6/10 Okay
Doreen
2 Feb 2025
Liked: Cleanliness
Disliked: Staff & service
When booking this accommodation they need to inform you that the rooms are upstairs. I spoke with a member of the accommodation as we were traveling to nelson for the night, we had just arrived in the south island by ferry arriving at 5-30 pm. On arrival We need to ask for help with our bags which did not go down well with the office staff. We enquired about meals at their restaurant and told the restaurant closed at 7pm. Three adults at 70 years plus of age. I should have been told when we made communcation that the restaurant would be closed on arrival. Office staff need better training dealing with public. The two girls that carried our bags to our room were very helpful to deal with. No help around in the morning to take the bags down to the car. A great welcome to the South Island. The two brothers have health problems that was why were making this trip around the south island. We had to drive back into town to find a restaurant open at this time of night, we could only find MC Donalds.
Doreen
Stayed 1 night in Jan 2025
