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4.0 out of 5

"The rooms were quiet stuffy no air conditioner and no basic iron or ironing board. Staff were super friendly and the food was amazing, also entertainm ... " More

By a verified traveller on Sun 21 Jul 2019

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Hotel Description

Our customers tell us they can't get enough of The Connacht Hotel's great location. During your stay, you're just a quick walk from Galway Irish Crystal Heritage Centre. Features include free WiFi in public areas and free self-parking, plus 4 indoor pools. This 3-star hotel has 358 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and premium bedding
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 4 indoor pools
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a steam room and aerobics classes
  • Guests have great things to say about the location and the comfortable guestrooms
  • 7 minutes by car from Eyre Square and 9 minutes from Galway Cathedral

Quadruple Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Classic Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

The Connacht Hotel ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Connacht Hotel

Everyone (13) Couples (3) Business (1) Family (3)
4 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by l

Dear Guest, Thank you so much for your 4/5 score. I am very happy that you enjoyed many aspects of your visit. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.

5 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by l

Dear Guest, Thank you so much for your 5/5 score. I am delighted that you were fully satisfied with your recent stay. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.

4 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by l

Dear Guest, Thank you for your 4/5 score, I am very happy you enjoyed your overall stay. I hope that you will visit us again very soon. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

5 out of 5

Posted by on 17 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by l

Dear Guest, Thank you for your 5/5 rating following your recent very positive experience while staying with us. I am delighted that you enjoyed every aspect of your visit based on your perfect score. I hope we will have the pleasure of looking after your again in the near future. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

3 out of 5
The rooms were quiet stuffy no air conditioner and no basic iron or ironing board. Staff were super friendly and the food was amazing, also entertainment was brilliant.

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by l

Dear Guest, I appreciate you taking the time to share your experience and I am delighted that there were many aspects of your visit that were to your full satisfaction. It is always lovely to read that our Team provided our Guests with a Super Friendly service and that you enjoyed your dining experience and our live enterainment in the bar. I am sorry that you found the room stuffy, we could have provided your room with a fan, had we known. We do not have iron or iron boards in all of our rooms, however, they are available on request, which is mentioned in our in room Guest Information. I hope that should you visit Galway again you will consider staying with us and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

4 out of 5
Location was perfect, plenty of car parking available, staff are friendly and welcoming, quick check in and check out. The walk to the room was very long and the room was very humid even with the window open, it would be good to have a fan or AC in the room. Extractor in the Bathroom was not working either.

Posted by on 9 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by l

Dear Guest, Thank you for your 4/5 rating. I am very happy that you enjoyed many aspects of your stay. I am sorry that you found the room too far away and humid. We would have tried to allocated you a room near reception if you had let us know and we will gladly provide a fan to the room on requests, as like many Irish hotels, usually there is no need for air -conditioning with our climate. There is also a maintenance team in the Hotel, who would have gladly addressed the issue with your fan during your visit. I hope that you will consider returning to us again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

4 out of 5
Lovely breakfast but go early to avoid crowd. Nice pool and great evening meals

Posted by on 30 Dec 2018

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Comment from Hotel Management

23 Jan 2019 by l

Dear Guest, I appreicate that you took the time to share your experience. I am very happy that you enjoyed so many aspects of your visit. As our Buffet Breakfast is so popular there are certain times during the morning that are busier for breakfast and there can be queues. However, we make every effort to ensure that our Guests are greeted and seating as quickly as possible. I hope that we will have the pleasure of looking after you again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

3 out of 5
Hotel was fine. Nothing great. Room service pizza was not nice at all, the tomato sauce tasted off. Small touches like products in the bathroom were missing. Just an ok hotel.

Posted by , from Cork on 20 Oct 2018

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Comment from Hotel Management

20 Oct 2018 by l

Dear H, Thank you for your review and for sharing your experience. I am happy to know that based on your score of 3/5, that there were many aspects of your stay that you enjoyed, however, I am very sorry that you were unhappy with your room service pizza. It is a pity I did not have the opportunity to speak with you in person during your stay or prior to your departure regarding your dissatisfaction. I wish to assure you that all the ingredients used in our Pizza preparation is fresh and that your experience would not be the usual of our Guests. Thank you for choosing to stay with us and I hope that you will consider returning to us on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager

3 out of 5

Friendly hotel but Spa and kids club disappointing

Hotel staff were friendly and helpful however we got snowed in and they didn’t offer to do anything extra for the kids. The swimming pool was cold and the steam room and jacuzzi were out of action/order so we couldn’t use them. When the kids club opened at 6pm ! it was 6 euros for first child and 4 for second and they put a film on and said they weren’t allowed to talk through it - I think if you’re already a paying guest it should be free and if you have to pay they should be allowed to play how they want not how the people looking after want. Seems like they just wanted an easy life! Shame as rest of staff and hotel food / bad were nice. The bed was far too hard as well. Not one to complain but at £130 per night would of expected more

Posted by , from london on 6 Mar 2018

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Comment from Hotel Management

14 Apr 2018 by Louise Pettit

Dear Wendi, Thank you for your feedback, we are always grateful to hear from our Guests regarding their experience. I am sorry that your children's experience at the Kids Club was as you describe. Their experience would certainly be the exception and not the rule as the Friendly Fellows Team consistently receive the highest praise from our Guests, especially from our younger guests. The children movie does not start until 8.30pm, and prior to that there are a number 30 to 45 minutes activities for the children to enjoy, including free play time where the children can play what they like. As when attending the regular cinema, in order to every child to enjoy the movie experience on the big screen, children are asked very nicely to keep the talking to a minimum. There are family packages available that have entry to the Kids Club included. Again I am sorry that you found the bed in your room too hard. Our Hotel would be considered one of the most competitively priced within all the city. Thank you for staying with us and we hope that you and your family will visit consider stay with us again. Kindest regards, Louise Pettit Guest Relations Manager

5 out of 5

Out of town

Pros: Atmosphere
Cons: Nothing
Location: In Just around 20mins walk you have the city and there is loads of Entertainment and great restaurants
Lovely Hotel, Just a nice walk out of town, perfect for children they also have a great kids club. The staff were fantastic with the children

Posted by on 2 Aug 2017

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Comment from Hotel Management

1 Jun 2018 by Louise Pettit

Dear Guest, Thank you for your lovely comments. I am delighted that you enjoyed your stay and that your children enjoyed the kids club. Thank you for staying with us and I hope you return to visit us in the near future. Louise Pettit Guest Relations Manager

About the The Connacht Hotel

Location Dublin Road, Galway, Galway

Renovations + Closures

This property is closed from 21 March 2020 to 19 July 2020 (dates subject to change).

The property is closed between 14 December and 27 December.

Property Features

The Connacht Hotel offers its guests 4 indoor swimming pools, a 24-hour health club, a steam room, and a kids' pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 9 meeting rooms available. A terrace, a BBQ, and a garden are also featured at the family-friendly The Connacht Hotel. Self parking is free. This 3-star Galway hotel is smoke free.

  • 358 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools -4
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Galway Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

The Connacht Hotel offers 358 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Ruebens Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

4 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property offers mobile check-in on request.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The Connacht Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 4
  • Gap period enforced between guests' stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 12.00 for adults and EUR 5.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Connacht Galway
  • Connacht Hotel
  • Connacht Hotel Galway
  • Hotel Connacht
  • The Connacht Hotel Hotel
  • The Connacht Hotel Galway
  • The Connacht Hotel Hotel Galway

You should know

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.