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The Westin New Orleans

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Reception
Meeting facility
Presidential Suite, 1 Bedroom, River View | Living room
Premium bedding, pillow-top beds, in-room safe, desk
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Royal Street
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(207 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(68 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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4.8 out of 5, Exceptional, 2,008 reviews
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About this property

The Westin New Orleans

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 462 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Just a 3-minute walk from Canal Street and 4 minutes by foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 13 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25918 square feet (2408 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Bistro at the Bend - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Observatory Eleven - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2039 out of 2733 reviews
Rating 8 - Good. 415 out of 2733 reviews
Rating 6 - Okay. 158 out of 2733 reviews
Rating 4 - Poor. 63 out of 2733 reviews
Rating 2 - Terrible. 58 out of 2733 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Trina

Liked: Property conditions & facilities
Disliked: Cleanliness
My ID was taken from my room
Stayed 1 night in Feb 2026

10/10 Excellent

Valerie, Buda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, very helpful and friendly staff and the rooms were nice and spacious and the bed extremely comfortable. Would definitely stay here again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jamilah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2026

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Staff were pleasant, especially the doormen out front. I would not say the hotel is overly nice. It could be great again, but it looks like routine maintenance is being skipped everywhere you look. Just for instance, the bathroom in our room had a vent that was visibly full of dust, like it had not been cleaned in perhaps 15 years. Just one of many noticeable things, when they are charging top dollar. Also, the train going by in the middle of the night every night screaming for 10 minutes at a time is very jarring, and we could hear it clearly from the 26th floor. The location is decent, the views are pleasant, the lobby is pretty. Overall though, I would choose a different hotel for our next New Orleans visit.
Stayed 3 nights in Feb 2026

8/10 Good

Juleen

Liked: Cleanliness, staff & service, amenities
Clean room, beautiful setting, near everything!
Stayed 1 night in Feb 2026

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The location was good. Unfortunately, the room was propped open when we arrived and then someone from staff let themselves in without knocking. The room service menu was not what it showed online. The shampoo ran out but even after requesting more, no one refilled it. The mirror was broken. Asked for replacement and no one did anything. Just not up to the standard expected for this type of hotel and cost.
Stayed 4 nights in Feb 2026

6/10 Okay

Ezenwanyi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room service was inconsistent and not thorough.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 5 nights in Dec 2025

8/10 Good

Roger

Stayed 2 nights in Jan 2026

10/10 Excellent

Christine Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, clean, and the staff was exceptional.
Stayed 5 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, great location, quiet. Would stay here again
Stayed 3 nights in Jan 2026

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and great location. I didn't like the extra resort fee
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra g

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!!! Beautiful view, great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2026

10/10 Excellent

Donna L

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was gorgeous! Very conveniently located to the tourist attractions. Staff couldn’t do enough to accommodate us. Courteous from doormen to wait staff. The cocktail lobby was on the cooler side but, it was extremely cold that day. Room was so comfortable, very clean and neat.
Stayed 4 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 2 nights in Jan 2026

10/10 Excellent

Jackie

Great location, room was clean, staff was very friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Stayed 2 nights in Jan 2026

10/10 Excellent

Kayla

Business traveller
Liked: Cleanliness, amenities
Very clean room! Up to date amenities and friendly AND helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service
First room was not clean and bed was disgusting. The hotel immediately moved us to a clean room. Everything was fine after that.
Stayed 2 nights in Jan 2026

10/10 Excellent

Phillip

Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca W.

Liked: Cleanliness, staff & service, amenities
The room was their standard room and very spacious, beautiful with a fantastic view of the city
Lobby bar area
Live music in the lobby
Standard king room with a city view
City view
Stayed 1 night in Jan 2026