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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

Alloft's sleek exterior features a flat roof and large glass windows, with a welcoming entrance under a covered canopy.
Experience the sophisticated atmosphere of this elegantly designed room, featuring a dark sofa, a round table with decorative accents, and a neon sign.
Enjoy a city view from the large window in this stylish room, featuring a comfortable bed and modern amenities.
Enjoy communal dining and relaxation in this stylish space with a sofa, dining table, and large screen.
Work out with a city view at this fully equipped gym featuring a squat rack, bench press, rowing machine, dumbbells, and medicine ball.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Two single beds with white linens, a compact desk area, and a flat-screen TV.

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a view of the city.

Room, 2 Queen Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Relax in a stylish room with a large bed and city views.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Enjoy a city view from the large window in this stylish room, featuring a comfortable bed and modern amenities.

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Two single beds with white linens, a compact desk area, and a flat-screen TV.

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Enjoy a city view from the large window in this stylish room, featuring a comfortable bed and modern amenities.

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Relax in a stylish room with a large bed and city views.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Experience a serene retreat with a large bed, modern radio, and sleek wardrobe.

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(61 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Two single beds with white bedding, a flat-screen TV, and a dark wardrobe.

aloft, Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1902)
The price is €247
for 1 room
includes taxes & fees
20 Aug - 21 Aug
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About this property

Aloft New York Chelsea

Hotel with a restaurant, a short walk to Madison Square Garden
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 854 reviews
Rating 8 - Good. 171 out of 854 reviews
Rating 6 - Okay. 55 out of 854 reviews
Rating 4 - Poor. 18 out of 854 reviews
Rating 2 - Terrible. 19 out of 854 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would reccomend
Stayed 4 nights in Apr 2025

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and great customer service from the front desk staff - especially Genesis! She is an asset to your company!
Stayed 4 nights in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location and service
Stayed 1 night in Apr 2025

10/10 Excellent

PATRICK, Tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our New York getaway!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

JEFFREY

Very courteous and helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great location. Mattress was a bit hard.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tedd

Stayed 1 night in Apr 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice rooms, with large glass windows, so I loved that. View was of other people in there hotel rooms so nothing spectacular but good nonetheless, staff was great! Outside the hotel are a ton of flower shops so a real pretty, refreshing, walk when you walk through all the flowers they have out. Unless a delivery truck blocks the whole street and grid locks traffic for an hour and people are laying on their horns (based on true events 😂). I’d definitely stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jewel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to consistently ask for housekeeping to do simple stuff like vacuum and bring new towels. Not worth the stay…
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Bonvoy Member Disappointment

We really appreciated the location. It was easy to get to the theaters, which is what brought us to NY. However, despite arriving past their check-in time, we had to wait because a large group had just arrived and taken all the available rooms. It sounded odd since we had a reservation, but we rolled with it. We got our room key, and the elevators were interesting. You have to join a queue by entering your floor number. Rarely were all elevators working, usually just one, which meant there was a line. I am all for safety but surely two elevators at all times is needed. Entering our room was disappointing as it was a closet, even by NY standards. For two average sized adults with luggage? It was tiny! Plus, a large human hairball was on the floor when we walked in. It didn't make me feel like the room had been adequately disinfected and cleaned. This was cost-efficient, but you pay for it by second-guessing how clean everything is that you're using.
Stayed 3 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Charnica

Stayed 1 night in Apr 2025

10/10 Excellent

Li Jun Eunice

Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Stayed 4 nights in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, rooms were clean and modern, location is great.
Stayed 3 nights in Apr 2025

8/10 Good

Marcin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except it was loud: not really the street noise was a problem, but more some mechanical noise coming from the building itself
Stayed 4 nights in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025