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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Property grounds
Lobby
Free daily on-the-go breakfast
Room, 2 Double Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(84 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hyatt Place Nashville/Franklin/Cool Springs

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1129 reviews
Rating 8 - Good. 260 out of 1129 reviews
Rating 6 - Okay. 120 out of 1129 reviews
Rating 4 - Poor. 26 out of 1129 reviews
Rating 2 - Terrible. 30 out of 1129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Keona

Stayed 1 night in Feb 2026

6/10 Okay

Celia

We stayed in a room with a pullout couch for our kids and the furniture was arranged in such a way that we had to move everything to get the couch out. The TV didn’t work. We were supposed to get new sheets/towels/housekeeping Sunday and never did. Stayed for 3 nights. It was just okay. Breakfast was great. Hotel very dayed
Stayed 3 nights in Jan 2026

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great rooms
Stayed 2 nights in Feb 2026

8/10 Good

Barb

Stayed 1 night in Feb 2026

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, amenities
Main areas of hotel were very clean. Housekeeping of our room was infrequent. Best amenity was an onsite washer and dryer for customer use via an app.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was cutious. Room was clean and veryspacious. Bead and pillows were very comfortable. Breakfast was great, including the fresh fruit and berries. The sink/water in the room had a bad smell. Staff said they would have it looked at. We would definatetly stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Room clean and nice updated fixtures in bathroom! Breakfast was outstanding, eggs, sausage, fruit, oatmeal, cereals, toast and bagels! What more could you ask for?!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
I loved the room, the desk, the couch, bed was comfy, nice temp control. Nice breakfast too! Staff friendly. Facility was very clean. Lots of smiles.
Stayed 1 night in Feb 2026

8/10 Good

Kristi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Descent hotel for a short stop in Nashville.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe, Franklin

Stayed 3 nights in Jan 2026

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was in excellent condition. Clean all around. Quiet and great appearance.
Stayed 1 night in Feb 2026

2/10 Terrible

Joel

Travelled with family
My reservation was deleted from their system. Only reservations done on the Hyatt site were accepted.
Stayed 1 night in Jan 2026

10/10 Excellent

Corey

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both. Very nice place and room.
Stayed 1 night in Feb 2026

6/10 Okay

Courtney

Travelled with family, Travelled with pets
Disliked: Amenities
The room was in okay condition, no microwave. The hotel needs some renovation in order for it to live up to Hyatt's quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 1 night in Jan 2026

10/10 Excellent

Lesia, Hixson

Stayed 1 night in Jan 2026

6/10 Okay

Mary

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Brenda

Stayed 1 night in Jan 2026

10/10 Excellent

Jim

Great
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Stayed 1 night in Jan 2026

6/10 Okay

Alexandra

Liked: Cleanliness, property conditions & facilities
The information on the website regarding the hotel was incorrect no restaurant no airport to hotel transportation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Carol

Stayed 1 night in Jan 2026