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SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Pillow-top beds, desk, laptop workspace, iron/ironing board
Terrace/patio
Lobby
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Franklin Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
This smoke-free hotel features an outdoor pool, a bar/lounge, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from Aspen Grove Park. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Just a 4-minute drive from CoolSprings Galleria and 5 minutes from The Factory
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly SpringHill Suites by Marriott Franklin Cool Springs. Parking is available for a fee.

This Franklin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

Reviews

SpringHill Suites by Marriott Franklin Cool Springs Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 247 reviews
Rating 8 - Good. 36 out of 247 reviews
Rating 6 - Okay. 8 out of 247 reviews
Rating 4 - Poor. 3 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

Reviews

8/10 Good

William

Stayed 1 night in May 2025

10/10 Excellent

Vee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem I had was finding the hotel reservation sign. Other people were also confused. The obvious sign was for a convention center, and the one that said hotel reservation over in the corner was easy to miss.
Stayed 1 night in May 2025

6/10 Okay

Mary Lou

Stayed 1 night in May 2025

10/10 Excellent

Edward

Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Romesha

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were not comfortable, but overall a fine place to stay when in the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Franklin

Very clean, amazing location
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice, clean hotel. Near many restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Not to
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here every year. Very clean, great service and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill Suites was a great place to stay. It was extremely clean, the rooms were large (especially the closet which we loved the most) and all of the staff, from the front desk to the housekeepers, was so professional and very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tiquisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

ElizaBeth

Stayed 1 night in Mar 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Beautifully modern hotel with very friendly staff. Rooms spacious and comfortable! Walking distance to swveral delicious restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason, Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
As always, great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the Drury (Which is a good thing)
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service
Nice hotel with good dining options within walking distance. The air conditioning units do NOT work for heat. If you are traveling during the winter...not normally a problem for Tennessee, but it was below freezing this week and room never got above 65F.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel front desk people were great! Room was clean and comfortable. The only negative was the GPS stopped was not close to the hotel. We called the front desk and they helped us find the hotel. The hotel is tucked in a little bit and the hotel sign is not positioned in a way to see the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Franklin Area Hotel

Excellent place to stay. Easy parking. Plenty of restaurants that are walking distance. 👍
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful, but our bed was a little to firm for us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

cathey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious welcoming entry
Stayed 1 night in Dec 2024

10/10 Excellent

Ilicia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, room is very modern and comfortable. Breakfast was yummy
Stayed 1 night in Nov 2024

10/10 Excellent

David, Hayesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the hotel. The facility is in excellent condition in all aspects. The bar at the hotel was very comfortable and well stocked. Great dining options were within walking distance.
Stayed 1 night in Nov 2024