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Residence Inn by Marriott Franklin Cool Springs

3.0 star property

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Photo gallery for Residence Inn by Marriott Franklin Cool Springs

Exterior
BBQ/picnic Area
Lobby lounge
Lobby lounge
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Parking available
  • Pet-friendly

Explore the area

View in a map
2009 Meridian Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, The Factory
    ‪6 min drive‬
  • Place, Franklin Theatre
    ‪8 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

43-inch Smart TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(26 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is €125
includes taxes & fees
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About this property

Residence Inn by Marriott Franklin Cool Springs

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Franklin Cool Springs. During your stay, you'll be within walking distance of Aspen Grove Park. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym and basketball
  • Just a 5-minute drive from CoolSprings Galleria and 15 minutes from Nashville Zoo
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Franklin Cool Springs offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1443 square feet (134 square meters) and includes conference space. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Franklin Cool Springs. For a fee, parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,443 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Cool Springs
Residence Inn Franklin Cool Springs
Residence Inn Marriott Cool Springs
Residence Inn Marriott Cool Springs Hotel
Residence Inn Marriott Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Residence Inn Marriott Franklin Cool Springs Aparthotel
Residence Inn Marriott Cool Springs Aparthotel
Resince riott Franklin Cool S
Residence Inn by Marriott Franklin Cool Springs Hotel
Residence Inn by Marriott Franklin Cool Springs Franklin
Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

Reviews

Residence Inn by Marriott Franklin Cool Springs Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 538 reviews
Rating 8 - Good. 88 out of 538 reviews
Rating 6 - Okay. 19 out of 538 reviews
Rating 4 - Poor. 6 out of 538 reviews
Rating 2 - Terrible. 10 out of 538 reviews

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe neighborhood. Walkable to restaurants and entertainment.
Stayed 1 night in Jul 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice. Staff was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Staci

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location for what I needed, I was late checking in due to flights, but the staff was nice and got me checked in my room quickly. The room was upgraded which made the stay even better. I would stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to a lot of shopping and restaurants. It was great that it had a pull out couch and a full kitchen. Very helpful when you have a kid that moves around a lot during the night. The fridge was really helpful for kids drinks. The breakfast was good. Fresh waffles was the best! There is sausages and eggs, bacon, bagel, muffins, apple, banana, fruit salad, hardboil eggs etc. Lots of choices. There was always hot water and coffee. The indoor pool and hot tub is a plus however it was really hot in there. We couldn’t stay long because of the heat. The hotel had a weird burnt smell, good thing is it isn’t in the rooms. There were something’s that was not working properly, lose or broken. The door towel rack was supper lose, the knob to the shower is all twisted the wrong way, the handle in the vanity is broken. We did not use them but I think it would be nice that they check the rooms before giving it out. Over all I give it a 4 star. You do have to pay for over night parking which isn’t great but it’s just $10 a night. If there wasn’t a weird burnt smell, some lose/ broken things in room, and the issue with it being too hot in the pool area. It would have been 5. Over all great place for family.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and appreciated the privacy, yet if there was anything that you needed, clean towels, kitchen supplies, shower shampoo etc. the staff happily brought them to the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Anna

Stayed 4 nights in Jun 2025

6/10 Okay

Margarette

for the price, rooms should have 2 beds
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Second time staying. Hotel is in nice area, clean, safe, and staff is friendly. Toilet height is almost toddler size. Laundry room has several washers and dryers. Only negative is parking. Courtyard and Residence Inn use same lot which gets full quickly. Adjacent lot appears to be Property of an office building and they don't turn lights on and it's pretty dark. No security.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Lots of restaurants around and only 20 to 30 mins from broadway.
Stayed 6 nights in Jun 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, great location
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Theodore

Liked: Cleanliness, property conditions & facilities
Great hotel. Clean rooms, staff is friendly and helpful. Great area, food and drinks very close by. The area is top notch.
Stayed 1 night in May 2025

10/10 Excellent

Meighan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Two thumbs up!

Clean and convenient. Nice pool and hot tub
Stayed 1 night in May 2025

8/10 Good

Chadd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i were in town for the long Memorial Day Weekend. We had a great stay as everything was great. The only 1 issue we had was the constant fluctuation of temperature in the shower. From Burning Hot to Cold by millimeters on the temperature handle in the shower. Again we had a great stay other than the temperature inconsistency in the shower. We would stay here again if we get back to the area.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible, but watch for future parking lot charges!
Stayed 5 nights in May 2025

10/10 Excellent

Yolanda, DOVER

Liked: Cleanliness, staff & service, property conditions & facilities
Great area Great staff
Stayed 2 nights in May 2025

2/10 Terrible

BG D Brooks, Ooltewah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Marriott Residence Inn oversold my prepaid one bedroom Suite and downgraded me to as standard room-causing my grand daughters to stay elsewhere. Expedia customer was WORTHLESS and, after 45 minutes on the phone talking with at least three different people—I had to hang up and go to a meeting before they could transfer me to another agent. TERRIBLE CUSTOMER service with NO RESOLUTION in sight. You will NEVER handle my travel arrangements in the future!
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a beautiful area. Staff is helpful and attentive. Rooms are very clean and comfortable. Housekeeping and the breakfast staff were amazing!
Stayed 5 nights in Apr 2025

10/10 Excellent

PR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layla at the fro t desk was so nice at 1 in the morning when we checked in. She gave us a list of her favorite places to eat that were great. She was such a nice person to talk to and was very informative.
Stayed 5 nights in Apr 2025