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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Room, 2 Double Beds, Accessible, Bathtub
Free daily on-the-go breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(126 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Hyatt House Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is €114
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt House Nashville/Franklin/Cool Springs

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1017 reviews
Rating 8 - Good. 238 out of 1017 reviews
Rating 6 - Okay. 105 out of 1017 reviews
Rating 4 - Poor. 20 out of 1017 reviews
Rating 2 - Terrible. 28 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nkosilathi, Pubelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Clean! Well kept and newer place. Evening staff was good, morning was hard to find anyone who worked there and they never ended up bringing me toiletries I had asked for. But overall things were good.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hairdryer
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Tamara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Deon

Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room. Nice area
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach in the middle of the floor about a quarter size right when entering the room. Front desk agent was not friendly about it and refused to refund. They did change our room.
Roach / bugs in room
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Stayed 2 nights in Sep 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was terrible. Potatoes were not good at all. I would recommend keeping coffee out until after 10am. Convenient location and very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the price was good! Excellent breakfast!
Stayed 2 nights in Sep 2025

10/10 Excellent

Betty

Stayed 1 night in Jul 2025

2/10 Terrible

Hanen

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
I’ve booked my two rooms and specifically reserved two bed rooms with two queen beds August 27th for my trip to Nashville September 13 so almost 3 weeks with Expedia! Got a confirmation email and another email three days before my trip that everything is set and the two rooms with the two queen beds were supposedly booked. Each room was enough for 6 sleeps so it was going to be enough for my sister and I and kids for one room and my Friend and her kids in the other, that’s how we specifically wanted it to be. Well, the day we walked in to get our 3 weeks prior booked rooms, I was surprised by the front desk receptionist that he was sold out on double queen beds!!!!! Of course we came to check in after a 3 hour drive with exhausted kids so I said wait what do you mean??!!! The receptionist Micheal was extremely rude and did not handle our frustration in a professional way, he actually raised his voice at us in-front of the kids and was ready to fight!!!!!! He was asking me to book somewhere else and that he can refund me the money!!! I told him that how am I going to book a new reservation somewhere else when it’s already past 3:00 pm and I have kids and two babies!!! We had to accept taking a third room and splitting us apart which was not the intent in the first place. The manager spoke to me the next day and after I told him what happened he said you could’ve booked somewhere else. My rooms were given to somebody else god knows what was the reason and the intention. I will
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The hotel was ok, needs renovation. The free breakfast was probably the worse that we have experienced! Coffee didn't taste like coffee and the powdered scrambled eggs were watery.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great including the breakfast. Only negative was that there needed to be both electrical outlets and cell phone charging stations on both sides of the bed!
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Jacques

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, affordable
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
5 star
Stayed 1 night in Sep 2025

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2025