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Aparthotel

Hotel Ivory Playa Sports & Spa

3.0 star property

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Photo gallery for Hotel Ivory Playa Sports & Spa

A wooden pier extending into a clear turquoise sea with a mountain in the background under a partly cloudy sky.
A balcony with a table, a chair, and a view of the sea and mountains.
A spacious lobby with a reception desk, seating area, and a staircase.
An indoor swimming pool with tiled walls and a clear ceiling.
A resort pool area with sun loungers and umbrellas, surrounded by palm trees and buildings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Carretera de Arta (MA 12), Nº113, Alcúdia, Balearic Islands, 07408
  • Place, Platja dels Francesos
    ‪2 min walk‬
  • Place, Playa de Muro
    ‪8 min walk‬
  • Place, Alcúdia Beach
    ‪11 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪41 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a nightstand, a lamp, a view of a balcony with a table and chairs, and a painting on the wall.

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Aparment, 1 room, view to the street (2 Persons)

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Aparment, 1 room, view to the street (2 Persons)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, room (pool/garden view 2 Persons)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and buildings.

Apartment, room (pool/garden view 2 Persons)

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 People)

A balcony with a table, chairs, and a drink. The balcony overlooks a scenic view of mountains and a town.

Comfort Apartment, 1 Bedroom, Lake View (2 People)

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Ocean View (2 People)

A hotel with a pool area, outdoor seating, and a view of the sea.

Comfort Apartment, 1 Bedroom, Ocean View (2 People)

  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

A balcony with a table, chairs, and a drink. The balcony overlooks a scenic view of mountains and a town.

Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

A hotel with a pool area, outdoor seating, and a view of the sea.

Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 room, street view (2+1)

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Apartment, 1 room, street view (2+1)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 room, street view (2+2)

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Apartment, 1 room, street view (2+2)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

A hotel with a pool area, outdoor seating, and a view of the sea.

Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

A balcony with a table, chairs, and a drink. The balcony overlooks a scenic view of mountains and a town.

Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, 1 room pool/garden view (2+1)

A pool area with lounge chairs and umbrellas, surrounded by palm trees and buildings.

Apartment, 1 room pool/garden view (2+1)

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 room, pool/garden view (2+2)

A resort pool area with a curved pool, lounge chairs, and palm trees.

Apartment, 1 room, pool/garden view (2+2)

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Studio, street view (1 Person )

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Studio, street view (1 Person )

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Hotel Ivory Playa Sports & Spa

Spend the day catching some rays at the nearby beach, relaxing by one of Hotel Ivory Playa Sports & Spa's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a furnished balcony, and free bottled water are among the other amenities available to guests. Limited housekeeping is available.
Hotel Ivory Playa Sports & Spa offers 168 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to furnished balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

An outdoor tennis court and a health club are featured at the aparthotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Ivory Playa Sports & Spa. During your stay, you're just a quick walk from Playa de Muro. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools. This comfortable aparthotel has 168 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a furnished balcony/patio, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with massages, body scrubs, or manicures and pedicures at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Within a 15-minute walk of Playa de Muro and Alcúdia Beach
Hotel Ivory Playa Sports & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a health club, and a hot tub are also featured at the family-friendly Hotel Ivory Playa Sports & Spa. Free self parking is available.

This 3-star Alcúdia aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:00 AM.
Hotel Ivory Playa Sports & Spa has a restaurant on site.

