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Cambria Hotel New York - Chelsea

3.5 star property

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Photo gallery for Cambria Hotel New York - Chelsea

Property amenity
Lobby
2 bars/lounges, rooftop bar
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
123 W. 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds, Non Smoking, City View

7.8 out of 10
Good
(12 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, City View

Deluxe Suite, 1 King Bed, Non Smoking, City View

Deluxe Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cambria Hotel New York - Chelsea

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business center, and self parking. Housekeeping is available on request.
Cambria Hotel New York - Chelsea offers 135 accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Cambria Hotel New York - Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the rooftop bar
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madison Square Park and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Cambria Hotel New York - Chelsea. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Cambria Hotel New York - Chelsea has a restaurant on site.
City View Rooftop Lounge - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.
Social Circle - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 62 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • City View Rooftop Lounge
  • Social Circle

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 62.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Oversize vehicles are subject to additional nightly fees.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CAMBRiA hotel New York Chelsea
CAMBRiA New York Chelsea
Cambria Hotel
CAMBRiA hotel suites New York Chelsea
Cambria York Chelsea York
Cambria Hotel New York - Chelsea Hotel
Cambria Hotel New York - Chelsea New York
Cambria Hotel New York - Chelsea Hotel New York

Cambria Hotel New York - Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were all attentive, and the location was perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

DeAnna

Liked: Cleanliness, amenities, property conditions & facilities
The staff including Chelsea and Justin were so great. The room was clean and the bed was comfortable. Walkable to great restaurants, MSG and bars.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price
Stayed 3 nights in Dec 2025

10/10 Excellent

Aleksandr

Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Cambria Hotel Chelsea and unfortunately had a bad experience. The hotel room was dirty, with surfaces covered with dust and the in-room couch having a large stain on it. What's worse is that I accidentally left an article of clothing when I left and called later to have them check to see if it had been found by housekeeping. They told me to call back as housekeeping had left, but they would make a report. After calling back the next day I was told they would look into it and give me a call. After a day with no call, I called back and a woman told me she would personally look into it and call me back within 30-60min. She never called back. I called again the next day and the man who answered the phone was extremely rude and told me that if I hadn't heard anything by now, then the article of clothing was "gone". I called Choice Hotels customer service and the woman on the phone told me NO report had ever been filed regarding the lost property, despite Cambria staff telling me one had been filed. She then gave me the Hotel Manager's email to reach out for a resolution and he never replied. I get leaving an item is not the fault of the property, but the way the staff acted towards the situation is downright shady and poor customer service. I will avoid Choice Hotels in the future and if you are looking for a clean, honest hotel to stay at, I'd suggest you avoid this one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet hotel, and it did not feel crowded despite it being a couple weeks before Christmas. Loved the area - close to the subway, great restaurants and shopping. We would definitely stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandria

Stayed 4 nights in Dec 2025

10/10 Excellent

Dave

Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy
Stayed 1 night in Dec 2025

10/10 Excellent

Faruk, Utica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff, cleanliness, friendliness
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 5 nights in Nov 2025

8/10 Good

Arnold

Stayed 3 nights in Nov 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Abiodun Gabriel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very cleaned room. and it was more of a great hotel and conducive room than it was displayed online. All the staff are very friendly and always at our service for any requests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald B, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable, the bed good and the AC worked well. The latter is often an issue for me as I like a cool room to sleep. It was quiet for the most part, except the doors of the other rooms tend to slam shut with a bang. I wish they served breakfast, but there are good options near by. I would stay there again.
Stayed 5 nights in Nov 2025

6/10 Okay

Joseph Emmanuel

Disliked: Cleanliness
Room not clean
Stayed 2 nights in Nov 2025

8/10 Good

Latasha

Stayed 3 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
warm reception- clean spotless and QUIET room!
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind throughout our whole stay. The different areas in the hotel were all clean. You have access to a rooftop but during our time in November the bar area wasn’t open. There is a bar downstairs., in my opinion, should take advantage of the holiday and decorate the bar/coffee area it would give it a more inviting relaxing area. Happy hour was enticing but the vibe was boring so we didn’t take advantage of it. There was an ice machine on a floor and a place to fill water by the gym. We didn’t go down there to see. Our room had two double beds, good ac and the window propped a couple inches if you wanted fresh air. Room was clean and small but we fit three pieces of mid to large luggage so that’s an nyc bonus. Tv, coffee make and small fridge. Bathroom was a decent size but minimal area to sit things down but workable. Great water temp and pressure. Area outside is the flower district and the subway is within 1-2 blocks so it worked out perfect. My only complaint, and it’s at alot of hotels, minimal accessible plugs in the room and the main one has 3 loose outlets that’s it doesn’t work. This is the one right by the bed. Also the phone is the room takes away from the room being so clean. The dated phones look gross/dirty although they may be clean. We would stay in this area and hotel again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Stayed 1 night in Nov 2025

6/10 Okay

wren

Liked: Cleanliness, staff & service
Clean and affordable
Stayed 2 nights in Oct 2025

10/10 Excellent

Audry

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Great views felt safe easy check in. Small bathrooms. Great water pressure. Clean
Stayed 2 nights in Nov 2025

6/10 Okay

Azia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was barely present
Stayed 2 nights in Oct 2025

8/10 Good

Charity, Port Matilda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and great staff!
Stayed 1 night in Nov 2025

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