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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Bar (on property)
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
38-15 9th St, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Studio Suite With Sofa Bed

  • Sleeps 3

Queen Studio With Sofa Bed-Hearing Accessible

  • Sleeps 3

2 Double Beds

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Dbl Mobility Access W/ Ri Shwr

  • Sleeps 4

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About this property

DoubleTree by Hilton Long Island City, NY

Along with a 24-hour fitness center, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at DoubleTree by Hilton Long Island City, NY, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
There's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Long Island City, NY. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Long Island City, NY was completed in August 2024.

This 4-star Long Island City hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 716 reviews
Rating 8 - Good. 178 out of 716 reviews
Rating 6 - Okay. 108 out of 716 reviews
Rating 4 - Poor. 52 out of 716 reviews
Rating 2 - Terrible. 66 out of 716 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 4 nights in Nov 2025

4/10 Poor

Master

Liked: Cleanliness
Floor was very loud i couldnt sleep. Staff on the floor juat talking on the phone loudly. Rooms were very small and tbere was no parking for guests thats a disappointment especially for guests on the road traveling like me. Front desk was very nice and helpful though.
Stayed 2 nights in Nov 2025

6/10 Okay

adriana

Business traveller
Liked: Staff & service, property conditions & facilities
No tome desayuno
Stayed 2 nights in Nov 2025

8/10 Good

Luis F

Travelled with family
Liked: Cleanliness, staff & service
The room was good for 4 nites, we just needed a place to sleep and it was close to train stations
Stayed 4 nights in Nov 2025

10/10 Excellent

Doreen

Liked: Cleanliness, property conditions & facilities
Staff clean room
Stayed 1 night in Nov 2025

4/10 Poor

Frank

Liked: Cleanliness, staff & service
I stayed in room 706. Bath tub drainage was very slow. I was falsely accused and charged for breaking a light switch. Guests.... please do a thorough check of your room before you checkout.
Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Housekeeper walked into our room without knocking at DoubleTree by Hilton Long Island City, saw my partner naked, and lingered staring. Unforgivable. Front desk apologized, but 24+ hours later there’s no management response or corrective action. We’re done. I’m beyond incensed—will be reaching out to Hilton directly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rakhimov

Stayed 2 nights in Nov 2025

2/10 Terrible

Philip

Business traveller
Disliked: Amenities, property conditions & facilities
There’s no pool. The staff members are either ineffectual and surly or excellent very little in between. There’s no bar something. Woung would expect from a Doubletree. The rooms are small and cramped. And the general manager is an arrogant jerk. He should be fired and driven out of the hotel with a whip. The staff overall is ineffectual and dopey.
Stayed 7 nights in Oct 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

6/10 Okay

Justin

Stayed 3 nights in Oct 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left before breakfast, very courteous and helpful stsff
Stayed 1 night in Oct 2025

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel Good room service $9 uber to subway station 15 minute subway ride to Manhattan Good coffee shop
Stayed 5 nights in Oct 2025

8/10 Good

Chengjin

Stayed 3 nights in Oct 2025

4/10 Poor

Philip

Business traveller
Disliked: Amenities
This should not be called a DoubleTree. No pool. No bar. No restaurant. But at least it’s expensive
Stayed 7 nights in Oct 2025

10/10 Excellent

Yawne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good. Enjoyed my stay. Seemed to be a lot of hair on the floor that did not get vacuumed. Dropped my towel, and it had several long hairs (not mine) on it when I picked it up.
Stayed 2 nights in Oct 2025

6/10 Okay

Jean

Stayed 1 night in Oct 2025

8/10 Good

ANTHONY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean area with nice walkable distance to the subway. accommodating with bags and last minute booking.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roman, Fort Walton Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast, parking was 120$ for two nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zeyu

Stayed 1 night in Sep 2025

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare on Floor 16

Unfortunately, this was a terrible experience and because the hotel was sold out, we were stuck in the room we got stuck with. 1) Missing hardware on the walls (1 missing in bathroom, one missing on the bedside lamp) 2) The shower had a lot hair on the wall.... 3) No TV remote 4) A large square cut out in the ceiling OVER THE BED, to which a green bright light shining in our faces. 5) I think because of we were on the top floor and under that cut-out, we also heard whirring over our heads, which then became a high-pitch, and I'm talking dog whistle, anyone over 60 years old can't hear it, but we sure can't drown it out, type of noise. At that point, I ask for the room to be switched. Can't, sold out. Fine, I ask for a TV remote for our TV, which they had to send someone back to our room 10 minutes later with the remote, but it did not drown the noise out. 5) We had an adjoining room to another family who we could hear every word being spoken starting at 7am. We slept as much as we could from about 3am-8am and left immediately.
Stayed 1 night in Oct 2025

8/10 Good

Jenniffer Karla Betsita

Stayed 8 nights in Oct 2025