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Sheraton New Orleans Hotel

4.0 star property

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Photo gallery for Sheraton New Orleans Hotel

A spacious lobby with a central seating area, large windows, and a decorative metal sculpture.
A modern kitchen with a marble island, large windows, and a city view.
A historic building with a classic facade, a modern glass extension, and a street intersection with traffic lights.
A spacious hotel lobby with a high ceiling, large windows, and a patterned carpet.
A spacious living room with a large sofa, armchairs, and a coffee table. There is a dining area with a table and chairs in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
500 Canal St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(117 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and framed artwork on the wall.

Club Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Club Room, 2 Double Beds

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV mounted on a dark wooden cabinet, a round coffee table, a patterned armchair, and a desk with a lamp.

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV, a sofa, a coffee table with flowers, a desk, and a chair.

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

A high-rise hotel room with a large city view, a blue sofa, patterned armchairs, and a round table with a lamp.

Club Suite, 1 Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Restaurant
  • Air-conditioning
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The price is €101
includes taxes & fees
16 Aug - 17 Aug
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About this property

Sheraton New Orleans Hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sheraton New Orleans Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Canal Street and 4 minutes by foot from Bourbon Street
  • Dogs welcome for a fee (restrictions apply)
Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 60 meeting rooms, and limo/town car service. Event space at this hotel measures 105996 square feet (9847 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Roux Bistro - This bistro serves breakfast and lunch. Open daily.
Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 62.15 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 28 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelican Bar
  • Roux Bistro
  • Starbucks Coffee

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105,996 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 12 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 62.15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Sheraton New Orleans Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1087 out of 1678 reviews
Rating 8 - Good. 330 out of 1678 reviews
Rating 6 - Okay. 133 out of 1678 reviews
Rating 4 - Poor. 78 out of 1678 reviews
Rating 2 - Terrible. 50 out of 1678 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, staff was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SoYoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the room was clean, and the staff was very friendly.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Room was great and location was amazing
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities
lovely stay at a lovely hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean, comfy beds
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brittany

My stay was great while visi
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean, quiet room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ahkea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. Friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tamika

Liked: Cleanliness
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Meilin

Location and view!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar and restaurant area! Relaxing and entertaining. Food and drinks were very good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and very convenient location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, pool was clean too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge and staff was awesome
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Well located to everywhere you want to go in New Orleans
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite whe staid in was loveable with an exceptional view of the city and River as well as it's amenities and maintenance.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and greater burgers at the lobby restaurant. The gym is very good and big. Centrally located in French Quarter, but away from noise. Perfectly located for the NOLA Jazzfest.
Stayed 4 nights in Apr 2026