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Quality Inn Napier

3.0 star property

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Photo gallery for Quality Inn Napier

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
311 Marine Parade, Napier, 4110
  • Place, Marine Parade
    ‪1 min walk‬
  • Place, Napier Beach
    ‪1 min walk‬
  • Place, National Aquarium of New Zealand
    ‪10 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(26 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Napier

Waterfront hotel with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn Napier offers 60 accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Quality Inn Napier's great location gets high marks from our customers. During your stay, you're just a quick walk from Marine Parade. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Marine Parade and 3 minutes by foot from Napier Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at Quality Inn Napier. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Napier hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Quality Inn Napier has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 25 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 25.00 for adults and NZD 16.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Napier Quality Inn
Quality Inn Napier
Quality Napier
Quality Inn Napier Travel Hotel Napier
Quality Inn Napier Hotel
Quality Inn Napier Napier
Quality Inn Napier Hotel Napier

Quality Inn Napier Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 417 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Jessica

The pool is closed for maintenance, when booking this was not stated anywhere. The reason I booked the quietly inn was because of the pool. There were cigarette filters in between the sheets in the bed. Overall we were disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities
Good quality services
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service
Uncomfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Rozaleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and easy (side note: if you aren't credit card holders like us make sure you bring a CASH security deposit, our mistake for missing that but an ATM was just across the road at The Warehouse) Staff were friendly and helpful. Room was good and tv channels had something for everyone. Safe parking lot. Short walk into town, easy and convenient! Checkout was smooth and easy. Thanks for having us!
Stayed 1 night in Sep 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a handy location, short walking distance to the township. Handy to Noel Leeming and The Warehouse. Onsite restaurant is good to have.
Stayed 1 night in Sep 2025

6/10 Okay

graeme

Business traveller
Liked: Cleanliness
Disliked: Staff & service

No Frills business hotel

Great location, walkable. Good price. Fine for basic business travel.
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Stayed 4 nights in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked for the indoor pool but when we got there it was shut as it was leaking. We were also woken at 6.30am by someone knocking on doors and yelling on the walkway looking for someone. One of thr beds had a huge sunken area so you could only sleep on one side of the bed. The room was really clean though and well maintained apart from the bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Great, thank you
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved where the property was, easy to walk around the area, staff were great, great sea view which I had asked for. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Delia

Stayed 3 nights in Jul 2025

2/10 Terrible

Ken

Travelled with partner
Liked: Amenities
Bed was hard curtains didn’t block outside light made it hard to sleep
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed before and will again
Stayed 1 night in Jul 2025

8/10 Good

Stella

Stayed 1 night in Jul 2025

10/10 Excellent

Zanice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Quality Inn Napier! From check-in to check-out, everything went smoothly. The staff were incredibly friendly and accommodating, making us feel welcome right away. Our room was spacious, clean, and tidy, with two comfortable queen beds. It was also very quiet, which gave us a restful and uninterrupted sleep each night. They kindly provided a portable double hot plate upon request, which was perfect for preparing our own meals. The toilet and bathroom were spotless—another big plus. The location is also a standout—convenient and walkable to Marine Parade, which made exploring Napier easy and enjoyable. Parking was spacious and felt very safe, adding to the peace of mind during our stay. Overall, we had a wonderful experience and would gladly stay here again. Highly recommended!
Stayed 2 nights in Jun 2025

8/10 Good

Brenda

Travelled with group
I’ts position on the waterfront. The attached restaurant excellent food.,
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, I’ve already recommend my friend to book here if they are coming to Napier.
Stayed 1 night in Jun 2025

4/10 Poor

John, Auckland

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I liked that the room was moderised, however the pillows were awful and I struggled to sleep. The unit was clean, fresh and quiet but both the shampoo and shower gel were empty - I had to use the small bar of soap. I reported this to reception. The lock on the ranch slider was not easy to use when exiting the unit. But great location and good hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolina Narona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Stayed 3 nights in May 2025

6/10 Okay

Cinadell

Stayed 2 nights in May 2025