnad, samt med extra städning vid behov.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Walid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

This is a two star hotel at best

This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in not-great area

I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel near Bombay Hospital

This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, not Amazing

We booked this hotel in Mumbai, which seemed like one of the more reasonable priced hotels in the area. Previously in India, we had been staying in Hiltons and other brand name hotels. If this is what you are used to, be aware that the West End hotel is more like a budget motel than a Hilton, despite the price. However, the service was friendly, and for a one night stay we didn't have any issues. They are doing some construction on the outside of the building, and the first door we pulled up to made it look like the hotel had been closed.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is nice but too far from iinternat'l airport

Food is okay, not much variation. Same for breakfast and lunch.
Verified review

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden old gem

Last minute change of plan brought us to this hotel which reminds me of the olden days in design. Food wise is best we had in India after Shangri-La in Delhi but at decent price.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

GOOD

I booked this hotel thinking a five star but definitely its not even close to a single star according to Canadian standards. I do not know how does the rating work in India. The food in the restaurant was good, staff OK. The hotel itself needs lot of fixing, the hotel inside seems like a hospital, elevator sucks. If I owned this hotel I would make it like a 4 star with a little decorations, painting etc. The location of this hotel is good, close to everything. You also have to pay for WiFi.
Verified review

6/10 Okay

Nicolas

Disliked: Property conditions & facilities

Hôtel confortable au charme rétro d'origine

Un hôtel qui est resté dans son jus des années 50. De très grandes chambres, un mobilier sombre pas très gai, une bonne literie, un safe box individuel, une télé écran plat mais avec des programmes indiens et les autres peu intéressants (pas de TV5). Les buffets du restaurant, petit déjeuner et repas, sont de bonne qualité et très compétitifs du point de vue des prix; Un quartier d'hôpitaux et de pharmacies pas engageant, mais assez calme (si cela a un sens en Inde) le soir. Ma chambre pourtant au 5e (et dernier) étage donnait sur une cour, bien pour le silence mais nul pour la vue.
Verified review

2/10 Terrible

SKP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not at all good for the price;

It is located near hospital and masgids and darga. Very much crowded. No coffee making facilities...no break fast. No orderly built rooms. Earlier it should have been apartment complex and converted in to rooms. No proper bed. If it is priced below $50 then it is okey.
Verified review

2/10 Terrible

asha

Disliked: Staff & service, property conditions & facilities, room comfort

horrible experience.

food was stall and overpriced. the service was very bad. no print outs available at the hotel. wi-fi overpriced. looked like a place which was only out to loot you as every thing came for a price and oh yes it was overpriced as it was not to customer satisfaction at all. overall very bad stay don't opt for it ever.
Verified review

6/10 Okay

Madhu

Decent hotel at a decent price

It was a old time hotel. Basic amenities but nothing fancy.
Verified review

6/10 Okay

Richard

Liked: Room comfort

Wi-fi is chargeable

Not a bad hotel, staff were friendly. The atmosphere, as one of the other reviewers noted, is strangely seventies. But they make you pay by the hour for wi-fi, which seems amazing, in this day and age. And also - no toothbrush! In this price range you might expect those little extras thrown in.