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4.1 out of 5

"Everything about this hotel was brilliant. Can’t wait to come back " More

By a verified traveller on Wed 02 Oct 2019

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Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
€188* Per night/room 6 Apr - 7 Apr

Penthouse, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Suite, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

H Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Bay Street Shopping Complex. Features include free WiFi in public areas, plus 6 restaurants and 8 bars.

  • Free WiFi
  • For dining with a beachfront location, stop by Hugo's Terrace, one of the property's 6 restaurants and 8 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge with hydrotherapy, facials or hot stone massages at Carisma
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the breakfast and the pool
  • Steps from Bay Street Shopping Complex and St George's Beach
  • Airport shuttle service available for a fee

H Hotel ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H Hotel

Everyone (11) Couples (11) Family (1)
1 out of 5
Room was very dark, few lights and small window, felt like a dungeon. Very claustrophobic. Didn’t feel safe as a solo female traveller. Customer service was good, they gave me a refund when I checked out after 1 night.

Posted by on 27 Oct 2021

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1 out of 5
The only thing I liked was the bed was comfortable. Things I didn’t like; The room is poorly lit, no Plugs or lights near any mirrors so good luck trying to do hair and make up. The Air Con is so noisy during the night as it switches on and off by itself (must be on a thermostat) so woke me up every 15 minutes. Worst sleep I have ever had in a hotel in My whole life! Should be mentioned when booking. The hot tub room for €180 was horrendous, hot tub took 1.5 hours to fill, and we didn’t get to use it once as we only stayed one night, it finally filled up at 11:45 we had to check out at Midday. if this would have been explained when booking I would never ever have have booked it and spent the money on it. Also, hot tub room for nearly €200 and there is no window with any natural light, the one tiny window looked out to the centre of the hotel, just black walls and other rooms windows. Shocking for the price. The TV AirPlay didn’t work. The coffee machine didn’t work in the room. The hot tub by the pool are was closed. The shower leaked on to the floor. €50 deposit taken on the night which is explained but it doesn’t explain that it takes 15 DAYS to get this back!!! Found this out when I checked out which is shocking in my opinion. I explained all the above points to the receptionist on my departure and she did not apologise. She explained the noise is because we were in Paceville but I explained that the noise was the AC unit will complain

Posted by on 10 Oct 2019

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5 out of 5
Everything about this hotel was brilliant. Can’t wait to come back

Posted by on 2 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Jen

Thank you for your review. We are happy to hear that our friendly service met your needs and expectations during stay. We look forward in welcoming you back

5 out of 5
The hotel has a pretty dark vibe. The staff is extremely friendly and helpful.

Posted by on 18 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by CB - GM

Dear Guests, It was a great pleasure to have you stay with us at Hugo's Boutique Hotel and on behalf of the entire team, we thank you for choosing us. We appreciate taking time to review us and your kind feedback is most welcome. We trust you have arrived home safely and I hope we have the opportunity to welcome you back in the near future. Warmest regards, Caroline Barbara General Manager

3 out of 5

Posted by on 7 Nov 2018

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3 out of 5

Posted by on 17 Mar 2024

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Comment from Hotel Management

20 Mar 2024 by Customer Relations Manager

Dear Philipp Pascal, Thank you for staying at the H Hotel & SPA and for taking the time to rate us. Should you have any further suggestion, feel free to contact us directly. Kind Regards,

5 out of 5
Great area with tons of restaurants!

Posted by on 21 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Customer Relations Manager

Dear Michael, Thank you for staying at H Hotel & SPA and for sharing your feedback with our team. It is a pleasure to see your high rating and satisfaction with our convenient location, in the middle of the entertainment area, with so many different things to explore. We cordially invite you to be our guests again in the future!Warm Regards,

4 out of 5
Sehr schönes, modernes Hotel mit speziellem Design (schwarz, gold - macht sehr edlen Eindruck)! Wir hatten ein sehr grosses Zimmer mit einem Whirlpool. Auf der Dachterrasse hat es einen Pool, die Liegen sind etwas beschränkt aber OK. Das Barpersonal sehr nett und hilfsbereit. Das Putzpersonal nicht sehr gut - es gab den Eindruck, als ob sie nur das allernötigste machten. Hier wäre etwas mehr Aufmerksamheit erwünscht. Im Untergeschoss hat es ein Spa Bereich. Sehr schön aber teilweise ist auch ersichtlich, dass gewisse Teile erneuert werden müssten. Das Hotel liegt direkt am Strand und neben einer Partystrasse. Nicht für ruhigen Urlaub geeignet. Insgesamt gefiel es uns aber sehr gut! :)

Posted by on 19 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Customer Relations Manager

Dear Tanja, We really appreciate you staying at H Hotel & SPA and sharing your genuine review with us. It is a real pleasure to know that that your overall impression is that good, and that our team managed to provide you with a pleasant and relaxing stay. We are also very grateful for your kind observation about our spa and housekeeping department - please accept our apology for any shortcoming related to this. Kindly be informed that the Management will be advised, and corrective measures will be taken with an intention of immediate improvement. It would be very nice to welcome you again in the future, as we wish to have the opportunity to offer you an impeccable experience. Sincerely,

4 out of 5
Das Personal war sehr zuvorkommend, hilfsbereit und freundlich. Der Spa - Bereich war sehr düster, dunkel und heruntergekommen. Die Zimmer sind schön eingerichtet. Die Auswahl an Frühstück gut, jedoch könnten dort die Räumlichkeiten heller sein.

Posted by on 22 Aug 2023

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Comment from Hotel Management

1 Sep 2023 by Customer Relations Manager

Dear Sabrina,Thank you for staying at H Hotel & Spa and sharing your feedback with us. We are pleased to see that your overall stay was satisfying and that you liked our plentiful breakfast selection, nicely furnished rooms and friendly staff. Kindly be advised that your useful advice about the spa is taken into account and shared with the Management. We do hope to welcome you back soon and provide you with an impeccable experience!Best Regards,

5 out of 5
Alles Perfekt

Posted by on 10 Aug 2022

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Property Features

H Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and spa services are also featured at the business-friendly H Hotel. An airport shuttle (available 24 hours) is available for a fee.

  • 160 guestrooms or units
  • 11 levels
  • 6 dining venues
  • 8 bars or lounges
  • Conference rooms
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

H Hotel offers 160 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This St. Julian's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Hugo's Terrace – This cocktail bar is located on the beach.

Hugo's Lounge – On-site bar. Open daily.

Hugo's Pub – On-site pub. Open daily.

Hugo's Burger – On-site bar. Open daily.

The RoofTop at Hugo's – On-site rooftop bar. Open daily.

Nearby Activities

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Carisma has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 17

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 17
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per person, per night
  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 28.00 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H Hotel St. Julian's
  • H St. Julian's
  • H Hotel Hotel
  • H Hotel St. Julian's
  • H Hotel Hotel St. Julian's

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.