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ANA Crowne Plaza Narita by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Meeting facility
2 restaurants, dinner served, Japanese cuisine
Junior Suite, 2 Double Beds (Airport View)
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪10 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪10 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View High Floor)

8.6 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds

7.8 out of 10
Good
(20 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Forest View, High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Forest View, High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed (Forest View)

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Forest View)

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

8.6 out of 10
Excellent
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed (Airport View)

8.0 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Airport View, High Floor)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Airport View, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View)

10.0 out of 10
Exceptional
(8 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds

8.2 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room (Upgraded)

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (Airport View)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds (Airport View)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(28 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
ANA Crowne Plaza Narita by IHG offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the breakfast at ANA Crowne Plaza Narita by IHG. During your stay, you'll be close to Naritasan Shinshoji Temple. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body treatments, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Omote-sandō and a few minutes from Sakura-no-Yama Hill
  • Free airport shuttle service
ANA Crowne Plaza Narita by IHG offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita by IHG. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on November 12 from 1:30-5 AM. All facilities that use power, including elevators and the internet will not be available and the convenience store will be closed from midnight to 6 AM. Room service will not be available from 11 PM on November 11 to 6 AM on November 12, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1059 reviews
Rating 8 - Good. 262 out of 1059 reviews
Rating 6 - Okay. 114 out of 1059 reviews
Rating 4 - Poor. 53 out of 1059 reviews
Rating 2 - Terrible. 34 out of 1059 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

alex, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
There is nothin in walking distance area. The gym was very small with limited equipment.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

DIANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is near Narita Airport. Their shuttle bus services are excellent. Staff is super helpful. Shoutout to Yuki helping us to resolve hallway smoking problem.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing at check-in, room was very nice and clean. Highly recommend for those who are looking to stay near the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

6/10 Okay

Joel

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The rooms are a bit outdated and small. There’s no assistance with luggage, and the location isn’t very convenient for getting around. One of the beds broke when my daughter simply sat on it.
Stayed 1 night in Jul 2025

6/10 Okay

Giorgia

Liked: Cleanliness, staff & service
It needs to be renovarse. Staff was nice
Stayed 1 night in Jul 2025

8/10 Good

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to NRT Airport. They offer a shuttle to the airport and is easy to use. Other than that it is a clean room but very far from Tokyo. Only stay here for early flights out of NRT
Stayed 1 night in Jul 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 1 night in Jul 2025

4/10 Poor

Eduardo, Santo Domingo

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Gorka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Very nice hotel near Narita Airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

CAROL JEAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Leni

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
staff are friendly breakfast was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants in this hotel closed earlier. Because I arrived a bit late after 9 pm, and I just missed the delicious dinner.
Stayed 1 night in Jun 2025

10/10 Excellent

Dina Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and very helpful. We liked the convenience of the shuttle to Narita Station and Aeon mall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk were exceptional!
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 1 night in Jun 2025

8/10 Good

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little outdated but made up for it with the amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy cómodo bastantes, excelente la parte del shuttel del aeropuerto al hotel y hotel-aeropuerto
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Amenities, property conditions & facilities
Pool an suana
Stayed 2 nights in Jul 2025

10/10 Excellent

Gorka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025