InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Exterior
Lobby sitting area
Meeting facility
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(107 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, 4-minute walk to Canal Street
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
InterContinental New Orleans by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests love the restaurant and room service
  • Just a 4-minute walk from Canal Street and 6 minutes by foot from Bourbon Street
  • Cats and dogs welcome for a fee
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Reviews

InterContinental New Orleans by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1163 out of 1742 reviews
Rating 8 - Good. 345 out of 1742 reviews
Rating 6 - Okay. 122 out of 1742 reviews
Rating 4 - Poor. 49 out of 1742 reviews
Rating 2 - Terrible. 63 out of 1742 reviews

Reviews

10/10 Excellent

Camika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Front desk was very nice and welcoming very nice hospitality environment even the guest treated each other like family
Stayed 1 night in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a $30 resort fee per stay we were not aware of when you dont book directly with hotel which increased the price. Hotel bar and restaurant closes at 10pm which was disappointing but they have an amazing bread pudding and the best lemon drop alcoholic drink ive had.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shantrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great stay. The only minus was the tub/shower was moderately clogged and water would fill up.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shindana

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be close enough to the French Quarter and Bourbon Street that you can walk but not so close that you can’t escape and get rest, I highly recommend. The staff was excellent and the price was right. We’ll be back next year.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Amazing ladies at the front desk in the evening
Stayed 4 nights in Aug 2025

10/10 Excellent

Miketa

Liked: Cleanliness, staff & service, property conditions & facilities
The restraints
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered the hotel, late on the first night of my stay due to a delay in travel, the staff took care of me like I was family. They consistently checked in to make sure I was OK. And we’re super helpful whenever I had a question. I feel very fortunate to have gotten to stay there and have this sort of experience. Highly suggest!
Stayed 2 nights in Aug 2025

2/10 Terrible

Kisha

Liked: Staff & service, amenities
We checked in and our room and it was infested with roaches. Then moved to another room and roaches were in that room as well and on the wall walking to the new room.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel, minutes from everything. Walkable and right by trolleys. Black away from Canal street. Service and staff were excellent.
Stayed 3 nights in Aug 2025

4/10 Poor

Vicadel

Liked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

Kwaku

Stayed 2 nights in Aug 2025

8/10 Good

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, pillows and mattress ok. The extra fees added are not included in the price on the site. There are additional daily fees.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located, on the trolley line and had so many restaurants surrounding it. The staff was amazing! Will definitely stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Stayed 1 night in Jul 2025

8/10 Good

Michael, Euclid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and staff very accommodating. Parking is expensive, $60 a night for valet, off site parking is $40 or more per night with no in and out privileges, so valet was the more economical choice. On site restaurant served grear food and drinks.
Stayed 3 nights in Jul 2025

6/10 Okay

Lynette

Liked: Cleanliness
I liked that when I arrived I was able to check in approximately an hour early and it went smoothly. I received an automated text in about 30 to 40 minutes later asking if everything was okay with the room and I replied yes, about 30 minutes after that someone tried entering my room with a room key. Luckily, I had the latch on the door preventing them from fully entering. I then heard a mans voice on the other side and I yelled why are you coming in here he did not respond. I immediately called and reported it to the front desk and the manager called me back on the phone. I then requested to be moved to another room. It was explained to me that it was a 3rd party contractor that wasn't aware someone was currently booked for the room, a lady was coming to restock the fridge. I then stated it wasn't a woman it was a man and no knock . She said she understood, would send up a bellman and new keys. Later in the day I went to the front desk to speak to the manager and she came out and stated the first night stay was removed from my bill. I later found out the next day when speaking with the 3rd party contractor that there are no men on their staff. It was truly unnerving and not quite the welcome i was expecting during my visit. There was also a missing bottle of wine from the mini bar when I moved to the new room, so I let the 3rd party know and made her aware that i had taken a picture.I had noticed there was one in it's place in the original room. The hotel has become dated.
Stayed 3 nights in Aug 2025