Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

Exterior
Down duvets, minibar, in-room safe, desk
Fitness facility
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Aloft New York Chelsea

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Secured valet parking fee: USD 85 per night
  • Offsite parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 883 out of 1271 reviews
Rating 8 - Good. 255 out of 1271 reviews
Rating 6 - Okay. 83 out of 1271 reviews
Rating 4 - Poor. 23 out of 1271 reviews
Rating 2 - Terrible. 27 out of 1271 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 4 nights in Dec 2025

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, amenities
Spacious
Stayed 4 nights in Dec 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience, expensive overall but nice stay on 23rd floor
Stayed 2 nights in Dec 2025

10/10 Excellent

Tedd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a clean and tidy place to lay your head for a few days. Rooms are small and compact and service is great. Loved it here.
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and kind, rooms were clean and comfortable, the gym and other amenities were also very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Noha

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Perfect every visit
Stayed 1 night in Dec 2025

8/10 Good

Delva

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Especially the staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue magnifique du 26eme étage. Chambre petite mais propre.Il y a du café et du thé.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

8/10 Good

Victoria, Prompton

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and they held our luggage before check in and after checkout, which was great. It was held kind of in the open behind ropes, but staff was always there and everything was safe. The rooms were modern and clean and had a fridge, coffee maker - all the basics you need. We did only have 3 towels for our 4-person room. The room size was rather small which we knew based on the square footage provided, but we had two rooms and one of them was laid out differently and it made it much smaller than the other. The beds in that room seemed more like doubles than the queens we booked. The beds were fairly comfortable, but the edges kind of sloped down and didn’t support well so you had to scoot in to not feel like you’d roll off. We asked for adjacent rooms and checked in early, but were given rooms on different floors. Overall a good experience as the beds were decently comfortable and the room was clean with friendly staff. I’d stay here again for the price, especially being near midtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Fabiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Yajur Singh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice service.
Stayed 2 nights in Dec 2025

8/10 Good

Latina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious and clean. Only small issue, I had to request fresh linen more than once. Other than that, would recommend.
Stayed 3 nights in Dec 2025

6/10 Okay

IRFAN

Travelled with family
The breakfast offered was quite limited, and there was not enough food for guests. Options were minimal, and some items were unavailable during our visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with an amazing view
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Courteous and helpful staff. Room was basic but fine, with comfortable bed and bathroom with good shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, just a little small, but thats normal in nyc.
Stayed 4 nights in Dec 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Love it super clean and organized
Stayed 1 night in Dec 2025

8/10 Good

Tal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and close parking!
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

Leamsi

Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo L

Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025