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Andrew Jackson Hotel, a French Quarter Inns Hotel

3.0 star property

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Photo gallery for Andrew Jackson Hotel, a French Quarter Inns Hotel

View from room
Interior entrance
Exterior
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
919 Royal St, New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, French Market
    ‪3 min walk‬
  • Place, Jackson Square
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room - One King Bed

Standard Room - One King Bed

Standard Room - One King Bed

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - One Queen Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Standard Room - One Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Andrew Jackson Hotel, a French Quarter Inns Hotel

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Andrew Jackson Hotel, a French Quarter Inns Hotel offers 21 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains.

Our customers tell us they can't get enough of Andrew Jackson Hotel, a French Quarter Inns Hotel's great location. During your stay, you're just a quick walk from Bourbon Street. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bourbon Street and 4 minutes by foot from French Market
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Andrew Jackson Hotel, a French Quarter Inns Hotel, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces.

This Victorian New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 56.69 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1830
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 5.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 56.69 per night (1640 ft away)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andrew Jackson Hotel New Orleans
Andrew Jackson New Orleans
Hotel Andrew Jackson
Andrew Jackson Hotel a French Quarter Inns Hotel
Andrew Jackson Hotel® a French Quarter Inns® Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel New Orleans

Andrew Jackson Hotel, a French Quarter Inns Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Stayed 1 night in Jan 2026

4/10 Poor

Marlo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping despite multiple requests during a 5 night visit (we had to bring our own trash out and pic up towels). Large rats in the courtyard. Non-working television. One day wait for a hair dryer. Broken furniture (drawers did not close on the dresser). Dirty room (debris and dirt in drawers, dirty counters and toilet). Front desk usually vacant.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Staff!! Conveniently located to all the entertainment and eateries. Highly recommend if you want a nice quiet and restful sleep.
Stayed 5 nights in Dec 2025

4/10 Poor

ENZA

Room was dirty
Stayed 3 nights in Dec 2025

4/10 Poor

Rhian

I booked Andrew Jackson for a last minute trip last weekend. I researched the website, so even though I paid for the hotel through hotels.com, I knew to expect a $50/night parking for valet, knowing we needed to have $100 set aside for that. On checkin, the person said we owed $200 - for what we have no clue. We thought perhaps a deposit, but it hasn't come back, and we have pics on how the room was left, which was fine. My daughter paid it, because what are you going to do at that point? But it cost them going on a tour, which started the trip with disappointment. On checkout, the valet said it would be an hour to get the car (!!!). The room was fine. We knew to expect that, and thin walls, because of research. So, never again. I don't like bait and switch dealing. I've never had that experience with a hotel before and I've traveled to NOLA since 1985. And never through hotels.com which I use for nationwide business travel regularly. Don't be fooled by the nightly room rate. The Andrew Jackson lies.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kyle

After booking and receiving confirmation, we were told the room was “oversold” and were moved to their sister hotel. We parked three blocks away and walked to the hotel with our luggage. We were told to go back to the original hotel we booked because “It got worked out.” The employee was so high, it took 30 minutes to check in. I’m the 10 minute unloading parking. He had other guests waiting to check in call us back Into the building three times
Stayed 4 nights in Dec 2025

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members
Stayed 5 nights in Dec 2025

6/10 Okay

Marlee

Travelled with partner
Disliked: Amenities
We chose this hotel for its history and location. The stay was definitely a novelty and very true to its historic roots—perhaps a bit more so than we anticipated. While we understood the limitations that come with preserving a historical property, there were fewer modern updates than expected, which made the experience feel a little more dated than anticipated. That said, it’s certainly not a bad place to stay. The building’s history and its reputation for being “haunted” add a unique charm that many guests will appreciate. However, if you’re sensitive to dust or prefer a more modern feel—especially at this price point—you may want to reconsider. Overall, it’s a fun and interesting stay for those who value character and history over contemporary comforts.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthe

