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The Westin New Orleans

4.5 star property
VIP Access

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Photo gallery for The Westin New Orleans

Reception
Presidential Suite, 1 Bedroom, River View | Living room
Property amenity
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
100 Rue Iberville, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(194 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(96 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(21 reviews)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • 93 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 167 sq m
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New Orleans

Luxury hotel with a restaurant connected to a shopping center in New Orleans
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Just a 3-minute walk from Canal Street and 3 minutes by foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Bistro at the Bend - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Observatory Eleven - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1721 out of 2317 reviews
Rating 8 - Good. 351 out of 2317 reviews
Rating 6 - Okay. 133 out of 2317 reviews
Rating 4 - Poor. 59 out of 2317 reviews
Rating 2 - Terrible. 53 out of 2317 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anna Liza

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location was convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kabron

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service
Great location, good service. Parking is $65 per day which is more expensive than average. Complementary services are good!
Stayed 2 nights in Sep 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to a riverfront room which was nice, but they have added a $30 per day resort fee. The carpet was a little worn, but the bed was comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great views of the city. Friendly staff . Everything was better than i expected.
Stayed 3 nights in Sep 2025

2/10 Terrible

MARCELLINA

Disliked: Staff & service, room comfort

You may experience racial profiling.

It is over a week now and i am still waiting for the call and or acknowledgement from the management after very rude service and racial profiling at the observatory bar. Even at check out the problem was not acknowledged. Safe to say this is not a very safe or welcoming environment for all and sone of the staff are vile. In my case it would be a lady named Brenda. I was given an address to email by a nonchalant front desk staff named Elvie, she provided the staff members name. Unsure if it is even correct. I called Expedia after the encounter as i had zero confidence in the respinse. Expedia was provided with a new address and reassurance that someone in the management team would check in on me. I sent the email to the new address. Still waiting.
Stayed 4 nights in Aug 2025

6/10 Okay

Dakari Lowell

Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Soraya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Nola is the perfect location to enjoy New Orleans. While in the center of everything, the location is quiet and relaxing with great views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always friendly and courteous.
Stayed 5 nights in Aug 2025

8/10 Good

Alexey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of The Westin Hotel located 3 minutes walking distance from the river, I consider this area as area around the hotel. And it's terrible. So many rats in dark time. The city, mayor or governor Must to do something. It never was like that. This hotel will never be attractive for me again if the situation stays the same!!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect weekend getaway!
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
View of the river from my room was so nice, breakfast was very good, and bed was extremely comfy :) Would definitely visit again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Grechko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All was good. Parking prices are ridiculous. Everything seems to have a service fee. Took away from a great time. I will not return
Stayed 1 night in Sep 2025

10/10 Excellent

Diane M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a very convenient place. There’s lots of things to see in walking distance. I love that it’s on the Mississippi river and you wake up and look out your window and see the sun rising. It’s a beautiful hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

TERESA

Stayed 2 nights in Sep 2025

8/10 Good

LeToya-Cecile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Heavenly’s are always amazing, the management were very accommodating. Great location, great trip
Stayed 4 nights in Sep 2025

10/10 Excellent

Davis

Stayed 3 nights in Aug 2025

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Everything and everyone was so amazing. The room was so nice and clean. I would definitely recommend Wenstin Hotel in New Orleans.
Stayed 4 nights in Sep 2025

10/10 Excellent

Caroline

Stayed 3 nights in Sep 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025