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Hospitality Inn

3.5 star property

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Photo gallery for Hospitality Inn

Premium bedding, pillow-top beds, desk, soundproofing
Lobby sitting area
Free self-parking
Front of property
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Place, West Coast General Hospital
    ‪13 min walk‬
  • Place, Alberni Valley Multiplex Ice Skating Rink
    ‪19 min walk‬
  • Place, Alberni Pacific Railway
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(47 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(34 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(37 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hospitality Inn

Hotel in Port Alberni with an outdoor pool and a hot tub
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-out.
Hospitality Inn offers 50 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hospitality Inn. During your stay, you're just a quick walk from Kiwanis Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Kiwanis Park and West Coast General Hospital
Hospitality Inn offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hospitality Inn. Self parking is free.

This 3.5-star Port Alberni hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Fishing
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 264 out of 1008 reviews
Rating 8 - Good. 322 out of 1008 reviews
Rating 6 - Okay. 224 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 71 out of 1008 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Molina

Liked: Cleanliness, staff & service, amenities
Glad you can give a deposit instead of needing a credit card rooms are clean and efficient staff
Stayed 3 nights in Oct 2025

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Evelyn

Stayed 1 night in Nov 2025

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, staff & service
The staff were very nice The lighting in the room was extremely poor. At night could barely see the words on books that we were reading Not the fault of the staff, but could hear noises from the other rooms very clearly. Must not be soundproofed very well. Sleeping was not good because of the noise
Stayed 5 nights in Oct 2025

10/10 Excellent

Norman

Stayed 1 night in Oct 2025

4/10 Poor

Joanne, Duncan

Disliked: Cleanliness
No hot tub the first night. We were not informed of it at all from the hitel until after checkin.The bathroom floor had dirt on it. The coffee maker had heavy dust and also the lamps had dust. The fridge was not stable. Upon check-in, when asked if the authorization hold for the room deposit is released and available, we were told yes. At tge time of check-
Stayed 2 nights in Oct 2025

6/10 Okay

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Davin

Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Dion

Travelled with family and small children, Travelled with partner
Paid way to much deposit for a uncomfy bed and loud room all around, staff didnt understand much
Stayed 2 nights in Oct 2025

4/10 Poor

Joan

Travelled with family
The room was a little beat up. It needs a fresh paint job and upgraded bathroom. It was clean. There were only a few other guests there but they had us all grouped together. There was someone above us. The floor was INCREDIBLY noisy and creaky when they moved. There was someone right next to us and we could hear their tv through the wall and snoring in the night. In the afternoon and then the next morning there were voices of little kids heard in the hall playing and squealing. We realized this was coming from a “staff only” door that was ajar across the hall. It must have been kids of the owners/workers. Long story shorter…it wasn’t quiet at all. We mentioned this at checkout and were told that if we had wanted a quiet room we needed to ask for one! I don’t think so! A quiet environment to relax in and sleep in are hardly an extra thing you need to ask for. Very pleasant folks at the desk, but we wouldn’t stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Garry

Liked: Staff & service
Good
Stayed 2 nights in Oct 2025

8/10 Good

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Blair

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
As far as getting what you pay for, this is 5 stars. It is of course not a 5 star hotel. They don't pretend to be something they're not and I appreciate that.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a welcoming atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many conveniences about the Inn, but some of my family’s favs have been the heated pool, the shops near by and in walking distance. Great staff and experience. This will be the only place I stay when I return.
Stayed 1 night in Oct 2025

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
We were on the ground floor and there was a lot of noise people walking around in their room. Also thno noisy of people who were moving around in the early hours of the morning and at night disturbed sleep, huge gap in the side of the door on the room.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had no problem with parking. Hot tub was out of order.
Stayed 2 nights in Oct 2025

6/10 Okay

Austyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
All was as we expected so far...only hotel we use when in town
Stayed 1 night in Oct 2025

6/10 Okay

Kurtis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were just ok room was comfy but dated
Stayed 1 night in Oct 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
The double booked me and didnt say anything
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2025

8/10 Good

PIERS

Liked: Cleanliness, room comfort
Room clean. Fixtures in room pretty good Staffing levels: low Condition of buildibng (external): shabby Reasonable value. Charm factor: 2/10
Stayed 1 night in Sep 2025