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Chiaja Hotel de Charme

3.0 star property

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Photo gallery for Chiaja Hotel de Charme

Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Front of property
Lobby
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Place, Piazza del Plebiscito
    ‪5 min walk‬
  • Place, Via Toledo
    ‪5 min walk‬
  • Place, Molo Beverello Port
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Chiaja Hotel de Charme

Waterfront hotel with free breakfast and a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Chiaja Hotel de Charme offers 25 accommodations with minibars and safes. Digital television is provided. Bathrooms include bidets and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Chiaja Hotel de Charme. During your stay, you're just a quick walk from Via Toledo. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Piazza del Plebiscito and 5 minutes by foot from Via Toledo
  • Local-area shuttle service available for a fee
  • Dogs welcome for free
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chiaja Hotel de Charme.

This 3-star Naples hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1HT3XHT8Y
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Reviews

Chiaja Hotel de Charme Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 539 reviews
Rating 8 - Good. 201 out of 539 reviews
Rating 6 - Okay. 64 out of 539 reviews
Rating 4 - Poor. 24 out of 539 reviews
Rating 2 - Terrible. 8 out of 539 reviews

Reviews

10/10 Excellent

Eduardo, north miami beach

Travelled with family
Liked: Cleanliness, staff & service
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Stayed 3 nights in May 2025

8/10 Good

Huma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small, shower door dis not close fully so flooded the bathroom, wifi was weak. Would have loved to have a tea kettle in the room.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine hotel. Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

Myrna, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rhea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aziz

Stayed 2 nights in Jan 2025

6/10 Okay

Darius Adam Caleb

Travelled with family
Disliked: Staff & service
My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Stayed 3 nights in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

William, Miami Beach

Stayed 2 nights in Oct 2024

6/10 Okay

Donnie

Travelled with group
We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Liked: Amenities
I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
Stayed 1 night in Oct 2024

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with lovely staff.

Stayed 9 nights in Sep 2024

10/10 Excellent

Elda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

David van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024