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Grupotel Amapola

3.0 star property

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Photo gallery for Grupotel Amapola

Restaurant
Single Room, Balcony
Outdoor pool, pool loungers
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
C/ Circuit del Llac, 49, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪8 min walk‬
  • Place, Platja dels Francesos
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪54 min drive‬

Room options

View all photos for Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Lake View

Minibar, in-room safe, desk, blackout curtains

Double Room, Balcony, Lake View

  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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The price is €185
includes taxes & fees
12 Jul - 13 Jul
Grupotel Alcudia Suite

About this property

Grupotel Amapola

Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground.
Grupotel Amapola offers 156 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grupotel Amapola. During your stay, you're just a quick walk from Playa de Muro. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes mini golf, a playground, and bike rentals
  • 7 minutes by car from Playa de Muro and 9 minutes from Alcúdia Beach
  • Airport and local-area shuttle service available for a fee
Some rates at Grupotel Amapola are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Amapola offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Grupotel Amapola. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 3-star Muro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Grupotel Amapola has a restaurant on site.

All-inclusive details

All-inclusive room rates at Grupotel Amapola are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 85 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2276
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Amapola
Grupotel Amapola Hotel
Grupotel Amapola Hotel Muro
Grupotel Amapola Muro
Grupotel Amapola Hotel Playa De Muro
Grupotel Amapola Playa De Muro, Majorca
Grupotel Amapola All Inclusive Hotel Muro
Grupotel Amapola All Inclusive Hotel
Grupotel Amapola All Inclusive Muro
Grupotel Amapola All Inclusive
Grupotel Amapola Inclusive
Grupotel Amapola Muro
Grupotel Amapola Hotel
Grupotel Amapola Hotel Muro
Grupotel Amapola All Inclusive

Grupotel Amapola Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 142 reviews
Rating 8 - Good. 62 out of 142 reviews
Rating 6 - Okay. 11 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, all the staff are very helpful and friendly. The food was superb every day.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stay was great. Hotel was lovely and very clean. Staff were super friendly. Great value, especially for an all inclusive.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and up to date. Conveniently located a short walk from the water front. The meals in the dining room were quite good. Staff was friendly and helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mr D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had an amazing stay. All the staff super nice. Food was excellent. Very close to the beach. Will surely be coming back and already telling friends to stay at this hotel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Helaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5*

Amazing hotel and staff. Big thanks to Aitana, Merija, José & Fran - made mine and my partners stay even better than we could hope for.
Stayed 3 nights in May 2024
Verified

8/10 Good

AGNIESZKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

An intimate hotel a short distance from the beach and the sea. Close to the bus stop. Very good all-inclusive food and drinks. Quality suitable for the price.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Gita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed stay at the end of the season

Welcoming, warm and professional staff. Good quality buffet food for breakfast and dinner. It was quiet as it was end of the season. Would stay again.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello, pulito, servizi, si mangia bene. C'e' stato un problema iniziale con la camera, ma risolto in maniera corretta. Nice, clean, services, good food. There was an initial problem with the room, but it was resolved correctly.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Definitely a 3 star hotel. The food was oily, lacked diversity, and was not of top quality. I also had to change rooms, because I was initially getting smells from the kitchen coming all the way to my room from the ventilation. There's also another hotel right next door that has an amphitheater setup that blasts music until 10:30pm every night of the week, and it faces directly on the hotel rooms, meaning you get very little peace at night if you're facing that side of the hotel. The only upside was the service in this hotel, which was impeccable. The staff were all extremely polite, warm and friendly. But yeah, a lot of improvements to be made before it becomes a 4 star in my opinion.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Helaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding with something for everyone.

My stay at The Grupotel Amapola was my first time going all-inclusive and it didnt disappoint. The hotel itself is clean, tidy, and very well presented - which continued into the room which was spacious, had a wardrobe and drawers, a private bathroom with walk in shower and a balcony. Everything from ameneties to the food to staff was spot on - so much so my partner an i originally went for 5 days and extended to 8!! Aitana, José, Merija and Fran were stand out staff members who were constantly attentive, welcoming, always helpful and truely made our holiday all the better. We will definitely be back - Laina & Ash (UK Couple, mid 30's)
Stayed 5 nights in May 2024
Verified

2/10 Terrible

venkateswarlu

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Don’t expect the ladies at front desk to help you. They will find every reason possible not to. The hotel is wonderful otherwise. You’re better off finding another place to stay. These ladies lack any common courtesy. Recommendation for upper management, find someone with a little humanity for this position.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales!

Utmerket service fra hele personalet, veldig bra "All inclusiv", rene rom og fasiliteter. Fint med god og gratis parkering for leiebil.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Giovanni

Liked: Staff & service, property conditions & facilities, room comfort

Estadia agradevel e tranquila

A estadia foi excelente, o café da manhã é muito completo e gostoso. O quarto era bom, mas um pouco antigo. O banheiro era reformado e muito bom. A equipe também foi muito atenciosa, nos deixaram guardar a bagagem no ultimo dia e tomar um banho no fim do dia para podermos irmos ao aeroporto.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service

Man får det man betalar för...

Helt ok hotell men med några brister.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hôtel satisfaisant, sans plus

Hôtel convenable. Bien dans l'ensemble. Personnel aimable et serviable. Deux points faibles concernant la direction de l'établissement. 1-En 1/2 pension, le verre d'eau est payant, aucun accès à une fontaine à eau même en période de canicule (32 à 37°) 2-Insonorisation des chambres inexistante, on participe aux conversations des voisins de chambre !
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia en el hotel ha sido PERFECTA. Si tengo la oportunidad, volveré a hospedarme nuevamente aquí.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Die Einzelzimmer sind etwas klein. Dass Essen war etwas eintönig.
Stayed 10 nights in Jun 2025
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superfreundliches Personal und leckere Speiseangebote, die Cocktails bei all-inclusive waren nicht unser Geschmack.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal super amable y atento
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati 2 anni di seguito in questo albergo. Buon rapporto qualità/prezzo. Le stanze sono piccole, però in quella zona gli immobili sono molto costosi. Noi abbiamo sempre fatto formula All Inclusive. Il cibo è veramente buono, sempre tanta scelta di varie pietanze, e veramente gustoso. La spiaggia di Muro è vicina, ci vogliono circa 10 minuti per raggiungerla.
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel très propre avec un personnel sympathique et réactif (panne de climatisation rétablie de suite). Chambre agréable avec balcon vue sur le lac et la piscine (coucher de soleil), mini réfrigérateur, salle de bain assez grande avec douche spacieuse et bonne pression de l'eau . Ménage fait tous les jours( dimanche ?) avec changement des serviettes. Nourriture correcte et très variée chaque soir. Formule all inclusive avec grand choix de boissons sur la carte. Il faut savoir que l'eau du robinet n'est pas très bonne.Facile de se garer dans la rue le long de l'hôtel. 6 minutes à pied de la très belle playa de Muro.
Stayed 9 nights in Jul 2024