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PrideInn Westlands Luxury Boutique Hotel

3.0 star property

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Photo gallery for PrideInn Westlands Luxury Boutique Hotel

Breakfast, lunch and dinner served
Reception
Deluxe Double Room, 1 Queen Bed, City View
Building design
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Westlands Road, Westlands, Nairobi
  • Place, Sarit Centre
    ‪8 min walk‬
  • Place, Westgate Shopping Mall
    ‪13 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

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About this property

PrideInn Westlands Luxury Boutique Hotel

Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
PrideInn Westlands Luxury Boutique Hotel offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at PrideInn Westlands Luxury Boutique Hotel, you're connected to a shopping center and just a quick walk from Sarit Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 13 minutes by car from Nairobi National Park and 13 minutes from Thika Road Mall
  • Airport pick-up and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly PrideInn Westlands Luxury Boutique Hotel. You'll have access to the outdoor pool and health club at a partner property. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sayari- All Day Dining - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,100 for adults and KES 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sayari- All Day Dining

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PrideInn Westlands Luxury Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2100 for adults and KES 750 for children
  • Airport shuttle fee: KES 5000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
PrideInn Westlands Luxury Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Westlands
PrideInn
PrideInn Hotel
PrideInn Hotel Westlands
PrideInn Hotel Westlands Nairobi
PrideInn Westlands
PrideInn Westlands Nairobi
PrideInn Hotel Westlands
Prideinn Westlands Boutique
PrideInn Westlands Luxury Boutique Hotel Hotel
PrideInn Westlands Luxury Boutique Hotel Nairobi
PrideInn Westlands Luxury Boutique Hotel Hotel Nairobi

PrideInn Westlands Luxury Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 80 reviews
Rating 8 - Good. 22 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 6 out of 80 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy for me to make my way through the city and then back to the airport. Very friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The group I was visiting Kenya with was all attending a rock and roll festival called we’re loud. This place was conveniently located near all the venues. The staff was very friendly, and helpful. The 24 hour dinning on the ground floor truly saved my life when we arrived late at night.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice. The facilities is excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindy

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

8/10 Good

Ibrahim

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay and would stay there again. The facilities and staff were fantastic.
Stayed 1 night in Mar 2025

10/10 Excellent

Demetrius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. This will be my first choice in Nairobi.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leon

Stayed 4 nights in Mar 2025

10/10 Excellent

demetrius

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Prideinn is amazing. Me and my traveling companions will definitely return. The cleaning staff and concierge staff did a great job, the restaurant is also amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. The staff were excellent. The welcome juice was to die for. I ntended to stay longer but i was forced to move to a different hotel coz the IT department left all sports channels on mute over the weekend. And so i couldnt watch sports on mute in my room. I had to leave.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff excellrnt service
Stayed 1 night in Dec 2024

4/10 Poor

Joan Wandegi Nthiga, Harare

Stayed 2 nights in Nov 2024

10/10 Excellent

Sanjay, MOMBASA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for going around in Westlands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Herish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional especially the front desk
Stayed 2 nights in Sep 2024

10/10 Excellent

Niya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Food was great. There is a bar next door that can get pretty lively at night with loud music so just FYI. I stayed in room 202 one night and needed ear plugs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small,quaint and clean hotel is located nearby plenty of malls and restaurants. There is actually a bar next door and a great Indian restaurant across from it as well. The staff and security here are absolutely lovely. Eunice at the front desk was very helpful. The restaurant had amazing chefs and food. I was blown away by the attentiveness of everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.
Stayed 4 nights in Aug 2024

8/10 Good

Oluseyi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very helpful and polite. The ambience is very nice. However, breakfast menus can be improved on.
Stayed 5 nights in Jun 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jan 2024