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4.1 out of 5

"No USB outlets. Short staff in the bar area. Noise from air con machines outside " More

By a verified traveller on Mon 20 Mar 2023

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€100* Per night/room 21 Mar - 22 Mar

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Classic Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at The Connacht Hotel. During your stay, you're just a quick walk from Galway Irish Crystal Heritage Centre. Features include free WiFi in public areas and free self-parking, plus 4 indoor pools.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 4 indoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Galway Irish Crystal Heritage Centre and 4 minutes on foot from Bon Secours Hospital Galway

The Connacht Hotel ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Connacht Hotel

Everyone (15) Couples (2) Family (2)
5 out of 5

Posted by on 23 Jul 2023

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5 out of 5
No USB outlets. Short staff in the bar area. Noise from air con machines outside

Posted by , from dublin on 20 Mar 2023

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4 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by l

Dear Guest, Thank you so much for your 4/5 score. I am very happy that you enjoyed many aspects of your visit. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.

5 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by l

Dear Guest, Thank you so much for your 5/5 score. I am delighted that you were fully satisfied with your recent stay. Thank you for staying with us and I hope that we will have the pleasure of welcoming you back to us again in the near future. Happy New Year to you and yours. Louise Pettit Guest Relations Manager.

4 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

1 Jan 2020 by l

Dear Guest, Thank you for your 4/5 score, I am very happy you enjoyed your overall stay. I hope that you will visit us again very soon. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

5 out of 5

Posted by on 17 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by l

Dear Guest, Thank you for your 5/5 rating following your recent very positive experience while staying with us. I am delighted that you enjoyed every aspect of your visit based on your perfect score. I hope we will have the pleasure of looking after your again in the near future. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager

3 out of 5
The rooms were quiet stuffy no air conditioner and no basic iron or ironing board. Staff were super friendly and the food was amazing, also entertainment was brilliant.

Posted by on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by l

Dear Guest, I appreciate you taking the time to share your experience and I am delighted that there were many aspects of your visit that were to your full satisfaction. It is always lovely to read that our Team provided our Guests with a Super Friendly service and that you enjoyed your dining experience and our live enterainment in the bar. I am sorry that you found the room stuffy, we could have provided your room with a fan, had we known. We do not have iron or iron boards in all of our rooms, however, they are available on request, which is mentioned in our in room Guest Information. I hope that should you visit Galway again you will consider staying with us and thank you for staying. Kindest regards, Louise Pettit Guest Relations Manager

4 out of 5
Location was perfect, plenty of car parking available, staff are friendly and welcoming, quick check in and check out. The walk to the room was very long and the room was very humid even with the window open, it would be good to have a fan or AC in the room. Extractor in the Bathroom was not working either.

Posted by on 9 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by l

Dear Guest, Thank you for your 4/5 rating. I am very happy that you enjoyed many aspects of your stay. I am sorry that you found the room too far away and humid. We would have tried to allocated you a room near reception if you had let us know and we will gladly provide a fan to the room on requests, as like many Irish hotels, usually there is no need for air -conditioning with our climate. There is also a maintenance team in the Hotel, who would have gladly addressed the issue with your fan during your visit. I hope that you will consider returning to us again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

4 out of 5
Lovely breakfast but go early to avoid crowd. Nice pool and great evening meals

Posted by on 30 Dec 2018

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Comment from Hotel Management

23 Jan 2019 by l

Dear Guest, I appreicate that you took the time to share your experience. I am very happy that you enjoyed so many aspects of your visit. As our Buffet Breakfast is so popular there are certain times during the morning that are busier for breakfast and there can be queues. However, we make every effort to ensure that our Guests are greeted and seating as quickly as possible. I hope that we will have the pleasure of looking after you again on your next trip to Galway. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager

3 out of 5
Hotel was fine. Nothing great. Room service pizza was not nice at all, the tomato sauce tasted off. Small touches like products in the bathroom were missing. Just an ok hotel.

Posted by , from Cork on 20 Oct 2018

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Comment from Hotel Management

20 Oct 2018 by l

Dear H, Thank you for your review and for sharing your experience. I am happy to know that based on your score of 3/5, that there were many aspects of your stay that you enjoyed, however, I am very sorry that you were unhappy with your room service pizza. It is a pity I did not have the opportunity to speak with you in person during your stay or prior to your departure regarding your dissatisfaction. I wish to assure you that all the ingredients used in our Pizza preparation is fresh and that your experience would not be the usual of our Guests. Thank you for choosing to stay with us and I hope that you will consider returning to us on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager

About the The Connacht Hotel

Location Dublin Road, Galway, Galway

Renovations + Closures

The property is closed between 22 December and 27 December.

Property Features

The Connacht Hotel offers its guests 4 indoor swimming pools, a 24-hour health club, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 9 meeting rooms available. A library, a terrace, and a BBQ are also featured at the family-friendly The Connacht Hotel. Self parking is free.

  • 358 guestrooms or units
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 4
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Galway Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

The Connacht Hotel offers 358 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Ruebens Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

4 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 13.50 for adults and from EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Connacht Galway
  • Connacht Hotel
  • Connacht Hotel Galway
  • Hotel Connacht
  • The Connacht Hotel Hotel
  • The Connacht Hotel Galway
  • The Connacht Hotel Hotel Galway

You should know

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.