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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Property grounds
Room, 2 Double Beds, Accessible, Bathtub
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(80 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(129 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(59 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free parking, near CoolSprings Galleria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Nashville/Franklin/Cool Springs gets good marks from our customers. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1066 reviews
Rating 8 - Good. 245 out of 1066 reviews
Rating 6 - Okay. 112 out of 1066 reviews
Rating 4 - Poor. 21 out of 1066 reviews
Rating 2 - Terrible. 29 out of 1066 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Travis

Liked: Cleanliness, amenities, property conditions & facilities
The team was very friendly and accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

torey

Stayed 2 nights in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking adequate. Did not have time to explore. Family member in the hospital.
Stayed 1 night in Nov 2025

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness
Room clean Relatively quiet
Stayed 1 night in Nov 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Adequate
Stayed 2 nights in Nov 2025

4/10 Poor

Steven

Liked: Cleanliness
The room stunk bleachie disinfectant. The pillows were
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
It was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Darla

Stayed 3 nights in Oct 2025

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay but a few things that I usually don't have to worry about when staying in a Hyatt. There was a dog directly across the room from ours that barked for hours. We called to complain and the staff wasn't aware the guests had a pet with them. They didn't do anything about it. There was no where to sit for breakfast and a lot of people standing when eating so more seating is needed. The bed and room was comfortable though
Stayed 1 night in Oct 2025

10/10 Excellent

chianti

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean and staff very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities
The staff is excellent and attentive. The rooms are really well appointed great big TV great breakfast very clean and modern room and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

torian

Stayed 1 night in Oct 2025

6/10 Okay

Beau

Liked: Cleanliness, staff & service
The staff when I checked in, was not very welcoming although the staff when I left was very nice. Thought the breakfast was very good. The place seemed a little older and not as clean as I would normally expect. Maybe just a little dated feeling. Overall, the experience was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and large. Hotel was clean. Staff was pleasant and efficient.
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Awesome, friendly staff! Room was clean, comfortable, and everything I needed! If I’m back in the area, I will definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness
Older property under renovation but clean quiet good (south of Nashville) location.
Stayed 1 night in Jul 2025

2/10 Terrible

Jack

Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Toilet fill valve was extremely slow. Otherwise, very clean room at reasonable price. Great safe location. Will definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at Hyatt Place! The staff was incredibly kind and helpful, making us feel so welcome from the moment we arrived. Our room was cozy, clean, and comfortable, the perfect place to unwind. Overall, it was a truly lovely experience and we would absolutely stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Greg

Liked: Cleanliness, amenities
Very clean as typical from all of my stays over past few years. It was sad to notice all tenured employees were no longer on staff…and no Halloween display under its new ownership. Not as vibrant and welcoming as it was prior to June 2025 ownership change. I may go elsewhere as the vibe has gone down exponentially.
Stayed 1 night in Oct 2025

8/10 Good

Sheree, Normal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet location!
Stayed 2 nights in Oct 2025