"Resort fees Resort fees were very expensive. It was not disclosed at booking. The first block that we had to walk was a bit Shady looking not very cle ... " More
25 Jun 2019 by Giselle R
Thank you for choosing the Aliz Hotel for your stay. We do try our best to inform of the destination fee on our partner sites as much as we can . Once again we do thank you for staying at the Aliz , and we wish you safe travels
5 Jun 2019 by Front Office Management Team
Thank you for staying with us at Aliz Hotel Times Square. We are saddened to know that our facilities and room designs were not a match to your expectations and standards. Here at Aliz Hotel, we thrive to deliver the most unforgettable experience to each and everyone of our guests in the city that never sleeps. We are thankful for the feedback as it helps us improve ourselves. Warm regards,
28 Nov 2018 by Bronson Johnson
On behalf on the Aliz Hotel we would like to thank you for your wonderful review. We hope that you choose to stay with us again.
20 Nov 2018 by Anthony DelVecchio
Dear Matt, I'm sorry to hear about your experience at check in. We will certainly look into this in order to rectify where needed. We would very much like to welcome you back in the future and provide you with a more wholesome experience. Wishing you safe travels, Anthony DelVecchio
1 Nov 2018 by Anthony DelVecchio
Debbie, Thank you for taking the time to share your comments regarding your most recent stay with us. We would very much like to welcome you back when our rooftop bar is open and provide you with a more memorable experience. Wishing you safe travels, Anthony DelVecchio
19 Dec 2019 by Director of Front Office
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Bronson Johnson, Director of Front Office
2 Dec 2019 by Director of Front Office
Thank you for recommending the Aliz Hotel Times Square. We are glad overall you had a comfortable stay and that you loved our location. However, we regret the inconvenience you outlined. Your feedback has been shared with our housekeeping team to make sure we are consistent with our service delivery. We hope to have another occasion to meet and even exceed your expectations. Bronson Johnson, Director of Front Office
6 May 2019 by Bronson Johnson
We thank you so much for your amazing review and we are delighted that both your room and the rooftop bar, made your experience amazing. We do hope that you choose to stay with us again.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly Aliz Hotel Times Square. Parking is available for a fee. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Aliz Hotel Times Square offers 287 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:00 AM.
Farm To Burger – This restaurant specialises in American cuisine.
Dear Irving on Hudson – On-site rooftop bar. Reservations are required. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); Intertek Cristal (third-party expert - Global); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
