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"Hotel staff were friendly and helpful however we got snowed in and they didn’t offer to do anything extra for the kids. The swimming pool was cold and
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A family-friendly stay in Galway awaits you at The Connacht Hotel. You'll be steps from Galway Irish Crystal Heritage Centre. Highlights at this hotel include 2 indoor swimming pools, a restaurant, and free self parking.
All 368 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free newspapers, and safes. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, hairdryers, and phones are also available.
The restaurant, Ruebens Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour health club, kids' club, sauna, and kids' swimming pool. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is served between 7:30 AM and 11 AM.
Attractions near this 3-star Galway hotel include South Park and St. Nicholas' Collegiate Church.
The Connacht Hotel ratings based on 16 verified reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
3 out of 5
Friendly hotel but Spa and kids club disappointing
Hotel staff were friendly and helpful however we got snowed in and they didn’t offer to do anything extra for the kids. The swimming pool was cold and the steam room and jacuzzi were out of action/order so we couldn’t use them. When the kids club opened at 6pm ! it was 6 euros for first child and 4 for second and they put a film on and said they weren’t allowed to talk through it - I think if you’re already a paying guest it should be free and if you have to pay they should be allowed to play how they want not how the people looking after want. Seems like they just wanted an easy life! Shame as rest of staff and hotel food / bad were nice. The bed was far too hard as well. Not one to complain but at £130 per night would of expected more
Posted by Wendi, from london on 6 Mar 2018
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Comment from Hotel Management
14 Apr 2018
by Louise Pettit
Dear Wendi,
Thank you for your feedback, we are always grateful to hear from our Guests regarding their experience.
I am sorry that your children's experience at the Kids Club was as you describe. Their experience would certainly be the exception and not the rule as the Friendly Fellows Team consistently receive the highest praise from our Guests, especially from our younger guests.
The children movie does not start until 8.30pm, and prior to that there are a number 30 to 45 minutes activities for the children to enjoy, including free play time where the children can play what they like. As when attending the regular cinema, in order to every child to enjoy the movie experience on the big screen, children are asked very nicely to keep the talking to a minimum. There are family packages available that have entry to the Kids Club included.
Again I am sorry that you found the bed in your room too hard.
Our Hotel would be considered one of the most competitively priced within all the city.
Thank you for staying with us and we hope that you and your family will visit consider stay with us again.
Kindest regards,
Louise Pettit
Guest Relations Manager
5 out of 5
Out of town
Pros:Atmosphere
Cons:Nothing
Location:In Just around 20mins walk you have the city and there is loads of Entertainment and great restaurants
Lovely Hotel, Just a nice walk out of town, perfect for children they also have a great kids club.
The staff were fantastic with the children
Posted by a verified traveller on 2 Aug 2017
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Comment from Hotel Management
1 Jun 2018
by Louise Pettit
Dear Guest,
Thank you for your lovely comments. I am delighted that you enjoyed your stay and that your children enjoyed the kids club.
Thank you for staying with us and I hope you return to visit us in the near future.
Louise Pettit
Guest Relations Manager
5 out of 5
In walking distance of Eyre Square
Pros:Gym, Food and big bed and staff
Cons:Fridge in the bedroom would be fab.
Location:409 bus in and out of town ever 15mins, in front of the the river for gorgeous walks and a Spar directly across the road too. Its own gym and pool als
Always stay here when in Galway, its in walking distance of the train station, rooms are large, king beds are massive, food is great and gym is fab
Posted by Susan, from Dublin on 12 May 2017
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Comment from Hotel Management
1 Jun 2018
by l
Dear Susan,
Thank you for your lovely comments and delighted that your continue to stay with us based on your positive experience.
Kindest regards,
Louise Pettit
5 out of 5
Short family trip
Excellent for kids , staff are great
The kids club kept them entertained and the pool is great.
From arrival to departure staff couldn't have benn nicer.
Posted by Harry, from ireland on 20 Apr 2017
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Comment from Hotel Management
1 Jun 2018
by l
Dear Harry,
Thank you for your lovely comment. I am delighted to read that you and your family enjoyed your stay with us.
Great to hear that the children has a nice time at the pool and the kids club and that the Team were so nice to you throughout your stay.
Thank you for staying. We look forward to you returning to visit us.
Kind regards,
Louise Pettit
3 out of 5
Short break
Would class hotel as 3 star not 4 star, rooms clean but v stuffy with no air con, good bar food but draught beer the worst I've ever had & v expensive, pool needs a total revamp v dated with stained tiles
Posted by a verified traveller on 11 Aug 2016
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Comment from Hotel Management
1 Jun 2018
by l
Dear Guest,
Thank you for your review. We are a three star hotel but always hope that we make every effort to give our Guests 5 star service as we will always tried to rectify any problem any of our guests may have during their stay.
Thank you for staying with us, we have taken on board your comments.
Kindest regards,
Louise Pettit
Guest Relations Manager
4 out of 5
Weekend away
Great location 5 minute drive from city. Comfortable bed, room very warm though. Basic bathroom. Loved the swimming pool area.
Posted by galway1 on 23 Jan 2016
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3 out of 5
Does the job
Basic hotel, location is ok just outside galway. Staff could be friendlier, seems to have changed since previous visits.
Posted by Holidayjob on 8 Dec 2015
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3 out of 5
Had a great family trip
Stayed at this hotel two nights it was alright for what I had paid.Was very busy when we were there internet was very poor only got wifi early in the morning.Television needs to be updated to a flatscreen that TV was ancient.But have to say staff were very nice and friendly.I would stay at this hotel again but I would ask for a bigger room with a balcony.
Posted by Shaz B on 16 Aug 2015
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5 out of 5
Short stay
Had a very enjoyable one night stay in this hotel, loved it and will definitely stay again.
Posted by JO on 12 Jul 2015
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4 out of 5
short but sweet stay
Was only there overnight, but I was very comfortable and the staff couldn't have been nicer.
The property is closed between 14 December and 27 December.
Property Features
The Connacht Hotel offers its guests 2 indoor swimming pools, a 24-hour health club, a sauna, and a kid's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 9 meeting rooms available. The family-friendly The Connacht Hotel also features a BBQ, a garden, and coffee/tea in common area. Free self parking is available. This 3-star Galway hotel is smoke free.
368 guestrooms or units
Dining venue
Bar or lounge
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Garden
BBQ grill(s)
Lift
No smoking on site
Family Friendly Amenities
Family Property
Number of indoor pools -2
Free WiFi
Children's pool
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
The Connacht Hotel offers 368 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Galway's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
In-room dining (limited hours)
Flat-screen television
Satellite channels
Electric kettle
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Hairdryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11 AM.
Ruebens Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.
Golfing nearby
Fitness classes on site
Sailing nearby
Accessibility
If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:30 PM
Minimum check-in age is 18
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11:30 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Fees
Guests will be asked to pay the following charges at the property:
Deposit: EUR50.00 per stay
The charges below are included in your overall room price:
Resort fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: EUR11.95 for adults and EUR5.00 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Connacht Hotel Galway
Connacht Hotel
Connacht Galway
Days Hotel Galway
You should know
The total price shown includes a resort fee.
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 3 stars.
