Residence Inn by Marriott Franklin Cool Springs

3.0 star property

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Photo gallery for Residence Inn by Marriott Franklin Cool Springs

A brick building with a sign reading "Residence Inn Marriott" and a flagpole with an American flag.
Lobby lounge
Indoor pool
Premium bedding, desk, laptop workspace, blackout curtains
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2009 Meridian Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(31 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Franklin Cool Springs

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Franklin Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym and basketball
  • Just a 5-minute drive from CoolSprings Galleria and 15 minutes from Nashville Zoo
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Franklin Cool Springs offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1443 square feet (134 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Franklin Cool Springs. For a fee, parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,443 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 178.12 per accommodation, per stay, plus a one-time cleaning fee of USD 178.12
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 178.12 per accommodation, per stay plus USD 178.12 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cool Springs
Residence Inn Franklin Cool Springs
Residence Inn Marriott Cool Springs
Residence Inn Marriott Cool Springs Hotel
Residence Inn Marriott Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs Aparthotel
Residence Inn Marriott Cool Springs Aparthotel
Resince riott Franklin Cool S
Residence Inn by Marriott Franklin Cool Springs Hotel
Residence Inn by Marriott Franklin Cool Springs Franklin
Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

Residence Inn by Marriott Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 443 out of 580 reviews
Rating 8 - Good. 98 out of 580 reviews
Rating 6 - Okay. 22 out of 580 reviews
Rating 4 - Poor. 7 out of 580 reviews
Rating 2 - Terrible. 10 out of 580 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel. We enjoyed our stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exceptionally great! Very friendly and helpful!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was friendly and helpful. Only negative was breakfast not starting til 7 am after we had to leave each morning for a sporting event.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight business trip
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Nice setup for eating in. Got takeout walking distance away and brought it back to the room. Full fridge and kitchen dining area made it comfortable. We love this location for nearby restaurants and shops. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late at night but a nice stay in a nice area. Man at the desk was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
The room was great all around. The layout, the cleanliness, and the staff were so friendly, especially Mago in the breakfast area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The outside appearance of the hotel also very clean and in a very nice location. Breakfast was very good. One more thing, the price was great. Thank you for the hospitality!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & the rooms were clean - however, our room and furniture were leaning towards shabby & in need of a re-do. The pool area was great & the kids enjoyed it- however the spa/hot-tub was out of order. Breakfast was very nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was friendly and helpful! Breakfast was actually pretty good for hotel breakfast. Only thing was hot tub was out of service. Pool was cold for me. My kid was good with it though. Overall, we will be back! Bonus: the area is around the hotel is wonderful! Many walkable restaurants and an ice cream place!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

MARJAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The whole stay was amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here by accident, but enjoyed the stay
Stayed 5 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and staff was nice. Place was clean.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk people and
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities
Great hotel all around! Friendly staff, very clean and comfortable rooms. Indoor pool area was very nice though I was bummed the hot tub wasn’t heating, but it happens! Would love to stay there again.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Alicia

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My room was partially
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay in upscale neighborhood for decent prices
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Iliana

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous experience! The hotel was clean and comfortable and the staff was amazing, especially the two ladies at the breakfast buffet! We will definitely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great place to stay - great location for safety and dining, great service, very clean and well provided for room - at a great price !! We will recommend to others and we will be back !!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great area Great staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nathaniel Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jul 2025