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Tru By Hilton Mt. Juliet, TN

2.5 star property

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Photo gallery for Tru By Hilton Mt. Juliet, TN

Outdoor pool
Lobby
Reception
Lobby
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1977 Providence Parkway, Mount Juliet, TN, 37122
  • Place, Saint Thomas Medical Partners
    ‪3 min walk‬
  • Place, Regal Providence
    ‪9 min walk‬
  • Place, Providence Marketplace
    ‪11 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, towels

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, towels

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Free WiFi, bed sheets

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Free WiFi, bed sheets

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Outdoor pool
Hilton Garden Inn Mt. Juliet
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 195 reviews
Hilton Garden Inn Mt. Juliet

About this property

Tru By Hilton Mt. Juliet, TN

Hotel in Mount Juliet with free breakfast and a fitness center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a business center, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Mt. Juliet, TN offers 172 air-conditioned accommodations with complimentary toiletries. This Mount Juliet hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Mt. Juliet, TN. During your stay, you're just a quick walk from Saint Thomas Medical Partners. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Saint Thomas Medical Partners and Providence Marketplace
  • Cats and dogs welcome for a fee
Tru By Hilton Mt. Juliet, TN offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business center. Tru By Hilton Mt. Juliet, TN also features a front-desk safe and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Mount Juliet hotel.

Guests are served free buffet breakfast daily.
Tru By Hilton Mt. Juliet, TN has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 126 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Mt Juliet, Tn
Tru By Hilton Mt. Juliet, TN Hotel
Tru By Hilton Mt. Juliet, TN Mount Juliet
Tru By Hilton Mt. Juliet, TN Hotel Mount Juliet

Tru By Hilton Mt. Juliet, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 352 reviews
Rating 8 - Good. 63 out of 352 reviews
Rating 6 - Okay. 41 out of 352 reviews
Rating 4 - Poor. 15 out of 352 reviews
Rating 2 - Terrible. 11 out of 352 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela, Thousand Oaks

Liked: Amenities
Excellent customer service. Very clean and comfortable room. Loved that breakfast was included.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronshea, Memphis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room small yet roomy and comfortable
Stayed 2 nights in Sep 2025

2/10 Terrible

Katie, Lake City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
$85 dog fee that you’re not told about until you get there. Bed was very uncomfortable. Will not stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Genchang, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the quietness of this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

malkia

Liked: Cleanliness, property conditions & facilities
Small property in good condition, cute room nothing extravagant or extra. Breakfast did not offer much options. Being told based on my tier level I was only able to have one bottle of water was a huge disappointment. Usually hotels will already have water in the room. Last, the pillows were not comfortable, cheap and the mattress was horrible. The price was cheap however it wasn’t free so I so expect a comfortable bed and access to water without being on a certain level!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Tammie

Stayed 1 night in Aug 2025

8/10 Good

Kristene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. We had a large dog and they were incredibly accommodating. The room was beautiful and clean.
Stayed 1 night in Aug 2025

8/10 Good

TaChandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a sewage smell. But other than that it was clean, staff was friendly and located near everything!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel. It was brand new and the staff was very friendly. We didn’t care for the breakfast. It would be nice to have muffins and yogurt you can take with you. Also a different variety each day would be better. Other than that it was a pleasant stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Jamie

Disliked: Property conditions & facilities
The TRU side of the property is subpar to the Hilton Garden Inn side. There were gashes in the walls, marks and dirty, there was a hole in the screen on the window shade. The water pressure in the sink in the bathroom was trickling. The day of checkout it was 9 AM and the housekeeper just barged into my room while I was in there did not even knock on the door before entering checkout time was at 11 o’clock.
Stayed 1 night in Aug 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yuchen

Stayed 1 night in Aug 2025

10/10 Excellent

Jennipher

Stayed 1 night in Aug 2025

8/10 Good

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property. The staff was very friendly. We enjoyed the top golf suite and pool table. Will stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Allyssa

Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Travelled with family and small children, Travelled with pets
Liked: Amenities
Disliked: Property conditions & facilities
Na
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
WASNT FEELING GOOD AND ALL I WANTED WAS TO GO TO BED . EITHER THE OTHER PEOPLE NEXT DOOR WAS QUIET OR THE PLACE IS MADE THAT WAY..DIDNT HEAR DOOR SLAMS AND TVS AND ETC.. MY BEST STAY EVER AT A HOTEL..
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Edward

Travelled with family
Disliked: Amenities
Bathroom soap dispenser for people with little muscle ability to SQUEEZE out soap with one hand was terrible. I squeezed onto counter to use. Shower much more difficult. A small bar of soap would have been adequate! No place to hang towels to dry. A real towel BAR or 2 would at least attempted to dry towels. So had to reuse wet towels on second day of stay. Why not a towel bar OR clean towels everyday? Not enough room for chair to move from one part of room to another. With 2 of us in the room chair in an inconvenient place. These may be simple faults but important to people staying several days. Bed OK. Food ? not much VARIETY for a gluten free OR normal diet. Good coffee. Not good access for breakfast as needed to use room key tap for access to food. Had only 1 key card at the time so had to wait until the other person came to breakfast to enter food area. Stay was disappointing; our first and most likely our last. No, I would not use tru again. Too limited for my stay. Didn't find cups for drink until next day as they were hidden under sink with towels. Difficult to take meds without something to put liquid. Place cups in visible area. Bathroom was frustrating. Lack of common courtesy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kashia

Stayed 2 nights in Jul 2025