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DoubleTree by Hilton Hotel New York City - Chelsea

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

A balcony with a city view, furnished with a sofa, a coffee table, and decorative pillows.
A modern bar area with a long wooden counter, multiple shelves of liquor bottles, and a large flat-screen TV. There are several chairs and a dining table with chairs.
A modern living room with a large window, a flat-screen TV, a dining table, and a sofa.
A hotel room with two beds, a desk with a TV, a large window with a city view, and a modern design.
A reception desk with a marble finish, a geometric patterned wall behind it, and a potted orchid on the counter.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for 1 KING HIGH FLR EMPIRE STATE BLDG VIEW NOSMK

A hotel room with a bed, a desk, a chair, a television, a window with a city view, and a framed picture on the wall.

1 KING HIGH FLR EMPIRE STATE BLDG VIEW NOSMK

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 DBLS HIGH FLR EMPIRE STATE BLDG VIEW NOSMK

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

2 DBLS HIGH FLR EMPIRE STATE BLDG VIEW NOSMK

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Double Empire State View Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

2 Double Empire State View Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with blinds.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a window with a city view, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with a wooden desk, a television, a mirror, and a wardrobe.

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

A balcony with a city view, furnished with a sofa, a coffee table, and decorative pillows.

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King - Non Smoking

A hotel room with a wooden desk, a television, a mirror, and a wardrobe.

Standard King - Non Smoking

8.6 out of 10
Excellent
(180 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard 2 Double Beds - Non Smoking

A hotel room with a wooden desk, a television, a mirror, and a wardrobe.

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(120 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King - Empire State Building View No Smk

A hotel room with a wooden desk, a television, a mirror, and a wardrobe.

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds Empire State Building View

A hotel room with a wooden desk, a television, a mirror, and a wardrobe.

2 Double Beds Empire State Building View

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Hotel New York City - Chelsea

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around DoubleTree by Hilton Hotel New York City - Chelsea. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea. The hotel can provide concierge services and limo/town car service.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1234 out of 2567 reviews
Rating 8 - Good. 644 out of 2567 reviews
Rating 6 - Okay. 417 out of 2567 reviews
Rating 4 - Poor. 143 out of 2567 reviews
Rating 2 - Terrible. 129 out of 2567 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Loved the warm cookie at check in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Very clean and the beds were so comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

IULIIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, cleaners did a great job. We would stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and wonderful breakfast options every morning
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great location and helpful and kind staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great and my room was excellent. Great value for such a wonderful location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff no complaints!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Petronela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room suitable and staff very friendly. Good value for money
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Samiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and professional staff.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Dina

Liked: Staff & service
Staff was wonderful, excellent location. Rooms were just ok. For a night or two, it was fine - more than that I would suggest elsewhere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, staff was always greeting and welcoming.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we loved our stay here! The room was a great size for NY, and the hotel was clean! Only minus is there's only two elevators and they were slow at times. Staff was super friendly and helpful as well! Would stay here again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great room, value , and staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check in process was smooth. All the staff was great and helpful. Definitely recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Supriyo

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff was very polite and helpful. The room was large and clean with a great view. Overall a wonderful experience.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was very responsive and friendly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Martin

The hotel was nice and the staff was good. The room was a little tight and the street seemed a little sketchy after dark.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and great staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MANDRILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for easy walking between time square, Madison square garden, Penn station, as well as the west village. A block over from th 1 train (28th) and fast uber/lyft pick ups! Highly recommended
Stayed 4 nights in May 2026