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Towneplace Suites by Marriott Franklin Cool Springs

3.0 star property

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Photo gallery for Towneplace Suites by Marriott Franklin Cool Springs

BBQ/picnic Area
Lobby lounge
Free daily buffet breakfast
Shopping centre
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7153 South Springs Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪17 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-in Shower)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Towneplace Suites by Marriott Franklin Cool Springs

Hotel with free parking, steps from CoolSprings Galleria
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Towneplace Suites by Marriott Franklin Cool Springs offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. 39-inch Smart televisions come with satellite channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Towneplace Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from CoolSprings Galleria and 7 minutes by car from The Factory
  • Pets welcome for a fee (restrictions apply)
Towneplace Suites by Marriott Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Towneplace Suites by Marriott Franklin Cool Springs also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Franklin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch smart TV with cable/satellite channels
  • Netflix

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Franklin Cool Springs Hotel
Towneplace Suites Marriott Cool Springs Hotel
Towneplace Suites Marriott Franklin Cool Springs
Towneplace Suites Marriott Franklin Cool Springs Hotel
Towneplace Suites Marriott Cool Springs Hotel
Towneplace Suites Marriott Franklin Cool Springs
Towneplace Suites Marriott Cool Springs
Towneplace Suites by Marriott Franklin Cool Springs Hotel
Towneplace Suites by Marriott Franklin Cool Springs Franklin
Hotel Towneplace Suites by Marriott Franklin Cool Springs
Towneplace Suites by Marriott Franklin Cool Springs Franklin

Towneplace Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 725 reviews
Rating 8 - Good. 124 out of 725 reviews
Rating 6 - Okay. 36 out of 725 reviews
Rating 4 - Poor. 21 out of 725 reviews
Rating 2 - Terrible. 22 out of 725 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Stayed 1 night in Nov 2025

8/10 Good

Rui

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was average, the staff was very friendly
Stayed 7 nights in Nov 2025

10/10 Excellent

Jaunette

Liked: Cleanliness, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

JoAnna

Stayed 1 night in Nov 2025

10/10 Excellent

Brian and Carla

Liked: Cleanliness, staff & service, amenities
Room was way better then expected and Terrence the afternoon/night shift manager was awesome. Around 10pm I was looking for some milk to go with the cookies I had and he helped me out and was super nice about it. The day lady manager and even the guy maintaining breakfast were just so genuinely nice. It's the people that make a hotel great to stay at (or not) and this was such an excellent example of that.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jean Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice person at front desk! Check in very fast and smooth. Clean and spacious room. Would recommend!!
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Franklin

Stayed 2 nights in Oct 2025

8/10 Good

Norris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Nashville

Stayed 1 night in Oct 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, breakfast could have been more to offer overall it was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint coffee in the room was really weak. Need a better coffee.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, Cunningham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Access to Franklin and other places was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

David, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, great check in!
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in person, he was delightful and it was the quickest check-in process ive ever experienced! The hotel is gorgeous and so was our room. The beds were amazing!! They have a nice outdoor space and indoor pool as well. Every staff member was kind and spoke to us. Everything is close by. There is a mall almost directly behind it and all kinds of restaurants within minutes and also a very nice super Walmart. If i am ever in this area again i will definitely be staying here again!! We give it a 10+!!
Stayed 2 nights in Oct 2025

8/10 Good

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Jonae

Stayed 3 nights in Aug 2025

2/10 Terrible

Darla

Stayed 2 nights in Sep 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025