See all properties

Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Daily buffet breakfast (EUR 14 per person)
Lobby
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Arnulfstr. 12, Munich, BY, 80335
  • Place, Karlsplatz - Stachus
    ‪9 min walk‬
  • Place, Theresienwiese
    ‪11 min walk‬
  • Place, Marienplatz
    ‪19 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Room

  • Sleeps 2

View all photos for Family Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room With Two Double Beds

  • Sleeps 4

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1

View all photos for Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

7.4 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room With Queen And Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room With Queen And Single Bed

  • Sleeps 3

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Queen Room

  • Sleeps 1

View all photos for Family Room With 1 Double Bed And 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room With 1 Double Bed And 2 Single Beds

  • Sleeps 4

Similar properties

Daily buffet breakfast (EUR 14.50 per person)
Hotel Amba
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,002 reviews
Hotel Amba

About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotel with a bar, 8-minute walk to Karlsplatz - Stachus
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Sure Hotel by Best Western Muenchen Hauptbahnhof gets high marks from our customers. During your stay, you're just a quick walk from Karlsplatz - Stachus. Features include free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Muenchen Hauptbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Sure Hotel by Best Western Muenchen Hauptbahnhof also features a front-desk safe and an elevator. Parking is available for a fee.

This 3-star Munich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotelbar - Onsite bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 910 reviews
Rating 8 - Good. 364 out of 910 reviews
Rating 6 - Okay. 175 out of 910 reviews
Rating 4 - Poor. 77 out of 910 reviews
Rating 2 - Terrible. 46 out of 910 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jose L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a commercial area. The Munich HBF is there along with the U-bahn and S-bahn. Various tram lines also run along the avenues in the hotel area. The old city with Marienplatz, is a 20 minute walk from the hotel. My room was just big enough for a solo traveler. There was a taxi waiting area in the back of the hotel. Where my room was located. The drivers were very loud with their conversations. From time to time it would disturb my sleep. After certain time it would quite down. The lobby staff were very pleasant and they all speak excellent english. Same thing in the cafeteria. Breakfast was not included so I had breakfast only once. Buffet breakfast that was great! Overall, I'm very happy with my stay. The location is a huge plus!
Stayed 4 nights in Oct 2025

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast ok. Location by the station and a short walk from centre with shops and restaurants. Welcome staff
Stayed 1 night in Oct 2025

8/10 Good

Gerald

Stayed 2 nights in Oct 2025

10/10 Excellent

Ariel, Longwood

Stayed 3 nights in Oct 2025

6/10 Okay

Hua Hock, Auckland

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for transportation. Room has no kettle to make hot drink like tea or coffee. Can hear street noises and rumbling trains.
Stayed 3 nights in Oct 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Gord

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small hardly any room for suit cases. No A/C, No mini Fridge, Small shower, Access and parking were not convenient.
Stayed 2 nights in Sep 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the train and walkable to the market (a 20 minute walk). Rooms are small efficient and clean. Fast check in. Just drop key in box and leave, no need to do an old school “check out”. If you’re looking for spacious luxury then this is not for you. If you need a clean safe place to sleep and shower then this is perfectly located!
Stayed 1 night in Oct 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loud outside with sketchy people, but easy to tune out when tired. Room small and lights not working, but they fixed on second day. Awesome location. Grocery is in train station (!) and street vendors close and bus to airport directly in front of motel (!). Price decent. Hofbrauhaus a 20 minute walk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service
Overall ok bit dated but staff friendly and great location
Stayed 2 nights in Sep 2025

4/10 Poor

Diane

Stayed 4 nights in Sep 2025

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Dump

This place is a dump. The pictures and the description on the website are misleading, this hotel needs a tear down and rebuild the only thing it going for it is that it’s near the train station. The bathroom had mould and no A/C but at least they supplied a fan. The best part…old school key for the room and only one key.
Stayed 2 nights in Sep 2025

6/10 Okay

Beverly

Liked: Staff & service
Convenient in everything 10/10
Stayed 4 nights in Sep 2025

8/10 Good

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is convenient easy access to all you need..
Stayed 1 night in Sep 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the hotel, as it was close to the train station and a fantastic German restaurant. Rooms were clean, but small and quite warm for the early fall weather. Staff was friendly and helpful and breakfast was great. We had a room facing the road, so it was a bit noisy when trains, traffic and people passed by. Overall, it was a good stay and I would recommend staying here if you want a location close to the train and a wonderful restaurant.
Stayed 3 nights in Sep 2025

8/10 Good

Alexander

Stayed 1 night in Aug 2025

8/10 Good

Nadiya, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road was closed next to the hotel, no info on parking provided
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff Did not know nor remember breakfast was not included but directed by staff for breakfast. So we were surprised by the bill. It would be not know ahead of the charge and to be informed that we need to pay.
Stayed 1 night in Aug 2025

6/10 Okay

alix

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Family rooms on top floor

Good location, very clean but family rooms are on the top floor. Very hot and no air-conditioning also the lift doesn't go all the way to the top floor. The beds were very comfortable but the room was dated.
Stayed 1 night in Aug 2025

2/10 Terrible

Cherry Ann

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2025

6/10 Okay

Bonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
AC barely worked, which was a bummer. It wasn’t terribly hot when we were there, so we survived. But if it had been hotter we would have been miserable. Staff was really great, and we were able to store our luggage easily in the luggage room. Bring a lock if you want to make sure it’s safe because other guests can access it.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room with huge bed. Tough to get to the bathroom without bumping into the tv. But very easy walk to Munich HBF
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Stayed 3 nights in Jul 2025

2/10 Terrible

Jeanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No Air Conditioning!

92 degrees in Munich and the room had no air conditioning. It was unbearably hot in the room. I checked out and went 20 meters down to another hotel with air conditioning
Stayed 1 night in Jul 2025