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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Property amenity
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
38-15 9th St, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Studio Suite With Sofa Bed

  • Sleeps 3

Queen Studio With Sofa Bed-Hearing Accessible

  • Sleeps 3

2 Double Beds

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Dbl Mobility Access W/ Ri Shwr

  • Sleeps 4

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About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at DoubleTree by Hilton Long Island City, NY, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
There's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Long Island City, NY. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Long Island City, NY was completed in August 2024.

This 4-star Long Island City hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 298 out of 692 reviews
Rating 8 - Good. 174 out of 692 reviews
Rating 6 - Okay. 106 out of 692 reviews
Rating 4 - Poor. 51 out of 692 reviews
Rating 2 - Terrible. 63 out of 692 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monterey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel. Decent location, wingstop walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

The hotel was clean and comfortable. Staff was excellent. I had a small issue with the bathroom door that was repaired immediately. Close to Subway station.
Stayed 3 nights in Sep 2025

2/10 Terrible

Erik, Auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, noisy, dusty curtains. The shower had stains.
Stayed 1 night in Sep 2025

2/10 Terrible

elaine

They do not provide water
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Proximity to Manhattan
Stayed 1 night in Sep 2025

2/10 Terrible

Julie

Business traveller
Disliked: Cleanliness, amenities
My stay at the DoubleTree in New York was abysmal. The shower handle was broken and kept falling off. When maintenance came, they “fixed” it so that it only produced freezing cold water. I was forced to take an ice-cold shower that 1st night. The next morning, another attempt to repair it failed, and only then was I moved to a different room. Even then, the rooms lacked basic amenities such as a fridge or microwave. For a hotel of this brand, the experience was extremely disappointing and unacceptable.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The actual hotel and hotel property is nice, the area around Long Island City can be a bit sketchy. Overall our stay was 10/10, the location is super close to Manhattan and other very popular areas. Would recommend to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Syed Riaz Ali

Liked: Cleanliness, staff & service
The area was not nice. The hotel entrance was like 2 or 3 star hotel...
Stayed 2 nights in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Street noise before 7A.M. Take some earplugs if you are given a lower floor room.
Stayed 3 nights in Sep 2025

8/10 Good

Bonnie

Stayed 2 nights in Sep 2025

2/10 Terrible

Vijay

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Stay

The toilet was clogged, they came out at midnight unclogging it. then next day it happened again. We switched rooms, Next day only 1 bed out of 2 was made. Telling us we had stuff on the floor and they did not to open our bag? What does that have to do with our room being clean? We paid around $300 for a horrible stay, not the doubletree we are used to.
Stayed 3 nights in Sep 2025

10/10 Excellent

Euclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. My fav place to stay when I need a hotel outside of manhattan
Stayed 4 nights in Sep 2025

10/10 Excellent

Chorrae, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness
I stayed here because it was close to the venue for a wedding I attended. It felt safe enough, and it was clean, so it delivered ultimately on my two requirements for a hotel. That being said, it faces a giant power plant and is in a "struggling" part of Queens. It was generally quiet, but every 1.5 hours or so, there would be a lot of honking from the cars on the street below, and it woke me up a few times.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room to small, claustrophobic. No ice bucket. Dirty glasses. Glass door to bathroom.
Stayed 1 night in Sep 2025

6/10 Okay

Phoebe

Liked: Cleanliness, staff & service
The wall is very thin, you can hear clearly what people next door are saying. Not much stuff around the area, need to walk 15min to the closest subway station and commerce area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel overall was great, just can get noisy at night because of the area
Stayed 6 nights in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Aug 2025

2/10 Terrible

Stacy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is in an awful neighborhood. Limited food and shops. Have to walk through sketchy neighbors to get to the subway. Hotel itself was undesirable. Thin walls so you can hear everything. Especially the neighbors with the shared door to conjoin rooms. Constant car alarms and horns going off. Bathroom door is one of those sliding kind with a fogged glass window. You can hear, see and smell everything. One elevator was always no in use making it take forever to get up and down from your room. If you still choose to book here make sure your room is not near the elevators. They beep all night long. People also have zero self awareness while they wait for elevators and do not stay remotely quiet no matter the hour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stanley

Stayed 1 night in Aug 2025

10/10 Excellent

Gladston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at a great price
Stayed 1 night in Jul 2025

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2025

2/10 Terrible

Clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ad said it had a microwave and it didn't, there was no minibar and the coffee maker was broken.
Stayed 1 night in Aug 2025