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Holiday Inn Express Brentwood South - Cool Springs by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

An office space with desks, computers, and chairs. There is a Christmas tree in the background.
A hotel room with two beds, a desk, a TV, and a window with curtains.
A hotel room with a large bed, a desk, a chair, a sofa, and a wardrobe.
A hotel room with a large bed, a desk with a TV, a red armchair, and a nightstand with a lamp.
A bed with white bedding and pillows against a wooden headboard.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
8097 Moores Lane, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪14 min walk‬
  • Place, Bridgestone Arena
    ‪16 min drive‬
  • Place, Nissan Stadium
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.1 out of 5, Very good, 1,276 reviews
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About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs by IHG. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, full breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, front desk very nice!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

KIMBERLY A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for an overnight on our roadtrip, everything was great. Breakfast was good, clean and had lots of choices. Staff was efficient and friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast area. Property needs updating.
Stayed 1 night in May 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities were as expected for the price. Wish they served bacon in addition to or instead of sausage at breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, some areas could use little fixes. Breakfast was great! Didn’t have much involvement with staff but what I did have it was fine. Hotel is back in a hole and can be diff ultrasound to find pretty excluded from main road.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Eggs, sausage, biscuits and gravy, and cinnamon rolls.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent breakfast, and the staff was great
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Staff & service
Room was very clean and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Julie

This hotel was
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Clean, comfortable and quiet! Good breakfast, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Zixue

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chet

Liked: Cleanliness, amenities, property conditions & facilities
A++ accommodations and staff. Highly recommend!
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

John

Disliked: Cleanliness
Breakfast was just powdered eggs. No sausage no potatoes. Fruit was old so was the bread. Set us up in a room with a broken desk that you couldn't use. Hotel was dirty also. I'll never stay at holiday inn again.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jeffrey

Facility was ok
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Kristin

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty and felt unsafe. After trying two different rooms, we checked out and went to a different hotel. Mold on ceilings, fluid stains on bed, dirty floors, tubs and bathrooms. The hotel was poorly maintained and felt unsafe. It was located behind a Home Depot, and I actually thought it was an abandoned hotel when I pulled around the corner. I appreciate hotels.com for resolving the issue and giving a refund.
Stayed 1 night in May 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the breakfast was good and hot. There was a young female who had been there 3 yrs and was very helpful. The parking was lacking but the hotel was convenient to restaurants, gas stations and shopping.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful had a great stay.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Dan

Liked: Staff & service
Surprisingly. Yes.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Joseph B.

Breakfast was OK, Air Conditioner worked ok. The main Door was difficult to close
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is dated, in need of upgrades. Only plus is the eating/breakfast area, very nice. The rooms need help. Bathroom tiles are loose, broken with raised edges creating tripping hazards. Carpeting throughout looks dirty. I would not recommend this property.
Stayed 1 night in May 2026