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Holiday Inn Express Nashville Downtown - Broadway by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Nashville Downtown - Broadway by IHG

Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking available
  • Laundry

Explore the area

Map
920 Broadway, Nashville, TN, 37203
  • Broadway
    ‪6 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Music City Center
    ‪12 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Microwave

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 30.2 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Nashville Downtown - Broadway by IHG

Hotel with free breakfast, a quick walk to Broadway
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a conference center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a seasonal outdoor pool are onsite.
Holiday Inn Express Nashville Downtown - Broadway by IHG offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Nashville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Nashville Downtown - Broadway by IHG. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free on-the-go breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Broadway and Bridgestone Arena
Holiday Inn Express Nashville Downtown - Broadway by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Nashville Downtown - Broadway by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Nashville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 9 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 13 and close October 07.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 771 out of 1502 reviews
Rating 8 - Good. 400 out of 1502 reviews
Rating 6 - Okay. 176 out of 1502 reviews
Rating 4 - Poor. 97 out of 1502 reviews
Rating 2 - Terrible. 58 out of 1502 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

catherine

Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Amos

Travelled with group
Liked: Cleanliness
The property was nice. I think the parking is a little expensive and when I booked my room, it said a standard with a king bed but when I got there, I got a double queen, and she said that was all they had. They should make that clear at booking not when you show up.
Stayed 3 nights in Jan 2025

10/10 Excellent

john

Stayed 1 night in Jan 2025

6/10 Okay

Akesh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Not very clean. Walls are paper thin. We could hear the other rooms conversations!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fune
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Stayed 1 night in Feb 2025

8/10 Good

Billie

Liked: Cleanliness, staff & service
We loved the location. We are within walking distance..10-15 minutes of everywhere we wanted to go on Broadway. The hotel breakfast was AMaZInG!! The hotel AC was off and some construction was being done.
Stayed 3 nights in Jan 2025

2/10 Terrible

Demis James

Business traveller
Disliked: Cleanliness, staff & service
On my first night at the hotel I had trouble sleeping and after a couple of hours feeling increasingly itchy I came out in several rashes centered around what looked like tiny bite marks all over my body. Upon investigation I found what appeared to be small brown bed bug eggs in the folds and corners of the sheets. The staff were very good in moving me to another room but by the time this had all happened it was 3am which left me absolutely shattered for the first day of an important conference that I was in town for. The next morning I met with the hotel manager who was very reassuring, and seeing how tired I was told me I would be getting a full refund for my stay, but this would take a few weeks to process though Expedia. She asked me to provide the photos and video I had of the eggs and bites which I emailed later that week. This was in July. After 2 months I hadn’t heard anything back so contacted the manager who asked me to explain the issue again. I was then told they had hired an independent inspection company who told them there were no bed bugs in that room. I asked what was happening about my refund and they said they would look into it with Expedia again. I waited another 2 months, still no refund. I emailed the manager again, waited a few more weeks but got no reply. I tried emailing again recently but got an automated response that the manager’s email is invalid. I feel I have been fobbed off to the point of giving up. A victory for IHG Hilton, well played!
Stayed 5 nights in Jul 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Nicole, Theif River Falls

Travelled with group
Liked: Staff & service, amenities
The staff was amazing! The place was okay not the the cleanest I’ve been too but it was okay. The breakfast could have been better but all around a nice place
Stayed 4 nights in Jan 2025

6/10 Okay

Debbi

Stayed 6 nights in Jan 2025

8/10 Good

Robert

Stayed 5 nights in Jan 2025

10/10 Excellent

Linda J

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan working the front desk F, S, & Sunday was the best. He was so friendly and helpful. Great guy.
Stayed 3 nights in Jan 2025

6/10 Okay

Hayato

Liked: Staff & service
It was clean and prctical
Stayed 1 night in Jan 2025

10/10 Excellent

Robert P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very friendly and helpful
Stayed 4 nights in Jan 2025

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2025

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service
Staff was respectful and inviting!
Stayed 3 nights in Jan 2025

8/10 Good

Gail, ANNISTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Jan 2025