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West Wood Hotel

4.0 star property

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Photo gallery for West Wood Hotel

Exterior detail
A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a sink and mirror.
Aerial view
Reception hall
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Eldama Ravine Road, Westlands, Nairobi
  • Place, Westgate Shopping Mall
    ‪12 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪12 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

A hotel room with two beds, a dark headboard, bedside lamps, and a framed picture on the wall.

Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a sofa, a small table, a TV, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

West Wood Hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
West Wood Hotel offers 30 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at West Wood Hotel, you'll be within walking distance of Oshwal Religious Centre. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Forest Bar
  • Continental breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from University of Nairobi and 6 minutes from Uhuru Park
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly West Wood Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

Guests can enjoy continental breakfast for a fee.
Forest Bar - Overlooking the garden, this cocktail bar specializes in international cuisine. Happy hour is offered. Open 24 hours.
Westhouse main restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Forest Bar
  • westhouse main restaurant

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are available for USD 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Crib (infant bed) fee: USD 20 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
West Wood Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westhouse One Degree South
Westhouse One Degree South Hotel
Westhouse One Degree South Nairobi
West Wood Hotel Nairobi
West Wood Nairobi
West Wood Hotel Hotel
West Wood Hotel Nairobi
West Wood Hotel Hotel Nairobi

West Wood Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 75 reviews
Rating 8 - Good. 25 out of 75 reviews
Rating 6 - Okay. 9 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 7 out of 75 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ankan

Liked: Cleanliness, property conditions & facilities
Room was clean enough, and had all the basic amenities. Staff was very polite and helpful.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Maureen

Liked: Staff & service
The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best access to karura forest

Infront of karura forest with great hiking activities. Friendly staff n good breakfast. Really enjoyed my stay there. Definitely recommend it
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer care service
Stayed 1 night in Apr 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Requirement - bed only

Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Sep 2025
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Annette

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.
Verified

8/10 Good

Katrin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel ist ziemlich hellhörig und in die Jahre gekommen. Die Betten sind sehr bequem und das Personal wirklich fleißig.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Fiorenza

Liked: Staff & service
La camera in cui abbiamo soggiornato era fredda e molto molto molto umida…
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquille
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Ken-Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Hotellet ligger veldig sentralt nær Westgate kjøpesenter, som er et fantastisk et, og har en god og rolig atmosfære. Store rom med alt av fasiliteter. Personalet var helt fantastiske så koset oss. Anbefales på det stærkeste.
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!

Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Orisunmbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of NBO's Best Kept Secrets Obviously

This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Stayed 5 nights in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Calme et personnel super disponible
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights in the room were quite dark and dim. There’s no aircon.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safari in Nairobi

West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay next to the forest

I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A tranquil surprise in the middle of a city

Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen!

Superfint hotell. Modernt, rent och fräscht. Väldigt fin trädgård där du kan äta dina måltider. Toppenbra frukost. Internationell meny för middagen. Trevlig personal. bekväma stora rum. Det enda vi saknade var AC. men i övrigt toppen.
Stayed 3 nights in Feb 2020