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Holiday Inn Express Brentwood South - Cool Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

Exterior
Exterior
Lobby
Business centre
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
8097 Moores Lane, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪8 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Interior
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About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

Hotel with free breakfast, near CoolSprings Galleria
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express Brentwood South - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from CoolSprings Galleria and 10 minutes from The Factory
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Brentwood South - Cool Springs by IHG. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

MIchelle

Travelled with family
Liked: Cleanliness, staff & service

Overnight Stay

Good and clean but needs some updating. Needs bigger pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and well maintained. Staff is friendly and very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Keith

This place needs a refresh badly. It did not live up to my brand expectations. The floors are uneven on all floors near the elevators. My room was in horrid condition. The threshold was taped down and the door was hard to operate. The bathroom floor was not level and had multiple broken tiles. Several of the bedroom lights did not work. It had a heavy smell of deodorants to attempt to cover up the smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Terri

Liked: Staff & service, room comfort
Checking in was good. The worker was very nice and pleasantly. The room smelled very musky like a cigarette. The sheets had blood on it from a dead bug. The tub was gross.
Stayed 1 night in Sep 2025

8/10 Good

Katrina

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff. Everyone was super nice throughout the stay. Breakfast was hot and delicious. Room was clean ans tidy.
Stayed 1 night in Aug 2025

8/10 Good

Harry

Stayed 2 nights in Aug 2025

6/10 Okay

Kate

Disliked: Cleanliness
The air conditioning worked well!
Stayed 2 nights in Aug 2025

8/10 Good

Lela

Travelled with partner
Liked: Amenities
I like the price i paid. Wasn't able to eat breakfast because the pancake machine was down
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Disliked: Amenities
Average
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, clean, easy to get in and out. Loved the breakfast
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Azad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t want to ruin you guys review by giving you less stars, my only concern/suggestion would be to add a smart tv in the rooms, or maybe chrome cast so guest can use their phones to watch something on the tv. No complaints just a suggestion but I would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Still got a 10.00 pending charge on my account for almost a month now
Stayed 1 night in Jul 2025

2/10 Terrible

Narayana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out same day due to mold smell
Stayed 3 nights in Aug 2025

8/10 Good

Hiten

Stayed 1 night in Jul 2025

10/10 Excellent

Eric, East canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

Nice stay for a night on the road! My family and I were very comfortable. The breakfast in the morning was very good - delicious food and very clean/organized area. Friendly staff.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Served its ourpose of somewhere to sleep.

Check in went smooth, but proceeded to 3rd floor to find the hallway hot as it was outside then proceeded to our room which the air was not working in and smelled like mold. They moved us to the 2nd floor, hallways was still hot, but room was super cool but stinky and wet feeling from the humidity in the air I guess. Sheets, covers, everything felt wet. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel home

En route from Florida to Illinois.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Holiday Inn Express you can do better

Room needed repairs, air condition humidity level inappropriate, desk broken, window parts missing, mold in the shower room 208
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025