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Holiday Inn Express Brentwood South - Cool Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

Lobby
Free daily buffet breakfast
Business centre
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
8097 Moores Lane, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪8 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

Hotel with free parking, near CoolSprings Galleria
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs by IHG. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Arykah

Stayed 4 nights in Oct 2025

4/10 Poor

Sonya

Liked: Staff & service
Disliked: Cleanliness, amenities
I did not realize this was an older property until we arrived. The door to our room was hard to close and open. Floor was uneven with cracked tile and the underfloor actually moved up and down in several places as I walked on it. I cringed about walking barefoot on the floors because they didn’t feel clean. Bathroom door squeaks. Side lights on bed not functioning. Blackout shade is broken. Ice machine on floor broke. Drinking fountains not working. This is a property that needs a lot of work. The front desk staff was pleasant to work with! We did not complain while staying. None of the problems were quick fixes.
Stayed 4 nights in Oct 2025

8/10 Good

carol

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean but needs some help. Someone must have sat on the desk table and it has a mean lean to it. The whole place needs some updating including the ghastly art work. The location is dark and depressing. Girl at the breakfast station was non stop working…breakfast was pretty good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Olivia

Stayed 2 nights in Oct 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Updates
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Really nice employees and clean room
Stayed 5 nights in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Joe

Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Stayed 1 night in Oct 2025

4/10 Poor

Allison

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not what I expected based off reviews.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Stayed 1 night in Oct 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place and pricing was reasonable. Close to shopping areas and many dining options.
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is not the quality that we expect from Holiday Inn Express. This hotel is VERY outdated and has numerous maintenance and quality issues. The hotel had a lot of cleanliness problems and our room did not “feel” clean due to these issues. The TV was broken (screen partially damaged) and desk lamp didn’t work. The bathroom looks dirty (especially the tub) and has broken and loose tiles. The sink stopper and toilet seat were broken, and water pressure in sink was barely enough to wash your face. The door sweep had hair stuck to it. Room ceiling had numerous water stains. Bed comforter and skirt had stains. Parking lot was very dark. Ice machine on 2nd floor was broken/unplugged and had no sign. Broken luggage cart and water fountain on first floor. Staff was friendly but at check-in 5 people stacked up while the attendant talked on the phone with what sounded like a manager. Absolutely not worth what we paid for a night and not relaxing at all. We did not sleep well and will not return.
Stayed 1 night in Oct 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, property conditions & facilities, room comfort
Not much breakfast out no coffee
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Malia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice bed
Stayed 1 night in Oct 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel with one exception. The mattress on the bed was extremely uncomfortable and was like sleeping on a brick. Could not get a good night sleep and I am still sore afyer sleeping on the bed.
Stayed 2 nights in Oct 2025

8/10 Good

CHRIS

Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Stayed 2 nights in Sep 2025

6/10 Okay

Molly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Disliked: Property conditions & facilities, room comfort
rooms felt damp. We were able to try a few rooms, but they all were damp feeling and musty. Carpets felt damp when wearing socks. This is an older property that got a lipstick update.
Stayed 1 night in Sep 2025