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The Heron By Sarovar Portico India

4.0 star property

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Photo gallery for The Heron By Sarovar Portico India

Relax by the pool surrounded by lush palm trees and enjoy a refreshing drink at the adjacent bar.
Experience the grandeur of our lobby, featuring a plush sofa, elegant chairs, and a statement staircase.
Stunning hotel entrance with arched windows and columns, surrounded by lush greenery and a paved walkway.
Enjoy meals at the dining table surrounded by comfortable seating and a fully equipped bar area.
Relax in a spacious room with a large bed, sofa, and armchairs, offering a view of the outside.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100
  • Nairobi Hospital
    ‪10 min walk‬
  • University of Nairobi
    ‪2 min drive‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Relax in this inviting space with a large bed, desk, and comfortable seating area.

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Comfortable room with two single beds, a desk, and a TV.

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Relax in a spacious room with a large bed, sofa, and armchairs, offering a view of the outside.

Junior Suite, 1 Double Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Two single beds with matching headboards and white linens, a wooden desk, and a large window with brown curtains.

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Relax in comfort with a large bed, bedside table, and wardrobe, plus a convenient mini bar.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Relax in this inviting living area with a high ceiling, leather sofa, and wooden coffee table.

Premier Suite, 1 Double Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

The Heron By Sarovar Portico India

Hotel with 3 restaurants, near Nairobi Hospital
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
During your stay at The Heron By Sarovar Portico India, you'll be within walking distance of Nairobi Hospital. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at BASHASHA, a coffee shop that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 14 minutes by foot from Nairobi Hospital and a 2-minute drive from City Hall
  • Airport shuttle service available for a fee
The Heron By Sarovar Portico India offers its guests a children's pool, an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a library, and a terrace are also featured at the business-friendly The Heron By Sarovar Portico India. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
BASHASHA - This coffee shop specializes in Regional cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
CASBAH - This bar serves lunch and dinner. Happy hour is offered. Open daily.
MDALASINI - This fine-dining restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 2,000 for adults and KES 1,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heron By Sarovar Portico India

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 1500 for children
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Heron By Sarovar Portico India offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 308 reviews
Rating 8 - Good. 127 out of 308 reviews
Rating 6 - Okay. 54 out of 308 reviews
Rating 4 - Poor. 16 out of 308 reviews
Rating 2 - Terrible. 8 out of 308 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

zohrab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tawanda

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Travelled with family, Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at the Heron Hotel

Nice hotel, clean room. Good value for the price. The food was good. Great location, close to the city center. I stayed at the Heron for 11 days. I got to know some of the staff. Alex and Bob at reception were very kind, welcoming and helpful. The dinning/cafe staff, Daniel, Alex, Emily, Felix and Bashasha were courteous and friendly and great customers service. I would definitely stay at the Heron again.
Stayed 11 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

David, Ottawa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eliud

Stayed 1 night in Jan 2025

6/10 Okay

Vrashket

Stayed 1 night in Dec 2024

10/10 Excellent

saifour

Stayed 2 nights in Sep 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as above
Stayed 2 nights in Dec 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay, and great value for money.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pool was warm in the morning, and Gym and Spa staff were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julius, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

6/10 Okay

Solomon

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The swimming pool was perfect, and the spa and gym staff very friendly. We will be back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Chani

Stayed 2 nights in Sep 2024

6/10 Okay

Solomon

Stayed 1 night in Sep 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.