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Hilton Garden Inn New Orleans French Quarter/CBD

Property class: 3.5

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Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Exterior
Lobby
Deluxe Room, 1 King Bed
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
821 Gravier St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower), City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower), City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub, City View

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn New Orleans French Quarter/CBD

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and valet parking.
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn New Orleans French Quarter/CBD's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Immaculate Conception Church and 6 minutes by foot from Lafayette Square
  • Cats and dogs welcome for a fee
Hilton Garden Inn New Orleans French Quarter/CBD offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1991 square feet (185 square meters) and includes conference space. The business-friendly Hilton Garden Inn New Orleans French Quarter/CBD also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Khadijah

Stayed 1 night in Jan 2026

8/10 Good

ariana

Travelled with partner
Liked: Cleanliness, amenities
Location was perfect and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, Valet, and front desk. Room very clean and comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zandrea, Fayette

Stayed 1 night in Jan 2026

6/10 Okay

Jaci

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
First, the smoke detector was hanging from the ceiling. The shower head sprayed everywhere and the adjustment did not work. The hotel had only 2 guest washers and 1 guest dryer (not enough for the occupancy of the hotel).
Stayed 4 nights in Jan 2026

2/10 Terrible

Sorayia Khanoum

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the worst experience ever. They send us to a room that was not ready. Sheets on the floor, no towels and so on. Called the front desk and a guy came with some queen size sheets for our king bed. We had to change the sheet ourselves. They promised the next day the staff will clean up the room and change the sheets. No body showed up. We informed the front deck they kept apologizing but no work was done. The hotel was so under staffed. Never will go back to this hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dustin

Disliked: Cleanliness, staff & service, amenities
Staff was disrespectful rude at times. Tub was dirty and had some kind of red substance on the bottom and would not drain as well. The handle to the shower kept falling off. As well as the handle to the bathroom door that would hardly shut kept falling off as well. Addressed it with staff which they said it would get looked and no one ever came
Stayed 3 nights in Jan 2026

8/10 Good

Mia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Jan 2026

8/10 Good

Lauren Fitts

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn, Clarksville

Liked: Cleanliness, amenities, property conditions & facilities
Wonder staff.
Stayed 1 night in Jan 2026

8/10 Good

Barbara

Stayed 2 nights in Jan 2026

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 4 nights in Jan 2026

6/10 Okay

kaoruko, Ashland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room’s bathroom; the sink’s drainage was unusable. Didn’t drain. The showerhead had leak and after it was water all over the floor after shower. Luckily, I was able to connect them w text. They fixed them. But after the engineer left, tge door wasn’t locked (!) and the bathroom was dirty with no towels. I eventually made them fixed, but I cleaned the mess by myself. Otherwise, it was good. I might have been unlucky.
Stayed 2 nights in Jan 2026

4/10 Poor

Teri

Travelled with partner
'I had booked the room in December and it was paid in full to have a delux room with king bed and a view. When i got the to check in they said the hotel was overbooked and took them almost 30 minutes to get us a room. Ince we got the room it did not have a view, which i was upset about Esperanto because i booked a room wth ond. I was frustrated and upset dealing with that.
Stayed 2 nights in Jan 2026

4/10 Poor

Dawn

Travelled with partner
We checked into this hotel for one night post cruise. We discovered that our live tv channels were not working. No one answered the phone so I went down to the front desk. She told me that someone would come up to the room. 2 hours later no one came. We were able to figure out the issue on our own, but could not get the volume to turn up past a whisper. The master volume on the tv was turned down. We went to dinner and when we came back I went down to the front desk again - this was at 6:30pm. I was told that someone would come up. No one ever came up. The next morning when we tried to shower we discovered that there was no way to turn the shower head on, only the tub spout worked. We left as we had a flight to catch. The night stay was cheap, but I do expect a working tv and shower.
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Ac stopped working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hayley

Stayed 4 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

angelita

Liked: Cleanliness, amenities, property conditions & facilities
My first time staying at this particular Hilton and would say.. I would gladly stay there again. The staff were all really great and the room was immaculate.
Stayed 1 night in Jan 2026

10/10 Excellent

Kaley

Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great Saturday the Bar tender was the best very comfortable with hair. Was on the shower wall other than that everything else was marvelous
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Front desk guy was fantastic!
Stayed 1 night in Jan 2026

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
It was a terrible experience at this hotel, super dirty, carpet so many stains, everything was dusty the shower dirty. We ask to clean the room and they never did, we stay here for 5 days and they never clean or hotel room. Even when I go to the front desk 2 times to ask them, front desk people are so rude but is the night shift only. I will never stay at this hotel again and I will never recommend it
Stayed 4 nights in Dec 2025

8/10 Good

RONALD, HAMPTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Location was great.
Stayed 3 nights in Dec 2025

8/10 Good

Ashutosh

Travelled with family
Liked: Cleanliness
Clean room and good staff. Great location.
Stayed 2 nights in Dec 2025