Stayed 3 nights in Nov 2025

10/10 Excellent

LaTricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was a little rough around the edges, but we throughly enjoyed our stay here. We ad the king balcony room, which was great for sitting out on at night sipping a red and people watching. Great location near Bourbon street and some really great restaurants! Front desk staff is absolutely awesome. Friendly and accommodating! If you are laid back and don’t care about sparkly extavegence, this is a great place to stay. Bed was comfy and clean! We would definitely stay here again given its locale.
Stayed 4 nights in Dec 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the experience was absolutely incredible!
Stayed 1 night in Nov 2025

4/10 Poor

Alden

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms at this property. Both at a very similar price point. The one I booked for my friends was spacious, comfortable and adequate considering the affordable price point of the hotel. My room however, room 211, was NOT acceptable. I am not one to ever leave bad reviews but this room was night and day. Bed was squashed with heavy divots. A dilapidated spring mattress. Microwave and fridge were on the ground. No room to unpack. Shower head filthy with grime, light switches broken. Our friend’s rooms were spacious and comfortable. I recommend this hotel IF they don’t put you in the weird loft of room 211. Management was unwilling to solve this issue or move us to another room. Staff was lovely.
Stayed 4 nights in Dec 2025

4/10 Poor

Janette

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were kind and friendly. The building is not well kept. Two holes in the bathroom wall with tissue stuck in it. The bathtub felt like it was going to cave in when you stepped into it. The smell of raw sewage was overwhelming and lasted our entire stay. The vents are filthy. No outlets to plug anything in an there was a random industrial extension cord ran across the room to light a lamp. We were on the first floor and we could not use the windows they were shutters closed. The windows shook when anyone playing loud music passed by. There were a lot of passerby’s and you can hear every word outside.
Stayed 3 nights in Dec 2025

2/10 Terrible

Kelcie

Disliked: Cleanliness, property conditions & facilities
Cockroaches. The location was great. The outside of the building is beautiful. We found cockroaches (multiple) walking up the walls and under our bed. The staff did their best to try to accommodate at another hotel location. Needless to say, we checked out and went somewhere else. Sad because the location was fantastic and the building itself is beautiful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher, Fort Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and helpful. Very unique room and we loved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was available way before scheduled check in and was clean with easy access to the lobby and outside. Staff was very helpful with getting the vehicle parked off the street and getting us settled.
Stayed 1 night in Nov 2025

10/10 Excellent

Donnie

Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. Parking was more than we wanted to pay so I advise parking somewhere else.
Stayed 1 night in Nov 2025

8/10 Good

Shera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Thanks Cassidy for the upgrade and recommendations. Area is awesome close to everything… Finally comfortable beds, and an outdoor courtyard to smoke , as well as morning coffee. Almost perfect 4.5 stars would have been 5 but a couple little but unimportant things at least to us. Smaller rooms. Could have used a chair or safe or microwave although fridge was great. And water pressure could have been better. All those are little things in comparison as all the important things got a perfect score. Thanks agin would recommend
Smoking courtyard
Stayed 3 nights in Nov 2025

6/10 Okay

kristie

Travelled with partner
staff was helpful and prompt in handling concerns. The room was dated which was to be somewhat expected due to age of hotel, but the thermostat was falling out of the wall, actually looked like it was barely hanging in the wall. Toilet ran constantly and TV really didn't work. Of course, we were feeling good enough by the evening none of that mattered lol. I understand not messing with the integrity of the historicness of the hotel, but simple cosmetic fixes could make it a difference in the astheicness of the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Stayed 2 nights in Nov 2025

8/10 Good

Eve

Liked: Staff & service
The AC was good, the room was clean when I first arrived but housekeeping doesn’t really make it much more clean after your stay. They only change the towels and bins. I didn’t have a bedside lamp or hairdryer in my room which would have been nice. The facilities do need a lot of TLC but the age of the property has a very charming quality and the courtyard is beautiful. I would request to not stay in the lobby rooms as it is incredibly loud. I had to swap rooms for a courtyard room and after that I had a pleasant stay.
Stayed 7 nights in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service
The staff was great very helpful with what ever you ask about.
Stayed 3 nights in Oct 2025