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Andrew Jackson Hotel, a French Quarter Inns Hotel

3.0 star property

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Photo gallery for Andrew Jackson Hotel, a French Quarter Inns Hotel

View from room
1 bedroom, premium bedding, blackout curtains, iron/ironing board
Interior entrance
Exterior
Superior Suite, 2 Queen Beds | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
919 Royal St, New Orleans, LA, 70116
  • Bourbon Street
    ‪2 min walk‬
  • Jackson Square
    ‪5 min walk‬
  • Canal Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room - One Queen Bed

1 bedroom, premium bedding, blackout curtains, iron/ironing board

Standard Room - One Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

Standard Room - Two Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

View from room

Superior Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - One King Bed

Standard Room - One King Bed

Standard Room - One King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Andrew Jackson Hotel, a French Quarter Inns Hotel

Historic hotel in New Orleans with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden and a front-desk safe.
Andrew Jackson Hotel, a French Quarter Inns Hotel offers 21 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains.

Our customers tell us they can't get enough of Andrew Jackson Hotel, a French Quarter Inns Hotel's great location. During your stay, you're just a quick walk from Bourbon Street. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bourbon Street and 4 minutes by foot from French Market
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Andrew Jackson Hotel, a French Quarter Inns Hotel, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces.

This Victorian New Orleans hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 47.90 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1830
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 5.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 47.90 per night (1640 ft away)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andrew Jackson Hotel New Orleans
Andrew Jackson New Orleans
Hotel Andrew Jackson
Andrew Jackson Hotel a French Quarter Inns Hotel
Andrew Jackson Hotel® a French Quarter Inns® Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel Hotel
Andrew Jackson Hotel, a French Quarter Inns Hotel New Orleans

Andrew Jackson Hotel, a French Quarter Inns Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It was walking distance from Bourbon Street, many shops, bars, and restaurants. It was in a quiet area. The rooms could use some attention. The floor in our room needed some fixing. But overall great place!
Stayed 5 nights in Mar 2025

6/10 Okay

Roger

Travelled with family, Travelled with group
Disliked: Amenities
Need to do upgrades minor repairs .paint pilling on the outside rooms Needs Upgrades Upgrades repairs
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service
Old fashioned hotel, clean, no coffee maker in the room, no hot water in the shower.
Stayed 3 nights in Jan 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
I recieved an additional charge on my credit card that I was not aware of. I was suposed to pay 43.68 at the property, but I was charged an extra 48.64 for a total of 92.32. they say it's a credit card processing fee that was not part of my receipt from Expieda. the only thing I was told to pay at the hotel 43.68 destination fee and other fees.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying here. Will come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything. Great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice small hotel right on Royal St. staff is fantastic, especially Abby at the front desk. My only issue is don’t stay in room 101 it’s a 2 queen and is the only room ground level on Royal street and connected to the lobby. It is loud from 10am with street performers until forever and you can hear everyone come in the building and conversations of people walking past. It’s a famous building so tours stop outside your room all the time and you can hear everything.
Stayed 3 nights in Feb 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

We stayed here super bowl weekend so knew the prices were inflated. We spent a tremendous amount of money to stay here. The pictures on the web site looked great. The hallway to our room was very dirty. The room itself was disgusting. The bed sheets were brown. We asked for new sheets and those weren't much better. The vents in the room had black mold and the other one was caked with dirt and dust. I had white sox that I wore in the room and the bottoms became black from walking on the floors. The bathroom vanity was so close to the sink yo were almost hitting your knees and the vent in that room was falling off. I have never in my life stayed in such a dirty, disgusting room. The only redeeming factor of the hotel was its' location.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paint peeling in bathroom and bedroom on ceiling and doorway. Vent in the bathroom and bedroom on the ceiling were dirty and rusted. Water and sink had no pressure had to wash hands in the bathtub. When checking out exiting the room and going down to the lobby. A gentleman was sitting on the steps that was homeless. Safety is a major issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted my husband to have a real New Orleans experience, and they did not disappoint. I did have to work on an end table because there are no desks, so I could have stood a little more facility, but we did get one of the smaller rooms! the staff was friendly, there was free coffee, and it was conveniently located to everything we needed!
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Hotel Stay-thank goodness it was only 2 days

If it is comfort, modern convenience, or cleanliness-this hotel(motel) is NOT the one. The window lever in the bathroom was hanging and about to fall off, drywall/plaster cracked and painted in ver with a different color, baseboard in bathroom falling off, dust for 50 years built up on the vent over the bed, mattress was sunken in on one side, gap around the entire door leading to the outside, chain on door was broken, and we could hear every word that was spoken and every footstep outside of our room.
Dirty light
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
A decent hotel in a historic property that is in a great location. Bathroom could use a renovation.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Amie

Disliked: Property conditions & facilities
This place really sucked. It's not worth the price. I also wish I didn't book through Expedia - they were no help at all. My brother and I were put in room 101. It's right in the lobby and right on the street. It's extremely loud, which wouldn't have been so bad, except that there was no hot water. They said would get it fixed and they didn't. We couldn't have a shower for the duration of our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Marshall W, JERSEY CITY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Wendy

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this pet friendly hotel. The staff was friendly and there was always coffee in the lobby. Easy to walk to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel Highly Recommend

Had a wonderful time at Andrew Jackson Hotel. The staff was very helpful about where to go and not go. The hotels location was perfect close to coffee shop, great little diner and a really cool bar, that's the oldest in the USA. A block from Bourbon St.
Stayed 5 nights in Dec 2024

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love New Orleans and getting to stay in a hotel central to many places and walkable to even more, plus it had a courtyard, was all we needed. The rooms are small and old but if you’re like us, it’s just a place to sleep for the night after you’ve been out and about all day so it never bothers us.
Stayed 5 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find..
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024