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Hospitality Inn

3.5 star property

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Photo gallery for Hospitality Inn

Front of property – evening/night
Outdoor dining
Standard Room, 1 Queen Bed
Lobby
Gift shop

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Place, West Coast General Hospital
    ‪13 min walk‬
  • Place, Alberni Valley Multiplex Ice Skating Rink
    ‪19 min walk‬
  • Place, Alberni Pacific Railway
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(47 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(33 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hospitality Inn

Hotel in Port Alberni with a fitness center and a 24-hour front desk
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Hospitality Inn offers 50 accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hospitality Inn. During your stay, you're just a quick walk from Kiwanis Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of Kiwanis Park and West Coast General Hospital
Hospitality Inn offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hospitality Inn. Self parking is free.

This 3.5-star Port Alberni hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Fishing
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 224 out of 1003 reviews
Rating 4 - Poor. 130 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Nobuya, Prince George

Stayed 1 night in Sep 2025

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service
Needed to pivot from our original plan to camp when the campground was full and this hotel was close and cost effective as a last minute option.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a quick overnight stay, so I didn’t have a chance to see all the amenities. Just wanted to comment the front desk representative was very helpful, pleasant, and professional. While the room was slightly dated, the bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Dion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay fast check in not much channels on tv sp.was a wasye trying watch tv
Stayed 1 night in Sep 2025

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness
the first room washroom wasn't cleaned. Moved to new room. Wifi was terrible and the room smelled like stale bacon. Other then that not bad.
Stayed 1 night in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Stayed 2 nights in Jul 2025

10/10 Excellent

Somerset

Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
The first room we were shown was barely adequate, but the room we actually stayed in was a pleasant surprise: clean, comfortable bed and clean carpet and bathroom. Sadly, the outside gives off the impression of neglect. Parking lot has weeds poking up through the pavement, the outside of the building needs a paint job. The lobby furniture and hallway carpets are not clean to a standard I am used to.
Stayed 1 night in Sep 2025

6/10 Okay

Shelly

Liked: Staff & service
Disliked: Cleanliness
The rooms were ok, the property was run down. Stein
Stayed 2 nights in Sep 2025

10/10 Excellent

Johnmark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk allowed me to park my Can Am Spyder right at the front door under cover. The pool was cool but the hot tub was hot, just what my bones and muscles needed at the end of the day. Stayed here before and will stay here again.
Stayed 2 nights in Sep 2025

4/10 Poor

Lorraine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pool is in rough shape, bed was comfortable but the wall at the window was dirty air conditioning made alot of noise was so hot in Alberni had to have it on . No regular coffee I asked at desk was told they don't have any. We use to stay there all the time new owners no restaurant no pub place has gone down hill big time. We will not be staying there again
Stayed 1 night in Sep 2025

6/10 Okay

Lucky

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Homeless people in the parking lot
Stayed 1 night in Sep 2025

6/10 Okay

Gaylin

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
We loved the bbq area beds were clean but pool area and hallways were filthy Staff was super friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

Kyong min

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Pearl

Stayed 2 nights in Sep 2025

10/10 Excellent

Dion

Travelled with family, Travelled with family and small children
Liked: Amenities
Staff kind of wasted my time checking in i had to enter my own numbers into their machine amd stuff i filled online she wanted me to do again in person sp was inconvenience speciall6 when i have 2 kids with me
Stayed 2 nights in Sep 2025

6/10 Okay

Edith

Travelled with partner
The room was nice No regular coffee No contintinal breakfast. That was disappointing.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Bare-bones hotel

We stayed 3 nights for an out-of-province family wedding. When we arrived (late - around 8:45 pm), we were assigned a room on the second floor. There is no elevator, so, exhausted, and with several bags, we carried them by hand up the stairs. The staff member working the desk did not offer to help. On arriving in our room, we found there was no available plug on one side of the bed - a problem, since my partner uses a CPAP machine. He went down to the desk again to ask for an extension cord, but the hotel did not have one available. Fortunately, an in-town family member came to the rescue. We then decided to have a drink in our room. The ice machine on the second floor is broken, so it was back down to the first floor, or pay an arm and a leg ($2 at the desk- cash only) for a can of pop. The next morning, we awoke to find minimal supplies for coffee: only one sachet of regular, a couple stir sticks and decaf packets, tea, and sugar. I did not notice any creamer, but I hate artificial creamers, so I would not have used it anyway. The following day, as we were getting ready for the morning, my partner went to use the iron, only to find it scorched and covered in what appeared to be melted plastic. Fortunately, housekeeping was quick to bring a new iron, despite originally bringing an ironing board cover. The only good things I have to say about the hotel is that the rooms were satisfactorily clean. I did notice heavy perfume in the room, which could be a cover up.
Stayed 3 nights in Aug 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property it was ok but theirs is a bedbugs .i was bitten until now still swollen.
Stayed 2 nights in Aug 2025