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4.9 out of 5

"Super location, the hotel is charming with great views , our room was huge junior suite with fab view , we stayed before in a room with no view and it ... " More

By a verified traveller on Sun 22 Sep 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€110* Per night/room 2 Apr - 3 Apr

Double Room, Balcony, Partial Sea View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Double Room, Balcony, Sea View (with extra bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Balcony, Sea View (for two adults and two children )

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Balcón de Europa. During your stay, you're just a quick walk from Balcon de Europa. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.

  • Free WiFi
  • Enjoy local cuisine while dining at Don Enrique
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Balcon de Europa and Salon Beach
  • Pets welcome for a fee (restrictions apply)

Hotel Balcón de Europa ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Balcón de Europa

Everyone (5) Couples (1) Family (1)
4 out of 5
Super location, the hotel is charming with great views , our room was huge junior suite with fab view , we stayed before in a room with no view and it wasn’t worth the money, but the rooms with view are . Breakfast is fab and the man helping with towels and deck chairs on the beach is fantastic also.

Posted by on 22 Sep 2019

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5 out of 5
Hi. This is a heritage property, it’s built into the cliff. It’s truly amazing and has perfect positioning. However, it’s old and period furnishings are there. I loved it but some might not be suited to its charms.

Posted by on 6 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Hotel Balcón Europa

Thank you! All feedbacks are well received in our Hotel. We take great pride of all comments received as It help us to improve and achieve a better service with our customers. Kind regards,

5 out of 5
Nice Hotel The room was too warm in the night. Opening the window was no option , because of the noise outside. Further very friendly and nice staff !!

Posted by , from Amsterdam on 15 Oct 2018

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Comment from Hotel Management

20 Nov 2018 by Estela García

Dear guest, Thanks so much for your kind comments. We apologize for the possible inconvenience, we have taken note. Best regards,

5 out of 5
Excellente situation, en ascenseur on se trouve à la plage. Depuis la réception en plein dans les rues avec restaurants, boutiques etc. Dommage personne à la réception parle le français !!!

Posted by on 29 Sep 2019

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5 out of 5
Emplacement idéal, calme, équipe sympathique & serviable.

Posted by on 20 Jun 2019

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5 out of 5
Hieno ja tilava huone. Mahtava näköala rannalle ja merelle parvekkeelta. Mukavat sängyt.......mutta ei kunnollisia pimennysverhoja ja varattiin tupakoimaton huone ja valitettavasti joku aikaisempi vieras oli polttanut huoneessa, koska oli kamala vanhan tuapakan haju.

Posted by on 3 Apr 2019

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Comment from Hotel Management

19 May 2019 by Reservations Manager

Thank you! All feedbacks are well received in our Hotel. In your particular case we regret the small incident and we encourage you to let it know next time. Our Staff is at your disposal to help. We hope to see you soon. kind regards

5 out of 5
The room was very nice with a spectacular view over the beach and ocean from the balcony. Only two things we didn't like. No block out light curtains and we reserved a non smoking room and the room supposed to be a non smoking room but guests had definitely been smoking in the room because it was stinky of cigarette and maybe also cigarr smell.

Posted by on 3 Apr 2019

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Comment from Hotel Management

19 May 2019 by Reservations Manager

Thank you! All feedbacks are well received in our Hotel. In your particular case we regret the small incident and we encourage you to let it know next time. Our Staff is at your disposal to help. We hope to see you soon. kind regards

Property Features

Hotel Balcón de Europa offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-certified Hotel Balcón de Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Nerja hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Balcón de Europa offers 108 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers. This Nerja hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Don Enrique – This restaurant specialises in local cuisine and serves breakfast and dinner.

Náutico Beach Club – This beachfront restaurant specialises in local cuisine and only serves lunch. Open daily.

Cafetería Mirador – Overlooking the ocean, this bar serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100 per night.

Pet Policy

  • Pets: EUR 100.00 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 100.00 and a deposit of EUR 100.00 per day
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides central air conditioning and heating (availability based on the season).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: EUR 120
  • Christmas Day (25 December) Gala Dinner per child: EUR 120 (from 2 to 6 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 220
  • New Year's Eve (31 December) Gala Dinner per child: EUR 220 (from 2 to 6 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 24 per night
  • Pet deposit: EUR 100.00 per day
  • Pet fee: EUR 100.00 per pet (varies based on length of stay) plus a one-off EUR100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per night
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balcón de Europa
  • Balcon De Europa Hotel
  • Balcon De Europa Nerja
  • Balcón de Europa Nerja
  • Hotel Balcón de Europa
  • Hotel Balcón de Europa Nerja
  • Hotel Balcón Europa Nerja
  • Hotel Balcón Europa
  • Balcón Europa Nerja
  • Balcón Europa
  • Hotel Balcón de Europa Hotel
  • Hotel Balcón de Europa Nerja
  • Hotel Balcón de Europa Hotel Nerja

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.