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New Orleans Marriott Metairie at Lakeway

Property class: 4

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Photo gallery for New Orleans Marriott Metairie at Lakeway

A modern hotel with a glass facade, prominent signage, and a well-lit entrance.
A hotel room with a sofa, chairs, a dining table, a TV, and a view of the sea.
A bar area with a high ceiling, hanging spherical light fixtures, and a television screen displaying a program.
A spacious lobby with a modern chandelier, a reception desk, and a decorative floor pattern.
A modern restaurant with a large mural, wooden tables, and a mix of seating options including sofas and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3838 N Causeway Blvd, Metairie, LA, 70002
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪4 min drive‬
  • Place, Caesars Superdome
    ‪13 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a view of the city.

Room, 1 King Bed

8.4 out of 10
Very good
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A hotel room with a flat-screen TV, a checkered armchair, a desk with a lamp, a telephone, and a clock on the wall.

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Concierge Room, Club Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a view of the city.

Concierge Room, Club Room, 1 King Bed, Lake View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a television, a red chair, and a view of the ocean through the window.

Room, 1 King Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a computer and a TV, a chair, and a view of the ocean.

Room, 1 King Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Concierge Room, Executive Suite, 1 Bedroom

A hotel room with a flat-screen TV, a checkered armchair, a desk with a lamp, a telephone, and a clock on the wall.

Concierge Room, Executive Suite, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a TV, a red chair, and a view of the ocean.

Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Pontchartrain View)

A hotel room with two beds, a desk with a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds (Pontchartrain View)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window offering a city view.

Club Room, 2 Double Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a small table with a lamp, and a large window offering a view.

Club Room, 2 Double Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds

8.8 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a TV, and a red chair.

Room, 2 Double Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a view of the city.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A coastal cityscape with a bridge, road, and parking area.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a view of the city.

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a view of the city.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a bed, a desk with a TV, a chair, and a view of the ocean.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk with a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a television, a red armchair, and a view of the ocean through a large window.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

New Orleans Marriott Metairie at Lakeway

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
New Orleans Marriott Metairie at Lakeway offers 220 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 27-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at New Orleans Marriott Metairie at Lakeway. During your stay, you're just a quick walk from Metairie Business District. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from City Park and 10 minutes from Caesars Superdome
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5140 square feet (478 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly New Orleans Marriott Metairie at Lakeway. For a fee, parking is available.

This 4-star Metairie hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
BISTREAUX Metairie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Market - This café serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 24 per day; includes in/out privileges)
  • Covered valet parking on site (USD 26 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BISTREAUX Metairie
  • Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,140 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch smart TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person
  • Covered self parking fee: USD 24 per day (in/out privileges)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lakeway Marriott Metairie
Lakeway Metairie
Marriott Lakeway
Marriott Lakeway Metairie
Marriott Lakeway New Orleans
Marriott Metairie Lakeway
New Orleans Marriott Lakeway
New Orleans Marriott Lakeway Hotel
New Orleans Marriott Lakeway Hotel Metairie
New Orleans Marriott Metairie Lakeway
New Orleans Marriott Metairie Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Hotel
New Orleans Marriott Metairie at Lakeway Metairie
New Orleans Marriott Metairie at Lakeway Hotel Metairie

New Orleans Marriott Metairie at Lakeway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 541 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 125 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was amazing and went above and beyond to help guests. We had a wonderful stay. The breakfast was good and the view was beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rameiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was amazing down to the housekeeping and the staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff! Love the Starbucks on first floor!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, safe and professionally managed. It is a gem in Metairie!!! I won’t stay anywhere else!!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clran room very nice staff , hotel was very clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional clean environment great location awesome breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mattie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar selection, good food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, will go out of your way to make your stay amazing. We got an upgraded room with a view of the lake. Bed was comfortable, room was clean but the carpet had bad stains in it. I would definitely recommend to replace carpet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devin and Mya made our stay extra special. It was our anniversary and we decided to celebrate with a staycation. They were helpful and attentive during our stay. We would definitely rate them a 10/10.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great location and I enjoyed my stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Arlyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of the young man was excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diontre

Liked: Cleanliness, property conditions & facilities
I would recommend this hotel to any and everyone.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and professional. The breakfast buffet is fantastic too ! Thank you for a great stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short overnight stay, only headache is that the main entrance isn't on the main road so Uber pick up location on property changed for every pick up & caused confusion for the drivers.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Thomas

Terrible parking garage
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

EBBY

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and staff was very courteous.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Terriakea

Liked: Cleanliness, amenities, property conditions & facilities
Every time I visit New Orleans this is my go to hotel. Awesome customer service and very clean hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and the staff was very friendly and helpful!!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sandra M

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tyus

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All common area carpeting needed to be re-stretched as it buckled everywhere. My room carpet was taped together with masking tape. Breakfast was good, everyday fare. Lunch/drinks in the restaurant were limited but good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Always a favorite, never disappoints!
Stayed 2 nights in Dec 2025