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Chiaja Hotel de Charme

3.0 star property

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Photo gallery for Chiaja Hotel de Charme

Front of property
Lobby sitting area
Lobby
In-room dining
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Place, Via Chiaia
    ‪1 min walk‬
  • Place, Piazza del Plebiscito
    ‪5 min walk‬
  • Place, Via Toledo
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.2 out of 10
Very good
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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About this property

Chiaja Hotel de Charme

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Chiaja Hotel de Charme offers 25 accommodations with minibars and safes. Digital television is provided. Bathrooms include bidets and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Chiaja Hotel de Charme. During your stay, you're just a quick walk from Via Toledo. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 4-minute walk from Galleria Umberto I and 5 minutes by foot from Via Toledo
  • Local-area shuttle service available for a fee
  • Dogs welcome for free
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chiaja Hotel de Charme.

This 3-star Naples hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1HT3XHT8Y
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Chiaja Hotel de Charme Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 543 reviews
Rating 8 - Good. 203 out of 543 reviews
Rating 6 - Okay. 64 out of 543 reviews
Rating 4 - Poor. 24 out of 543 reviews
Rating 2 - Terrible. 8 out of 543 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 3 nights in Oct 2025

8/10 Good

Mary Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked: Fantastic location with plenty of shopping and restaurants nearby, close to the Spanish quarter and to the Palace and harbor ! Great coffee at breakfast! What I didn’t like was the following: The Room is a little shabby and does not appear to have been painted in a long time! The room we had was next to the bar/kitchen area and we were woken up early every morning as you could hear everything through the thin walls! No mirror or hot water kettle in the room. Not enough outlets in the room. Noisy A/C. No view as the room overlooked a roof with barred windows! The breakfast was less than basic, the only hot food item they had was hard boiled eggs, which is perfectly fine except if you did not get there in time and they ran out then they did not boil any extra and you were told that there are no more eggs! Minuscule selection of cheese and cold cuts, lots of pastries and breads though!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
Stayed 4 nights in Sep 2025

8/10 Good

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staffs were quite good!
Stayed 1 night in Sep 2025

10/10 Excellent

K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
Stayed 6 nights in Aug 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price too high for what was delivered.

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
Stayed 4 nights in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Stayed 2 nights in Aug 2025

6/10 Okay

Hallvard

Stayed 7 nights in Aug 2025

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Stayed 4 nights in Jul 2025

8/10 Good

Tijana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Weiyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Victor

Stayed 1 night in Jun 2025

10/10 Excellent

Suk-Joong

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo, north miami beach

Travelled with family
Liked: Cleanliness, staff & service
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Stayed 3 nights in May 2025

8/10 Good

Huma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine hotel. Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Myrna, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rhea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025