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Andrew Jackson Hotel, a French Quarter Inns Hotel

3.0 star property

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Photo gallery for Andrew Jackson Hotel, a French Quarter Inns Hotel

View from room
Front of property
Reception
Exterior
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
919 Royal St, New Orleans, LA, 70116
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Café du Monde
    ‪3 min walk‬
  • Place, Jackson Square
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room - One King Bed

Standard Room - One King Bed

Standard Room - One King Bed

8.4 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - One Queen Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Standard Room - One Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Andrew Jackson Hotel, a French Quarter Inns Hotel

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Andrew Jackson Hotel, a French Quarter Inns Hotel offers 21 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains.

Our customers tell us they can't get enough of Andrew Jackson Hotel, a French Quarter Inns Hotel's great location. During your stay, you're just a quick walk from Bourbon Street. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bourbon Street and 4 minutes by foot from French Market
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Andrew Jackson Hotel, a French Quarter Inns Hotel, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces.

This Victorian New Orleans hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 56.69 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1830
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 5.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 56.69 per night (1640 ft away)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andrew Jackson Hotel New Orleans
Andrew Jackson New Orleans
Hotel Andrew Jackson
Andrew Jackson Hotel a French Quarter Inns Hotel
Andrew Jackson Hotel® a French Quarter Inns® Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel New Orleans

Andrew Jackson Hotel, a French Quarter Inns Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. Parking was more than we wanted to pay so I advise parking somewhere else.
Stayed 1 night in Nov 2025

8/10 Good

Shera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Thanks Cassidy for the upgrade and recommendations. Area is awesome close to everything… Finally comfortable beds, and an outdoor courtyard to smoke , as well as morning coffee. Almost perfect 4.5 stars would have been 5 but a couple little but unimportant things at least to us. Smaller rooms. Could have used a chair or safe or microwave although fridge was great. And water pressure could have been better. All those are little things in comparison as all the important things got a perfect score. Thanks agin would recommend
Smoking courtyard
Stayed 3 nights in Nov 2025

6/10 Okay

kristie

Travelled with partner
staff was helpful and prompt in handling concerns. The room was dated which was to be somewhat expected due to age of hotel, but the thermostat was falling out of the wall, actually looked like it was barely hanging in the wall. Toilet ran constantly and TV really didn't work. Of course, we were feeling good enough by the evening none of that mattered lol. I understand not messing with the integrity of the historicness of the hotel, but simple cosmetic fixes could make it a difference in the astheicness of the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Stayed 2 nights in Nov 2025

8/10 Good

Eve

Liked: Staff & service
The AC was good, the room was clean when I first arrived but housekeeping doesn’t really make it much more clean after your stay. They only change the towels and bins. I didn’t have a bedside lamp or hairdryer in my room which would have been nice. The facilities do need a lot of TLC but the age of the property has a very charming quality and the courtyard is beautiful. I would request to not stay in the lobby rooms as it is incredibly loud. I had to swap rooms for a courtyard room and after that I had a pleasant stay.
Stayed 7 nights in Oct 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service
The staff was great very helpful with what ever you ask about.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the staff. I did not like the loud music late at night and the construction early in the morning across the street
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
Clean room wonderful atmosphere and wonderful front desk staff
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First lets start with the amazing leroy!!!!! If you go back go back just to see leroy he makes the whole process super easy he took care of everything and always on time.over all all staff was great stay was comfortable! We enjoyed our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gypsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was emaculate, staff was fabulous and we had a great time!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon Lee

Stayed 3 nights in Oct 2025

6/10 Okay

cristina

Stayed 2 nights in Oct 2025

10/10 Excellent

Katrina

Stayed 3 nights in Oct 2025

10/10 Excellent

Jim, supply

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and parking was fast and easy, perfect location!
Stayed 1 night in Oct 2025

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed with this place! Please please check your room bed & mattresses. They gave us room 210 and it was absolutely shockingly disgusting! The room was dirty, dusty, bugs, old opened beer cans left inside the closet but the worse part was the bed. The sheets looks dirty and stained and after seeing a comment about bed bugs we decided to check the bed sheets closely and the mattress. When we removed all sheets including the mattress protector what we found on the mattress was insane! There was a huge stained that looked like dry blood that covered most of the top part of the mattress alongside with several other stains throughout. We were truly in disbelief. We immediately grabbed our luggage and notified them we did not feel comfortable staying there after what we saw. We were so excited to stay here, we understand the hotel is older and expected the room not to be in this perfect condition, but this was just a disappointment. To top it off, the REFUSED TO REIMBURSE US OUR MONEY!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Dominic

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really run down. So much potential but needs a good clean and maintenance. No coffee machines in room although coffee is available in reception. No hot water during our stay but were offered a room swap, just for how long it hasn’t been working or will it ever be fixed don’t know. We were refunded the $9.95 per night fees as compo. Great location, bit grotty oh and it’s haunted. A ghost busters/paranormal tour rocks through around 8 til 10 in the quaint courtyard. If you want something different stay here but not really the best. Would not stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Abby at the front desk was amazing. She was so valuable and helpful to us during our stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Moe

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra
Stayed 2 nights in Sep 2025

2/10 Terrible

Felix

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend staying here
Stayed 3 nights in Sep 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and charming hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Renee

Stayed 3 nights in Sep 2025

10/10 Excellent

Salvatore, Brigantine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leroy, in particular, was super helpful and always went out of his way to ensure that our needs were met. Whether we needed recommendations for local restaurants or assistance with navigating the city, he was always happy to lend a hand. The housekeeper was also deserving of special mention. She took great pride in her work, making our room feel welcoming and clean on every request. Her attention to detail was impressive, and she always made sure that our room was stocked with fresh towels and amenities. Throughout our stay, we felt like we were treated like family, and the staff's dedication to providing exceptional service was evident in every interaction. From the moment we arrived to the moment we departed, our experience at the hotel was nothing short of wonderful.
My friend did the balloons for me
The courtyard outside
Stayed 4 nights in Aug 2025

10/10 Excellent

danny, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big shout out to Leroy,Abbey, Trey and the rest of the staff for the warm welcome and outstanding service. That includes the ghosts as well
Stayed 4 nights in Aug 2025