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Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Lobby
Restaurant
Lobby
Suite, 1 King Bed, Accessible, Bathtub | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Sargent Drive, New Haven, CT, 06511
  • Place, Wooster Square
    ‪9 min walk‬
  • Place, Yale University
    ‪16 min walk‬
  • Place, Yale-New Haven Hospital
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Lightwell Room)

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Lightwell Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Water View)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Living area

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 4

Deluxe Room with Two Queen Beds

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Standard Room with Two Queen Beds

  • Sleeps 4

Mobility/hearing Access Corner King Room with Bathtub

  • Sleeps 2

Mobility Accessible Lightwell 2 Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe King Room with Sofa Bed and Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe 2 Queen Room with Water View and Roll in Shower

  • Sleeps 4

King Suite with Sofa Bed and Water View

  • Sleeps 4

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About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel with free parking, near Yale University
A restaurant, a fitness center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness center, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 912 reviews
Rating 8 - Good. 110 out of 912 reviews
Rating 6 - Okay. 37 out of 912 reviews
Rating 4 - Poor. 20 out of 912 reviews
Rating 2 - Terrible. 23 out of 912 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Khadijah

The room was amazing ! The front desk employee was very friendly. Unfortunately, one of the cleaning staff tried to take one of my personal items.
Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
All of it
Stayed 1 night in Oct 2025

10/10 Excellent

Aniyah

Stayed 1 night in Aug 2025

10/10 Excellent

Horacio

Stayed 1 night in Oct 2025

2/10 Terrible

Edisha

Stayed 3 nights in Oct 2025

8/10 Good

Lauren

Liked: Room comfort
gorgeous hotel, friendly staff and comfortable bed...there was not as high of a standard for cleanliness of the room as i expected there wouldve
Stayed 2 nights in Oct 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denise A

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean and spacious rooms. Good location.
Stayed 1 night in Oct 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Want my money back!
Stayed 1 night in Oct 2025

10/10 Excellent

delong

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

sayyeda

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025

8/10 Good

heather

Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I was there 3 days the room was cleaned and bed made once. I cleaned the shower.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Wayland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Oct 2025

8/10 Good

Neva

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, environmentally friendly hotel. Staff was wonderful and the restaurant and lounge area was great. Loved the free parking. The lights etc take a while to get used to and the bathroom lights are very dim. Its right on the interstate.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the gym facilities were excellent. I appreciated the cool bar area and the meeting spaces. The staff was very friendly and knowledgeable. On the downside, the elevators were slow, and the air conditioning in my room could have been cooler. Additionally, I found that the shower door opens inward, and I believe it would be more efficient if it opened outward.
Stayed 1 night in Oct 2025

10/10 Excellent

Una

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In/Check out was quick and easy. Everyone very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Corner suite was worth the splurge!
Stayed 1 night in Sep 2025

6/10 Okay

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean, elegant, spacious, and grest value!

Awesome place and great service! Super clean, elegant, and modern! Our double queen room was very spacious. A+++
Stayed 1 night in Oct 2025

10/10 Excellent

Markus, Temecula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value at Hotel Marcel! Comfortable bed, decent-sized room, good bathroom, and impressive sustainability efforts. Only downside: the automated panel lights up whenever you move in bed. Still a solid choice for eco conscious travelers!
Stayed 1 night in Oct 2025