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The Ritz-Carlton, Nanjing

5.0 star property
VIP Access

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Photo gallery for The Ritz-Carlton, Nanjing

55-inch LCD TV with satellite channels, TV, books
Rooftop bar
Espresso maker, coffee/tea maker, electric kettle
1 bedroom, premium bedding, minibar, in-room safe
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Laundry

Explore the area

Map
No 18 Zhongshan Road, Xuanwu District, Nanjing, 210018
  • Nanjing University
    ‪13 min walk‬
  • Nanjing Presidential Palace
    ‪18 min walk‬
  • Temple of Confucius
    ‪3 min drive‬
  • Nanjing (NKG-Lukou Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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About this property

The Ritz-Carlton, Nanjing

Luxury hotel with a full-service spa connected to a shopping center in Nanjing
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Nanjing offers 295 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Nanjing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

With your stay at The Ritz-Carlton, Nanjing, you'll be connected to a shopping center and within walking distance of Nanjing Library. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a meal at the buffet restaurant or drinks at the rooftop bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with Ayurvedic treatments, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Nanjing Library and Nanjing University
The Ritz-Carlton, Nanjing offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 20656 square feet (1919 square meters) and includes conference space. A sauna, tour/ticket assistance, and concierge services are also featured at the luxury The Ritz-Carlton, Nanjing. Self parking is free.

This 5-star Nanjing hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
LAVANDULA - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
DAI YUET HEEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
PIN NING FU - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
THE LOBBY LOUNGE - Onsite restaurant. Reservations are required. Open daily.
FLAIR - This rooftop bar serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 238 for adults and CNY 119 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • DAI YUET HEEN
  • FLAIR
  • LAVANDULA
  • PIN NING FU
  • THE LOBBY LOUNGE

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,656 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 62 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Nanjing

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Ritz Carlton Nanjing
The Ritz Carlton, Nanjing
The Ritz-Carlton, Nanjing Hotel
The Ritz-Carlton, Nanjing Nanjing
The Ritz-Carlton, Nanjing Hotel Nanjing

The Ritz-Carlton, Nanjing Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ming-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

hengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

qi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Beng Ee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious. Fantastic breakfast buffet spread. Good service . Very helpful concierge. Located right next to an upmarket mall. Will stay again. Improvement - as lobby is not on ground level, would be good to have some chairs near the entrance of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nayun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location...

Excellent location. You can walk into the Mall and the undergound MTR without going outside. Very accessable to all main attractions. Best Cantonese restaurant in the hotel. Lots to eat in the Mall or the underground. Unbeatable location. The hotel itself is Ritz. Not need to say anymore.
Stayed 3 nights in May 2024

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Lily Chung

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location is very good, some hotel staff are good but not all. I come across one who does not understand my English and she just ignore me all together, not have a attitude to try is a poor standard of service! I am a bit disappointed with that.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。
Stayed 4 nights in Nov 2023

10/10 Excellent

Xiaotang

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest Hotel Ever

I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Stayed 3 nights in Dec 2021

8/10 Good

JEANCLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely amazing! Everything was perfect.
Stayed 1 night in Jun 2021

6/10 Okay

Ping Chiao

Stayed 3 nights in May 2021

10/10 Excellent

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

XU

Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

PENG

Stayed 1 night in Aug 2024

10/10 Excellent

keihou

Stayed 1 night in Jul 2024

10/10 Excellent

CHUN-CHIEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want a nice place.
Stayed 1 night in Oct 2023

10/10 Excellent

Chak Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務真的沒得説，各階層員工都好有禮貌，令人入住得愉快

Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022