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 2 for 30 minutes)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 9.90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 21 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Limited housekeeping
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Health club
  • Outdoor tennis court
  • Parasailing
  • Scooter/moped rentals
  • Tennis lessons
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Bicycle storage
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21.0 per day.
  • Cribs (infant beds) are available for EUR 4.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9.90 for children
  • Fee for wired internet in public areas: EUR 2.00 (for 30 minutes, rates may vary)
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 21.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides bicycle storage for a surcharge. Bicycles are not permitted in guestrooms.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Ivory Playa Sports Alcudia
Hotel Ivory Playa Sports
Ivory Playa Sports Alcudia
Ivory Playa Sports
Hotel Ivory Playa Sports Spa
Ivory Sports & Spa Alcudia

Hotel Ivory Playa Sports & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 334 reviews
Rating 8 - Good. 114 out of 334 reviews
Rating 6 - Okay. 19 out of 334 reviews
Rating 4 - Poor. 6 out of 334 reviews
Rating 2 - Terrible. 4 out of 334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, check-in, communication, listing accuracy
The very good organization for bike with the garage the other side of the street.
Stayed 13 nights in Apr 2026
Verified review

8/10 Good

Heui Man

Liked: Communication
We had a nice stay overall, especially as a family with children. The heated pool and indoor spa facilities were excellent, and our kids really enjoyed spending time there. The location is also a big advantage, with very easy access to the beach, which made our stay even more enjoyable. We were also impressed by the children’s activity programme. The staff member in charge was very enthusiastic and engaged well with the kids, which made a great impression on us. However, there were a few disappointing aspects. There was an unpleasant smell coming from the bathroom drain, and the towels also had an odour, which affected our experience. Overall, it is a good hotel for families, but some improvements in cleanliness would make the stay much better.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Enjoyed my stay.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Oyuna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place, heated swimming pool, nice spa, nice kids club, overall would highly recommend
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location close to the beach, good dining options on site, nightly entertainment, easy parking. Very friendly and helpful staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, room comfort, communication

Our first of many stays at the Hotel Ivory

Had a very enjoyable stay at this hotel. The stand out part of this hotel were the staff. Very friendly and welcoming to us on our first ever stay. Room was very comfortable and food excellent. We’ll be back.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Devyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff! Lovely area!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Lisette

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay at this hotel. The rooms are clean and spacious enough, the pools are nice and the beach is within walking distance. Staff is super friendly! We also like the breakfast and dinner buffet, enough choice and different options everyday.
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good food, amazing view from balcony, close to the beach, close to a supermarket, friendly and helpful staff, descent rooms and bathroom. Would definitively go back.
Stayed 10 nights in Jun 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good facilities, lovely staff, right next to the beach, cycling facilities, family friendly. Not a lot around it and a bit out of town, was glad to have a car, but it is on a main bus route.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

siddharth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite a good base and very good accomodation with all the ameneties. Lots of restaurants with in 10-15 min walking, bike shop in front of hotel, lovely beach in 1-2 min walk behind the hotel and overall the self catering accomodation with very good room sizes.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Amrita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent hotel . Friendly staff . Clean rooms and surroundings . Great experience overall .
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

KEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Ivory is a great option in Alcudia. Close to a beautiful long beach, great pools and spa. The room was in great condition. Could not ask for more
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Tom

Liked: Cleanliness, room comfort, communication

Pool, sauna and spa facilities great.

Very friendly staff throughout, pool, sauna and spa facilities great my better half said. Just round the corner to the beach but the two pools and plenty of loungers were also an option. Parking was plentiful but it's not on-site, it's street parking. My only gripe was apartment doors didn't have slow/soft closers so everyone seemed to slam their doors shut and children running, screaming & crying up and down the corridor often (not the hotel's fault this bit mind but some signs or comments to people on check in to be considerate).
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property in a quieter part of town. However only 10 minutes taxi to the old town & port. Plenty of local restaurants that are great quality whilst being good value.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort, communication

A place to go back to...

This was an amazing beach front hotel. It was very well run and offered full and half board, massages, spa treatments, outdoor pools, including a heated one, and lots of other things. It was right across the street from a bicycle rental shop, which I used. I would love to stay there again.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Shaun

Liked: Room comfort, communication

Good experience. No entertainment + ants in room

Overall good experience with nice room, great view, excellent spa and good food. Not so good: Lack of kids’ entertainment (a kids disco was advertised every day and happened only once), lots of ants in the room (had to buy ant baits from the supermarket)
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Revathy

Liked: Cleanliness, room comfort, communication

High recommended for you D families.

