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The Avenue Plaza Hotel

4.0 star property

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Photo gallery for The Avenue Plaza Hotel

Outdoor pool, pool loungers
Gym
Exterior
Outdoor dining
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Magsaysay Avenue, Naga, Camarines Sur, 4400
  • Place, Basilica of Our Lady of Penafrancia
    ‪8 min walk‬
  • Place, Basilica of the Nuestra Senora de Penafrancia
    ‪8 min walk‬
  • Place, SM City Naga
    ‪2 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
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4.0 out of 5, Very good, 6 reviews
The price is €43
includes taxes & fees
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About this property

The Avenue Plaza Hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
The Avenue Plaza Hotel offers 63 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, designer toiletries, and bidets.

This Naga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the room service at The Avenue Plaza Hotel. During your stay, you're just a quick walk from Basilica of Our Lady of Penafrancia. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia
  • Free airport shuttle service
The Avenue Plaza Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. The business-friendly The Avenue Plaza Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Naga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
The Avenue Plaza Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PHP 200 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 750 for adults and PHP 375 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 750 for adults and PHP 375 for children
  • Valet parking fee: PHP 200 per day
  • Rollaway bed fee: PHP 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Avenue Plaza Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Avenue Plaza Hotel Naga
The Avenue Plaza Hotel Hotel
Avenue Plaza Hotel Naga
Avenue Plaza Naga
Hotel Avenue Plaza
Plaza Avenue Hotel
The Avenue Plaza Hotel Hotel Naga

The Avenue Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 186 reviews
Rating 8 - Good. 55 out of 186 reviews
Rating 6 - Okay. 11 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 3 out of 186 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accomodating staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, courteous staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Miraflor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishmeny
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jose Alvin

Liked: Cleanliness
It was awesome and good stay in the hotel for 5 days.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and welcoming.
Verified

10/10 Excellent

Fiameta

Liked: Cleanliness, amenities
Few dining and shopping options nearby
Stayed 4 nights in Jan 2025
Verified

8/10 Good

DO ROZARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay!

Good friendly venue. Nice restaurant food. Good location easy car parking
Stayed 13 nights in Jan 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very responsive and respectful.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Dulcisimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their best assets are their staff! Great service!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, accommodating, helpful and polite. Above all, Mr. Alex Galang did an excellent job.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

EMEGIN

Liked: Staff & service
Airport shuttle was the main reason why I booked this property. Bathroom door needs improvement.
Stayed 1 night in May 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was down 2 out of 4 days. Restaurant is very warm, recommend more air conditioning units be installed. Excellent staff, very friendly and responsive. Highly recommend hotel. Clean and comfortable.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jemmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avenue Hotel stay

Happy with my stay. 4 star hotel with 5 star vibes. Great service. Free breakfast, foods were OK (mostly Filipino foods). Free shuttle to airport. Nice comfortable bed and room also with enough space. The place accessible to city center by short distance by car. Have some good restaurants and bar outside hotel.
Stayed 1 night in May 2024
Verified

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The washroom is dimmed and not properly maintained.The hotel staff are very friendly and helpful.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
It’s kind of old
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

John david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my rolex and doesn’t even help me to locate it. All they do is delay the process. They wont even release the cctv footage to the police. I dont recommend staying at this place. The room was dirty also their drain system in the bathroom doesn't work. Youll be showering with your shower water above your foot. Disgusting.
Stayed 14 nights in Aug 2025
Verified

8/10 Good

William

Liked: Staff & service, room comfort

Revenge Travel to Naga

The trip was to visit family in my hometown. As always we prefer to stay at Avenue hotel. We only opt for other hotels when there’s no available room at Avenue. The stay was as always comfortable, there are however a few minor comments, like dripping faucet, water pooling at the comfort room drainage, fly at the breakfast buffet table, we also have to request for bedroom slippers and bathroom towels. We also would like to see local Bicol delicacies at the breakfast buffet table. The stay was not bad but improvements could still be done for better service.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Jesusa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled by the pictures. Like all advertising, they show you their best. While the lobby area is fine, once you get to your room you will be severely disappointed. The curtains are torn, the toilets have rings and stains. I don't think they know what clorox is. The rooms need serious renovation.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Allot of the equipment did not worj
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family friendly hotel

staff from the reception and dining area were all accomodating and all smile always which gives us an impressions of excellent service.. rooms were fantastic and very clean👍😀
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I’m satisfied and I can recommend it to my friends.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTABULOUS STAY AT THE 5 Star hotel in Naga City.

It was simply wonderful amazing to move to Avenue Hotel and see the difference in service and ambience after the cupboard of a room at a nearby hotel at the same price!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are overwhelmingly helpful. Beds are awesomely soft, was sleep right I hit the bed.
Stayed 2 nights in Feb 2020