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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Food court
Front of property
Triple Room
Reception
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Piazza Giuseppe Garibaldi
    ‪7 min walk‬
  • Place, Spaccanapoli
    ‪10 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.2 out of 10
Very good
(32 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Grand Hotel Europa

Hotel with a restaurant, near Port of Naples
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Europa. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • 12 minutes by foot from Spaccanapoli and a 3-minute drive from Naples National Archaeological Museum
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.9 for adults and EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 460 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel. Really convenient and the staff were so friendly and helpful.
Stayed 3 nights in May 2025

6/10 Okay

PINKI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no fridge in the room and the city area is extremely busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Luckily we only had one night here. Although the hotel was clean and the staff friendly and helpful, the rooms were very drab and uninviting and not somewhere you wanted to be in for long. The room next door was very noisy and sounded like children running around. We were informed that not all the rooms belonged to the hotel, but they did move us to a quiter room. The area around felt unsafe, especially for two women and was extremely dirty, litter everywhere. I would not recommend this area to stay in.
Stayed 1 night in Sep 2025

8/10 Good

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John, Moncton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my choice as it was near the central train station.
Stayed 2 nights in Sep 2025

8/10 Good

Alexaha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Sergiusz

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Wennietanoron, Ft Covington

Travelled with family
Our airline went on strike and we had to leave early or risk getting stuck in Italy for 5 more days. Hotel refused to reimburse us for checking out early, was disappointing for a unique situation.
Stayed 1 night in Aug 2025

10/10 Excellent

Samuela

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the hotel was great. The staff was very pleasant and accommodating. Since it’s near the central train station the streets around felt a little chaotic and dirty, but the hotel was lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were ver pleased with everything thank you
Stayed 2 nights in Aug 2025

6/10 Okay

Harmeet

Travelled with family
Liked: Cleanliness, staff & service
It’s a well connected hotel near Train station. But the area is very dirty ,smelly around it. So many beggars and illegal migrants roam around. Felt unsafe specially in the night. The hotel staff is very good both the lady and the young man. Stay there if u wanna explore Pompei ,Positano etc and come on time in the night.
Stayed 3 nights in Jul 2025

6/10 Okay

Adrien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Safe and convenient location next to the train station. Friendly staff that were very accommodating. We also really appreciated that on checkout day, they held our luggage while we toured around the city.
Stayed 1 night in Jul 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good, do not recommend

Asked for a quiet room, but got a room right by the stairs. It was very noisy as people went up and down the stairs all day. The hotel does not have an elevator from 2nd to 3rd floor, and the stairs are narrow. The room was poorly maintained. There were many broken items. To the hotel owner: Do you not have money to buy new hangers? Now, the neighborhood - The hotel is located by Napoli Centrale. The neighborhood is sketchy, full of migrants from Africa. I think the price is too high for what is offered.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised to be able to check in earlier. The staff were great at giving advice on where to visit as we were only staying 1 night and a great restaurant recommendation. The hotel was great and would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Took my money before I arrived.

The hotel was quite nice and very convenient location for the central station. But I had elected to pay at the hotel...yet they took money from my credit card two days before I arrived. They said this was to guard against fraud. But Ive never had another hotel do that...and I travel a lot. They should just make it clear they want payment up front...that would be fine. But to just take it with no warning is totally unacceptable to me.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Breakfast was amazing every morning, the restaurant for the lunch and dinner not that great. But for how old the hotel is, everything is good shape, comfortable, housekeeping was great. Area around the train station is real gritty, but the hotel was worth the stay
Stayed 6 nights in Jul 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Keith W

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very new to the train station lots of homeless people. Congested walking area garbage all over the place very filthy. The property itself was clean.
Stayed 1 night in Jul 2025

8/10 Good

Adrian O

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Adrian O

Liked: Cleanliness, property conditions & facilities
The stuff was very nice.
Stayed 1 night in Jul 2025