Excellent hotel for young family. Kid friendly activities like face painting, mini disco twice every day. Breakfast buffé and dinner spread was very vast and tasted amazing!! Indoor spa with jacuzzi, sauna etc were fantastic. Even when the weather was rainy outside, we had a wonderful day within the hotel. Sea is just around the corner of the building. Heated outdoor pool is big and nice! Very friendly and helpful personnel, most of them speak good English!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
lovely hotel close to the beach. our room had sea views, bedroom with double bed a wardrobe, window with sea views. living room with kitchenette plus another wardrobe. Bathroom. All staff were friendly helpful.
Stayed 9 nights in May 2023
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
In summary, my time at Hotel Ivory Playa was nothing short of extraordinary. The exceptional food, breathtaking location, dedicated entertainment team, friendly staff, rejuvenating spa, and family-friendly atmosphere all contributed to an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking an exceptional and memorable vacation in Alcudia. Thank you, Hotel Ivory Playa, for creating memories that will be cherished for a lifetime.
Verified review

10/10 Excellent

Rachel kay

Liked: Cleanliness, property conditions & facilities, communication
Lovely hotel , bit of pain getting beds by pool in morning having to que . staff and entertainment team were all very friendly and helpful ,the shows at the hotel were good entertainment team worked hard on those. Sometimes the service at pool bar was a little slow . Location to beach was amazing with direct access. No issues very clean looked after hotel
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

amphonsith

Liked: Cleanliness, room comfort, communication

Best hotel ever !

Fantastic Stay at Ivory Playa – Perfect for All Ages! ⭐⭐⭐⭐⭐ We had an amazing stay at the Ivory Playa Hotel in Alcúdia! The location is absolutely perfect — just steps away from the beautiful beach and close to all the major attractions in Alcúdia. Whether you’re looking to explore the old town, enjoy water activities, or just relax by the sea, everything is within easy reach. The hotel itself is super family-friendly with entertainment and activities for all ages. From kids’ programs to evening shows and wellness options for adults, there’s always something to do. The food was excellent — fresh, varied, and delicious at every meal. What truly stood out was the staff — warm, welcoming, and always happy to help. They really made us feel at home. Parking was also a breeze, with plenty of spaces available, which made getting around the island even easier. Highly recommend this hotel for families, couples, or anyone looking for a relaxing, fun-filled vacation in Alcúdia!
Stayed 10 nights in Jun 2025
Verified review

2/10 Terrible

Annunziata

Disliked: Cleanliness, room comfort, communication
Rooms too old and the cleaning very superficial. The position close to the beach is a positive think but we have been negative impressed by the old style of the rooms and by its poor cleaning.
Stayed 3 nights in Jul 2024
Verified review

2/10 Terrible

richard

Disliked: Cleanliness, room comfort, communication

Worst hotel we have stayed at in years

Hotel was not what it seemed in the photos. Pool only open for a couple hours a day, pool opens extremely late and closes extremely early. No ability to get coffee in the morning. They never serviced room or replenished towels. No Tissues in the room. Uncomfortable beds. Limited hours for breakfast/lunch. Way too many children. Awful, loud children music and activities in the evening. Never replenished water in the room. Not close to many restaurants.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Marita

Liked: Cleanliness, communication
Disliked: Room comfort

Good location, bad beds.

The hotel has a spot on location. Near shops and subway. The staff was really friendly and the room was nice. We upgraded the room to a signature room because I need a good bed. The bed in the room was the worse bed I ever had in my life. I have travel a lot, but this was really bad. We woke up every morning with pain in the back. The bad didn’t have a top matress. The staff told the housekeeper to put on a matress. They gave us a duvet. The next day I complain, and they give me one moore duvet to sleep on. That didn’t help.. I travel a lot, and would like to stay at the hotel again, if they change beds.
Stayed 13 nights in Jun 2025

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