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Country Inn & Suites by Radisson, Staten Island

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Staten Island

Interior
Hallway
Egyptian cotton sheets, premium bedding, in-room safe, desk
Dining
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
300 Wild Avenue, Staten Island, NY, 10314
  • Staten Island Mall
    ‪7 min drive‬
  • The Mills at Jersey Gardens
    ‪13 min drive‬
  • Statue of Liberty
    ‪48 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

About this property

Country Inn & Suites by Radisson, Staten Island

Hotel with free breakfast, near Staten Island Mall
Along with a fitness center, this smoke-free hotel has a snack bar/deli and WiFi in public areas. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Country Inn & Suites by Radisson, Staten Island offers 95 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Country Inn & Suites by Radisson, Staten Island, you'll be close to Staten Island Mall. Free breakfast, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 7 minutes by car from Staten Island Mall and 10 minutes from Staten Island Zoo
There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Staten Island. Free self parking is available. A complete renovation of Country Inn & Suites by Radisson, Staten Island was completed in January 2020.

This 3-star Staten Island hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2010
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 9 2022 to October 8 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Staten Island West
Holiday Inn Express Staten Island West
Holiday Inn Express Staten Island West Hotel
Inn Express Staten West Hotel
Holiday Inn Express Staten Island Hotel Staten Island

Country Inn & Suites by Radisson, Staten Island Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 695 reviews
Rating 8 - Good. 239 out of 695 reviews
Rating 6 - Okay. 121 out of 695 reviews
Rating 4 - Poor. 63 out of 695 reviews
Rating 2 - Terrible. 51 out of 695 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Oleksandr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have booked stay using reward night from hotels.com, came to hotel at 2 am to find out that hotel is under renovation and overbooked. Hotels.com was not able to give full amount of reservation back and hotel was not able to find room for us. Ended up sleeping with kids in the car.
Stayed 1 night in Oct 2022

2/10 Terrible

Shaju

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not happy

It was not a good experience. Rooms are dirty, sheets will hair and toenails on it.
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location away from the hustle and bustle of NYC but yet close enough. Staff was very pleasant and accommodating.
Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Travelled with group
Liked: Staff & service
Rugs seemed soiled. Shampoo bottles in shower were completely empty
Stayed 2 nights in Sep 2022

4/10 Poor

Rosa

Travelled with family
Disliked: Cleanliness
When we arrived went to use the bathroom there were pee stains on the toilet hair on the floor of the bathroom. It didn’t smell clean it just looked Like they made the bed. The front desk manager charged our room. Also, When we arrived late from the wedding we went to, there was only one parking spot in the back of another hotel.
Stayed 1 night in Sep 2022

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was ok only had 1 elevator and carpet was really dirty. Shower water pressure came out really low. Breakfast was really good though! I would only stay here for short term 1 or 2 nights if that not longer!
Stayed 4 nights in Aug 2022

4/10 Poor

Justin

Disliked: Staff & service, property conditions & facilities, room comfort

Far to noisy.

I stayed here for two nights, I have previously had good experiences with holiday Inn hotels, so I thought it would be a safe bet. The rooms are mostly clean, the problem is the noise here. People are in and out of the hotel ALL night. The doors open and close very loudly. On the second night I finally decided to go out of my room to investigate/confront the people opening and closing the doors constantly.....only to discover it was the hotel staff. Hotel security was checking ALL of the rooms, AT 1am. We could not sleep because the STAFF was making so much noise. Its also worth mentioning that after I asked them what was going on, they did not return to my floor that night. The pervious night however they were opening and close all the doors all night long. Definitely dont stay here if you plan on sleeping.
Stayed 2 nights in Aug 2022

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities

Terrible stay

The room was musty, the TV did not work, The Iron for clothes was dirty, No chairs or benches to sit outside. Carpet was not cleaned properly. MOST IMPORTANT, THE TUB DID NOT HAVE ANTI-SLIP FEATURES and I slipped and hit my head.
Stayed 2 nights in Aug 2022

6/10 Okay

Alicia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall bad stench to the area. Multiple ambulance arrivals to neighboring hotels. Deadbolt latch to the room interior was hanging off the screws and staff was being threatened resulting in police arrival after check in and heading up to my room. Staff was friendly and always attentive. They’re doing the best with what they have but they deserve a better work environment.
Stayed 2 nights in Aug 2022

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There's a delay in the check in time but overall a pleasant stay. The rooms were clean.
Stayed 1 night in Jul 2022

6/10 Okay

Nicholas

Meh

Average room. Sheets felt dirty. Pillows were uncomfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

I hated my stay

Hated it, there were very disturbing individuals heavily smoking marihuana right in front of entrance and parking lot. The lobby looked like a correctional intake facility as weee the rooms. The breakfast offering was empty and all the juices were dispensed very hot. We were told the machine was broken.
Stayed 2 nights in Jul 2022

10/10 Excellent

Athanasius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

It was fabulous, we will stay there again. The staff were very professional, and helpful.
Stayed 1 night in Jun 2022

6/10 Okay

louis

Liked: Cleanliness, room comfort
Service never came in to clean room when we were out no tissues no new towels did not make bed trash can not cleaned out
Stayed 2 nights in Jun 2022

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are great! The hotel is very clean. The only issue that I didn't like was the door to the stairs, on each end of the hallway, slams shut when people use them. For health reasons or a dislike of elevators, some people use the stairs instead, as I often do. The downside was the noise of the slamming doors. It was constant throughout the day and annoying to those in their room watching TV, reading, or sleeping. I'm surprised the hotel staff hadn't already rectified this problem.
Stayed 2 nights in Jun 2022

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. The room was very clean, the staff very friendly and the breakfast was delicious
Stayed 3 nights in Jun 2022

2/10 Terrible

Spencer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Denice

Travelled with family
Liked: Cleanliness, staff & service

Go out for breakfast

It was a basic hotel. Rooms were very small, for the price I expected more. Breakfast was awful.
Stayed 5 nights in Jun 2022

4/10 Poor

Geraldine

Travelled with family
Disliked: Staff & service, room comfort

Not A handicap room

I reserved ak handicap room with a king size bed, we got a room with a queen size bed and it was so small that we cauld hardly move. When I went to the desk to ask about the king size bed I was told that was all they had with a roll in shower. I dont know how they can consider that a handi cap room when there is no room to move around with a wheelchair.
Stayed 1 night in Jun 2022

2/10 Terrible

Azizul

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty!
Stayed 1 night in Jun 2022

8/10 Good

Patricia naria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok for the price
Stayed 1 night in May 2022

2/10 Terrible

Nicole

Stayed 1 night in May 2022