Hyatt House New Orleans/Downtown

3.5 star property

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Outdoor pool
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Dinner served
Hypo-allergenic bedding, down duvets, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Smoothie King Center
    ‪8 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room One King Bed High Floor

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

High Floor Studio King Suite

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.6 out of 10
Exceptional
(110 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(69 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.6 out of 10
Exceptional
(37 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt House New Orleans/Downtown

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Hyatt House New Orleans/Downtown gets high marks from our customers. During your stay, you're just a quick walk from Caesars Superdome. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

Guests are served free self-serve breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1080 out of 1397 reviews
Rating 8 - Good. 215 out of 1397 reviews
Rating 6 - Okay. 66 out of 1397 reviews
Rating 4 - Poor. 19 out of 1397 reviews
Rating 2 - Terrible. 17 out of 1397 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

JiYong

Stayed 1 night in Dec 2025

10/10 Excellent

Keosha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
It the best hotel I done stayed in New Orleans. I will definitely book again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Percy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything from nice hotel, nice staff, nice room and the food.
Stayed 1 night in Dec 2025

10/10 Excellent

Jade

Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything! Front desk was extremely helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline, Hackberry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. Staff was very friendly. Beds were comfortable. Breakfast was great, many selections. Parking was easy once you figured out where to park. Great location. Walking distance to Smoothie King And Superdome. Many restaurants in walking distance. Less than a mile to walk to Burbon Street.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chantal

Liked: Cleanliness, property conditions & facilities
Very clean room and the breakfast was delicious. Loved the location
Stayed 2 nights in Dec 2025

6/10 Okay

Sharon

Stayed 2 nights in Dec 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh and delicious. Plenty of options for everyone.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shevin Terrell

Liked: Property conditions & facilities
Nice place
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Alban

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional place to share. Everyone in our group enjoyed the facilities and convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities
Room was OK. couple issues....One was that there were no blankets in room. Had to ask. The second was no one emptied our trash during our stay and made beds at least.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bernice

Stayed 1 night in Dec 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Jiannan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good breakfast, and convenient location. But constant noise from utilities (or some thing else) on the side facing superdome and frequent noise from the roof.
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location within a safe walking distance from Smoothie King Center. Great staff. Clean and spacious rooms with really nice showers.The beds were perfect! The hotel also offered a delicious, full breakfast bar daily. And we were pleasantly surprised by the Dave & Buster’s attached to the hotel. We can’t wait to return!
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The A/C cut off every hour throughout the night and got hot. Beautiful hotel and this is the first time we’ve had an issue here over four stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Kody

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast bar was outstanding! The whole hotel experience here was honestly the best I’ve ever had in New Orleans. I will be a repeat guest anytime I come that way!
Stayed 1 night in Dec 2025

10/10 Excellent

lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk couldn't have been nicer or more helpful. The room is a bit dated, water would be nice but the size is great, everything comfortable. Large bathroom much appreciated and only thing missing is a magnified mirror. Would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Odarrius, Jackson

Stayed 2 nights in Dec 2025

10/10 Excellent

Randy, Cuba

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. A little hard to find and park. Staff was very friendly. Wonderful continental breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

venise

Great hotel, excellent room g
Stayed 4 nights in Dec 2025