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Hotel Marcel New Haven, Tapestry Collection By Hilton

4.0 star property

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Photo gallery for Hotel Marcel New Haven, Tapestry Collection By Hilton

Exterior
Meeting facility
Restaurant
Suite, 1 King Bed, Accessible, Bathtub
Suite, 1 King Bed, Accessible, Bathtub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
500 Sargent Drive, New Haven, CT, 06511
  • Wooster Square
    ‪11 min walk‬
  • Yale University
    ‪16 min walk‬
  • Yale-New Haven Hospital
    ‪2 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility Accessible, Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Living area

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Water View)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Lightwell Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View)

Suite, 1 King Bed with Sofa bed (Water View)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

45-inch LED TV with satellite channels, TV

Deluxe Room, 2 Queen Beds, Accessible (Water View, Roll In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner (Water View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Water View)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Lightwell Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Lightwell Room)

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility/Hearing, Bathtub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View)

Suite, 1 King Bed (Water View)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds

Room, 2 Queen Beds, View

8.8 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotel with free parking, near Yale University
A restaurant, a fitness center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Hotel Marcel New Haven, Tapestry Collection By Hilton offers 165 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

This New Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Marcel New Haven, Tapestry Collection By Hilton. During your stay, you're just a quick walk from Long Wharf Theatre. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Marcel New Haven, Tapestry Collection By Hilton also features a fitness center, concierge services, and dry cleaning/laundry services. Self parking is free.

This 4-star New Haven hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
BLDG - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A restaurant

Restaurants on site

  • BLDG

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marcel New Haven, Tapestry Collection By Hilton Hotel
Hotel Marcel New Haven, Tapestry Collection By Hilton New Haven

Hotel Marcel New Haven, Tapestry Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 594 out of 755 reviews
Rating 8 - Good. 94 out of 755 reviews
Rating 6 - Okay. 31 out of 755 reviews
Rating 4 - Poor. 18 out of 755 reviews
Rating 2 - Terrible. 18 out of 755 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I don't like having to pay such high prices for food and coffee. Coffee should be free downstairs. The coffee in the room is not good. Every hotel offers free coffee.
Stayed 1 night in Apr 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Perfectly OK - but expected better

Small, minimalist room. Perfectly fine, but underwhelming for the price
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
THE HOTEL WAS CLEAN, QUIET AND BEAUTIFUL. I GOT THE WATERVIEW ROOM AND IT WAS PERFECT. THE SHADES WERE ELECTRIC AND ALL TECHNOLOGY WAS UP TO DATE.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice aesthetics and easy access to the highway!
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, huge room, nice staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Good new hotel right off I95. Wish the restaurant is open a bit later than 10 pm on weekends.
Stayed 1 night in Apr 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway and metro north.
Stayed 2 nights in Apr 2025

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting building, build-out is not very innovative which felt like a shame. Very clean and new.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay!

Love love this property. My first stay since Thanksgiving weekend and it never disappoints! Had breakfast and great as usual! Don't miss this if you need to stay in the area. We missed pizza on Wooster st this time.
Stayed 1 night in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly. Love the bikes, the water dispensers
Stayed 1 night in Apr 2025

10/10 Excellent

Oluwatoyin

Stayed 1 night in Apr 2025

10/10 Excellent

Lakeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was lovely. Dining was great. Atmosphere really chill and modern. Loved the hotel design.
Stayed 1 night in Apr 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Stayed 1 night in Apr 2025

8/10 Good

Aisling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and liked the sustainability efforts.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

8/10 Good

Natasha

Liked: Amenities
Everything was great other than it being pretty warm we tried to lower the thermostat, but it didn’t go any lower. If it wasn’t for that. It would’ve been great. It was pretty warm and stuffy during the night couldn’t sleep well.
Stayed 1 night in Apr 2025

2/10 Terrible

Ahmad

Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 3 nights in Mar 2025

4/10 Poor

Turquoise

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I enjoyed the central location and hotel and room features. We also had great interactions with front desk staff at every shift.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely well-maintained, our room was much larger than anticipated and staff has been kind, very professional and helpful. Extremely clean room, nice, minimalist design.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Check-in Ever!

When we arrived we were immediately greeted. We booked through Hotel.com and didn't realize we needed to book the reservation at booking with a gift card we had. The receptionist was amazing. He was helpful, understanding, and extremely pleasant in a comfortable way. It felt like we were old acquaintances meeting up after a long time apart. Our check in process was probably the best we had ever experienced. We went up to our room to settle in. On our return from dinner off-site the same receptionist was still there. We made it point to tell the gentleman how much we enjoyed our check-in experience and thanked him. He smiled, said "thank you" and also said "that's way it should be!".
Stayed 1 night in Mar 2025