Hospitality Inn

3.5 star property

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Photo gallery for Hospitality Inn

Front of property – evening/night
Gift shop
Premium bedding, pillow-top beds, desk, soundproofing
Outdoor dining
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Place, West Coast General Hospital
    ‪14 min walk‬
  • Place, Alberni Pacific Railway
    ‪2 min drive‬
  • Place, Harbour Quay
    ‪3 min drive‬

Room options

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(52 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(38 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room

8.0 out of 10
Very good
(39 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hospitality Inn

An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Hospitality Inn offers 50 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hospitality Inn. During your stay, you're just a quick walk from Kiwanis Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the value of their stay and the clean accommodations
  • Within a 15-minute walk of Kiwanis Park and West Coast General Hospital
Hospitality Inn offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hospitality Inn. Self parking is free.

This 3.5-star Port Alberni hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Fishing
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to May 22 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1006 reviews
Rating 8 - Good. 323 out of 1006 reviews
Rating 6 - Okay. 228 out of 1006 reviews
Rating 4 - Poor. 117 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Absolutely 💯
Stayed 3 nights in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Tristan

Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Yes
Stayed 2 nights in Jan 2026

4/10 Poor

Kristina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Large brown stain in ceiling from water leaking (at least i hope it is water) from room above. Asked the the room to be freshly cleaned because there was a layer of dust on everything, but it didn't happen. Asked to change rooms to a cleaner room but that didn't happen. Stains on the bathroom ceiling. Just overall not clean feeling. Asked for extra towels and a blanket that didn't happen, had to ask again. Furnace is very loud, bring ear plugs. Not sound dampened - can hear movement above and beside the room.
Stayed 2 nights in Jan 2026

6/10 Okay

john

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were nice rooms are pretty run down, poorly done repairs, dirty tub comfy ish beds. Very loud at night.
Stayed 1 night in Jan 2026

2/10 Terrible

Cheryl, Campbell River

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Adding was wrinkled. Bathroom had dripping yellow that showed it was smoked in for a long time previously. It smelled like stale cigarette smoke and it got worse after the shower was used. Steam from the shower set off the smoke detector because the bathroom fan didn’t work. There were sketchy people coming in and out and a guy sitting outside on a lawn chair drinking alcohol. Hotel has gone very downhill from the last time I stayed there 15yrs ago. Would rate this a zero if they let me! Asked to get my money back so I could stay somewhere else and they just said their manager wasn’t there so they couldn’t and Expedia wasn’t able to help either after an hour on the chat and phone with them!
Stayed 2 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Travelled with group
Disliked: Staff & service
The room was fine - it was clean and newly renovated, as advertised. But our first night there the guests in the room below us partied all night. They were talking and laughing so loud that we didn’t sleep at all. Despite my repeated requests to the night manager to get them to stop (first at 1:30 am and again at 4 am), they carried on until dawn. The following morning I asked the day manager for some recompense and although he apologized, there was no consequence for the partiers and no compensation to me. On my final morning I again explained to the manager that our first night was a waste and he offered a 20% discount on my stay. That was not what I was hoping for, but I agreed. When he put the refund back on my card it showed only a 10% discount. I told him I had agreed to 20% and he apologized saying that the discount could only be 10%. I am an innkeeper myself and would have given my guests a free night.
Stayed 3 nights in Jan 2026

8/10 Good

Kenneth

Stayed 1 night in Jan 2026

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities
Courteous staff
Stayed 1 night in Jan 2026

8/10 Good

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Anastasia

Stayed 2 nights in Jan 2026

10/10 Excellent

Quinlan

Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Liked: Cleanliness, amenities
Great staff
Stayed 1 night in Dec 2025

8/10 Good

Shane

Stayed 1 night in Dec 2025

10/10 Excellent

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was great Price was affordable Staff friendly
Stayed 1 night in Dec 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service
good
Stayed 1 night in Dec 2025

6/10 Okay

Shane, Victoria

Travelled with group
Liked: Property conditions & facilities
The room and staff were fine. I asked for an extra blanket and got it. I got an early check in at a dead time. The hot tub and pool were great. I wish there was something to eat. And there's no pub as the Expedia.ca pics suggest. There was a lot of noise in the hallway early on Jan 1. There are some food options in a few blocks. It satisfied. I'd consider it another time.
Stayed 2 nights in Dec 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous, and the room was spotless. We really enjoyed the semi-outdoor pool and hot tub.
Stayed 2 nights in Dec 2025

6/10 Okay

mitch

Liked: Cleanliness, staff & service
Good location, good bed and overall it was fair value for our one night stay.
Stayed 1 night in Dec 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
Comfortable bed. Quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Stayed there for a night. They even got a little gym room
Stayed 1 night in Dec 2025