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Maldron Hotel Sandy Road Galway

4-star property
Sandy Road, Galway, Galway (01) 562 1066
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3.8 out of 5
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See all 16 Ebookers Reviews

"The kids loved the kid's club in the evening. The girls were great with the children. Hotel was clean and staff very helpful. Breakfast was lovely. Un ... " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

Our customers tell us they can't get enough of Maldron Hotel Sandy Road Galway's great location. During your stay, you're just a quick walk from Galway Shopping Center. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2005, this 4-star hotel has 165 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy international cuisine while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • 7 minutes by car from Eyre Square and 6 minutes from Galway Cathedral

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€70* Per night/room 26 Oct - 27 Oct

Superior King & Single room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Maldron Hotel Sandy Road Galway ratings based on 16 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Maldron Hotel Sandy Road Galway

Everyone (7) Couples (6) Family (2)
5 out of 5
The kids loved the kid's club in the evening. The girls were great with the children. Hotel was clean and staff very helpful. Breakfast was lovely. Under ground Parking was very convenient.

Posted by on 16 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Alan

Thank you for staying with us and we appreciate your valuable feedback. We hope to see you in Galway again soon. Kind Regards, Alan

5 out of 5

Posted by on 20 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Alan

Dear Guest, Thank you for staying with us on your recent trip to Galway, we appreciate your feedback and are delighted to see you enjoyed your stay. Hope to see you soon again. Kind Regards, Alan Larkin Front Office Manager

2 out of 5
Unfortunately other than check in everything else was poor - Coffee asked for some for room came with 1 decaf capsule asked for four and not decaf or 2 for now and two for morning arrived with1 More decaf again! Ordered coffee at bar got a pot of tea , room was tiny, toiletries was for 1 person not two - very poor service at breakfast both mornings only interested in the bus load of tourists from US. Over rated not value for money - lifts jammed by staff filling lifts with baggage from 730 to 820am overall dreadful

Posted by on 21 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Alan

Dear Guest, Thank you for taking the time to provide us with your feedback. We would love to learn from your experience and improve on our service in the areas highlighted so we would appreciate being able to speak to you directly, Kind Regards, Alan

4 out of 5
Very clean hotel . The bedroom and hotel areas were spotless. The staff in the bar were very friendly especially Tommy and the bar manager. Getting a taxi into town was simple and quick . We would defend book this hotel again

Posted by on 13 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Alan

Dear Guest, Thank you for your amazing review. We are delighted you enjoyed your stay and we hope to welcome you back to Galway in the near future, Kind Regards, Alan

5 out of 5
I found it very clean and staff very helpful and everything you want for a nice relaxing stay

Posted by on 25 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Alan

Dear Guest, Thank you for your amazing review. We really appreciate your feedback and we hope to have the opportunity to welcome you back to Galway in the near future, Kind Regards, Alan

2 out of 5
My big disappoint was the grill bar,we book tabe for 6pm we arrived at 6pm we oder two stake ,caju chicken,and home salad simple order,at 7:10 pm still no food on the table I payed €73.00 and not eat

Posted by on 27 Aug 2018

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4 out of 5

Good hotel outside centre

Everything you need is there, but not more. Rooms are ok, for €10 quite a decent breakfast is available. Staff are friendly and obliging. Hotel is located in the industrial zone at a 20mins walk from the city centre, close to two shopping malls.

Posted by , from Bristol on 27 Jul 2017

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4 out of 5

Maldron Hotel Sandy Lane

The hotel was clean with a big bonus of having a large free underground car park. The rooms décor was a little dated but were very clean and presentable. Front desk staff were very good always smiling and willing to help!! Breakfast staff require training on customer service. They were slow to react in cleaning tables and serving coffee for each of the 4 days I was there. Overall a good hotel with a 20min walk into town.

Posted by , from Birmingham, UK on 7 Oct 2016

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2 out of 5

Hotel conveniently located

Both mornings we were told our breakfast wasn't included and had to show email to prove it was.Booked meal for 8.30 an hour later we were served even though restaurant was only half full, staff were curt with us when we complained.

Posted by on 1 Sep 2016

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4 out of 5

nice hotel easy to locate and perfect parking

Pros: A lot, clean and comfortable with good food and drink served by competent people, very pleasant stay.
Cons: nothing really
Location: good location easy to drive to and great parking.
This was everything you would expect from a 4 star hotel staff very friendly and helpful, great food in the restaurant, served by staff who were helpful and friendly, we really enjoyed our stay.

Posted by , from ireland on 29 Aug 2016

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About the Maldron Hotel Sandy Road Galway

Location Sandy Road, Galway, Galway

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly Maldron Hotel Sandy Road Galway also features a fitness centre, a picnic area, and complimentary newspapers in the lobby. A complete renovation of Maldron Hotel Sandy Road Galway was completed in June 2018. This 4-star Galway hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 4 levels
  • 130 sq. m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Galway Station (2.1 km / 1.3 mi)

Room Amenities

Maldron Hotel Sandy Road Galway offers 165 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Galway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Grain & Grill Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Grain & Grill Bar – This bar specialises in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Red Bean Roastery – On-site coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 11.00 and EUR 13.50 for adults, and EUR 5.50 and EUR 7.00 for children (approximately)
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pillo
  • Pillo Galway
  • Pillo Hotel
  • Pillo Hotel Galway
  • Maldron Hotel Sandy
  • Maldron Sandy Road Galway
  • Maldron Sandy
  • Maldron Hotel Sandy Road Galway formerly Pillo Hotel Galway
  • Maldron Sandy Road Galway
  • Maldron Hotel Sandy Road Galway Hotel
  • Maldron Hotel Sandy Road Galway Galway
  • Maldron Hotel Sandy Road Galway Hotel Galway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.