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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Relax in our spacious lobby with a comfortable seating area, featuring a sofa and armchairs, and a large abstract artwork.
Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and cozy armchair.
Relax in this stylish room with two single beds, a flat-screen TV, and a cozy seating area.
Relax in a stylish room with a seating area, decorative partition, and wall-mounted shelf.
Enjoy cooking in this well-equipped kitchen with a central island and bar-style seating.

Popular amenities

  • Bar

Explore the area

Map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪9 min walk‬
  • The Factory
    ‪8 min drive‬
  • Franklin Theatre
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Relax in a spacious room with a large bed, flat-screen TV, and a convenient seating area.

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Relax in comfort with a large bed, bedside tables, and a convenient door with a glass panel.

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Relax in a spacious room with a large bed, flat-screen TV, and a convenient seating area.

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(64 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in a spacious room with a large bed, two bedside tables, and convenient lamps and telephones.

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Relax in comfort with a large bed, bedside tables, and a convenient door with a glass panel.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(107 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax in this open living area with a sofa, chairs, dining table, and abstract art.

Hyatt House Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1004)
The price is €113
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hyatt House Nashville/Franklin/Cool Springs

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Pros- nice bedding and linen. Comfy mattress. Exceptional staff. Good breakfast. Cons- could use some updating of interior, furniture, carpet needs replaced, looks beat up. Bathroom could be cleaner. Overall, good value for price paid. We have stayed here before when traveling. Property showing its age.
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Traveling family of 7. We were very comfortable. Staff took care of anything we needed and laundry room was affordable.
Stayed 1 night in Apr 2025

8/10 Good

Dana

Stayed 3 nights in May 2025

10/10 Excellent

Leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Hyatt Place Nashville/Franklin/Cool Springs was great! Very clean with an amazing breakfast! Staff is very friendly and very attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fauna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! Very friendly! Rooms are nice and semi-updated. Great location! Thank you for your hospitality!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, great breakfast, great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful especially Becky at the front desk who was so kind and thoughtful. She went above and beyond to make me feel comfortable. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Page

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came out from California to look at some houses as we are looking at moving to this area.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
We had an issue with the room after midnight that the night auditor agreed to move us to another room over. I did not receive any followup contact until I reached out twice over the following 2 weeks. After my second inquiry, I finally got a brief message from the night auditor that their review found no issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Alyse

Stayed 1 night in Apr 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 4 nights in Mar 2025

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a top notch, exceptionally hospitable stay with phenominal staff.
Stayed 1 night in Apr 2025

8/10 Good

George

Stayed 1 night in Mar 2025

6/10 Okay

Mardragus

Liked: Cleanliness, room comfort

False Charges

Was charged $294 for smoking charges when I didn't smoke in the room...
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Business traveller
Liked: Staff & service, amenities
Nice room, a little dated. Good breakfast. Great friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted with a friendly smile and welcoming hospitality. Krista was amazing this morning with her kindness and willingness to help. She is an asset to your team. Thank you for a great experience.
Stayed 1 night in Mar 2025

6/10 Okay

Malakhat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Loved the room - spacious, comfortable, clean, updated. Loved the area, loved the ease of access and parking. Night concierge / administrator was rude and unfriendly. And this hotel had the worst breakfast I have ever encountered in a hotel worldwide...
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped over night on the way to Florida, very nice area with a good variety of shopping and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leyna

Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very quick check in process.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed till Memorial Day. Bar and restaurant pretty much non-existent and attached to front desk. Otherwise clean and comfortable.
Stayed 3 nights in Mar 2025